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Chapter 1 - Learning Objective 1

Chapter 1 - Learning Objective 1

Information Systems in Business Today

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Ernie Ahmad

April 09, 2018
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  1. Chapter 1 : Information Systems in Business Today Management Information

    System (CSC408) Erny Arniza Ahmad Faculty of Computer and Mathematical Sciences Universiti Teknologi MARA (UiTM) Kedah
  2. Learning Objective #1 2 Role of IS in Business Today

    • How are information systems transforming business? • Why are they so essential for running and managing a business today? Perspective on IS •What is an information system? •How does it work? •What are its management, organization, and technology components. •Why are complementary assets essential for ensuring that information systems provide genuine value for organizations? Approaches to IS • What academic disciplines are used to study information systems? • How does each contribute to an understanding of information systems?
  3. How Information Systems Are Transforming Business? Emerging mobile digital platform

    Growing business use of “big data” Growth in cloud computing The strength : allow organizations to rely more on telework, remote work, and distributed decision making.
  4. Globalization Challenges And Opportunities: A Flattened World Internet has drastically

    reduced costs of operating on global scale Increases in foreign trade, outsourcing Presents both challenges and opportunities to develop high-level skills that cannot be outsourced. to avoid markets for goods and services that can be produced offshore much less expensively.
  5. Information Technology Capital Investment Information technology capital investment, defined as

    hardware, software, and communications equipment, grew from 14 percent to 33 percent of all invested capital between 1999 and 2013. FIGURE 1-1 Information Technology Capital Investment
  6. The Emerging Digital Firm Definition A digital firm is one

    in which nearly all of the organization’s significant business relationships with customers, suppliers, and employees are digitally enabled, and key corporate assets are managed through digital means.
  7. The Emerging Digital Firm Digital Firm Characteristics: Significant business relationships

    are digitally enabled and mediated. Core business processes are accomplished through digital networks. Key corporate assets are managed digitally. Internal and external environments are quickly recognized and dealt with Offer extraordinary opportunities for more flexible global organization and management (time and space).
  8. The Emerging Digital Firm • Business being conducted continuously, 24/7,

    rather than in narrow “work day” time bands of 9 a.m. to 5 p.m. Time shifting • Work takes place in a global workshop, as well as within national boundaries. Space shifting • Ability to use information technology and • Ability to implement corporate strategies and achieve corporate goals Growing interdependence between:
  9. Strategic Business Objectives Operational excellence New products, services, and business

    models Customer and supplier intimacy Improved decision making Competitive advantage Survival
  10. Strategic Business Objectives #1 Operational excellence • Improvement of efficiency

    to attain higher profitability • Information systems, technology an important tool in achieving greater efficiency and productivity
  11. Strategic Business Objectives #2 New Products, Services, and Business Models

    • Information systems and technology a major enabling tool for new products, services, business models. • Business model: describes how company produces, delivers, and sells product or service to create wealth.
  12. Strategic Business Objectives #3 Customer and Supplier Intimacy • Serving

    customers well leads to customers returning, which raises revenues and profits. • Intimacy with suppliers allows them to provide vital inputs, which lowers costs.
  13. Improved Decision Making • Without accurate information, managers must use

    forecasts, best guesses, luck. • Results in: • Overproduction, underproduction • Misallocation of resources • Poor response times • Poor outcomes raise costs, lose customers Strategic Business Objectives #4
  14. Competitive Advantage • Delivering better performance • Charging less for

    superior products • Responding to customers and suppliers in real time Strategic Business Objectives #5
  15. Survival • Information technologies as necessity of business • Industry-level

    changes • Governmental regulations requiring record-keeping Strategic Business Objectives #6
  16. Point #1 18 Information systems do matter because of the

    increased need for capital management, the increased productivity that arises from their use, the strategic opportunities and advantages they offer, and because they are becoming the foundation of doing business around the world.
  17. Reference Kenneth C. Laudon And Jane P. Laudon, Management Information

    Systems: Managing the Digital Firm, 14th edition (Global Edition), Pearson Prentice Hall, 2016. 19