Chef Survey Results & Transformation Metrics

A lunch & learn session to recap findings from the 2017 Chef Survey

Transcript

1. Cascadeo, Chef, & MSFT Lunch & Learn By the numbers: The Changing Role of IT Organizations Driving Better Outcomes chef.io
2. INTRODUCTIONS George Miranda Dir. Product Marketing Chef Software, Inc. @gmiranda23 .
3. 5x Apps and experiences are the new interface Disrupt or be disrupted. Outperform the competition with digital transformation. Success with digital transformation is key to business growth Idea Ship PROBLEM Most enterprises aren’t very good at shipping software ▪ Slow time-to-market ▪ Poor user experience ▪ High cost ▪ Poor predictability ▪ Vulnerabilities and risk POTENTIAL 1—Gartner, Delivering Value at Speed 2—GartnerApps, November 2016 REQUIREMENT For organizations that have implemented DevOps, 66% saw faster realization of business value1. Gartner predicts that through 2021 market demand for app development will outstrip supply by 5x. 66%
4. The impact of outperformance 5x Revenue Growth, 8x Profitability Growth, 2x Shareholder Return Growth 4.3% 13.5% 18.1% 0.8% -1.8% 10.3% B2B digital leaders turn in stronger financial performance. Top-quartile digital B2B companies Rest of B2B sample Revenue growth, CAGR,2010-15 Operating profit (EBIT) Growth, CAGR, 2010-15 Return to shareholder (TRS) growth, CAGR, 2010-15 ~5X ~8X ~2X Firms with high performing IT organizations were twice as likely to exceed their profitability, market share, and productivity goals The State of DevOps, 2016 HIGH PERFORMING IT ORGANIZATIONS: ▪ 200x more frequent releases ▪ 24x faster at recovering from failures ▪ 3x lower change failure rate ▪ 255x shorter lead times No high velocity company has gotten there without automation as a foundation 2x
5. We received more than 1500 survey responses from global IT practitioners and decision-makers on the pursuit of the Continuous Enterprise and trends in their productivity, workforce roles, and technology adoption. Here’s what we found about the challenges most directly impacting the Chef community. Chef Community Survey
6. Hybrid is the new operating model The majority of users will be living in some form of hybrid operating model for the foreseeable future
7. 56% Hybrid is the new operating model Containers and Microservices: Cloud adoption: 95% of respondents are in some phase of cloud adoption 56% still in the migration process On average, only 68% of their infrastructure will be cloud based 67% 44% 67% 67% of respondents are in some phase of container adoption On average, respondents estimate they run or will run 44% of their applications as microservices 67% of respondents have re-architected monolithic applications into microservices or plan to do so 95% Physical machines to virtual: 39% of respondents are still managing a migration to virtual 39% On average, only 75% of their infrastructure will be virtual
8. Microservices Container Runtime Datacenter Microservices Physical Runtime Cloud Monolithic Container Runtime Datacenter Microservices ” Hybrid is the standard model for Modern App Teams Teams need to deliver all infrastructure, any app, everywhere. Continuously. Emerging Landscape Legacy Reality Most enterprises are going to operate in hybrid mode for many years to come Andy Jassy, CEO, Amazon Web Services (re:Invent 2016) Architecture MONOLITHS MICROSERVICES Runtime PHYSICAL CONTAINERS Infrastructure DATACENTER CLOUD Infrastructure Application Compliance Automation The state of an app portfolio APP A APP B APP C APP D Physical Runtime Datacenter
9. The changing role of IT organizations DevOps practices are driving IT organizations into reshaping the way their teams operate
10. The changing role of IT organizations Respondents by team: 2% Security 46% Infrastructure 29% Cross-functional 17% Application 6% Other 61% 30% 27% Estate Coverage 61% Infrastructure automation 30% Compliance automation 27% Container management solutions The use of automation is on the rise, with more established technologies seeing wider adoption Cross-functional teams are: 17% more likely than application teams to release changes to production on an on-demand basis 23% more likely than infrastructure teams to do so 24% more likely than security teams to do so Cross-functional teams are most likely to reduce the time it takes from initial software commit to running that software commit
11. Workloads are increasing faster than headcount More than a third expect to see the size of their teams remaining stable or decreasing
12. Workloads are increasing faster than headcount The rise in demands is outpacing the rise in headcount On average, unplanned work accounts for about 20% of the work week—an approximate industry standard for decades, but many of today’s reasons are avoidable 42% spent dealing with deployment failures 63% of respondents see their workloads increasing Only 44% expect to see an increase in the size of their development teams Only 33% expect to see an increase in the size of their operations teams 44% 33% 42% 32% 21% 32% spent dealing with damage from unmanaged change 21% spent re-architecting change to meet Information Security standards To stay ahead of rising workloads, teams will have to get more efficient with the resources they already have
13. Continuous improvement We asked users to identify and rank areas where improvements would make the biggest impact on overall performance
14. Continuous improvement Faster deployment speed Top priorities to improve overall performance: Faster time to resolve service failures Lower failure rate when deploying change More frequent deployments Involving InfoSec earlier in the development process Ability to deploy compliance remediations faster 1 2 3 4 5 6
15. Let’s talk about metrics & you
16. Velocity: time from idea to ship Software success metrics Quantifying outcomes to deliver software at speed Deployment frequency Time from commit to deploy Mean time to resolve Time deploying remediation Change failure rate SPEED Measure of rate of software change EFFICIENCY Measure of effectiveness of software change RISK Measure of quality of software change Compliance audit frequency Idea Ship
17. Standard Bank pushes ideas from commit to deploy in 18 minutes with Chef Focus on Speed Measuring the rate of software change HIGH IT PERFORMERS MEDIUM IT PERFORMERS LOW IT PERFORMERS On-demand Week - Month Month – 6 Month < 1 Hour Week - Month Month - 6 month USE CASES INCLUDE: ▪ Application Delivery ▪ Build Pipelines DEPLOYMENT FREQUENCY TIME FROM COMMIT TO DEPLOY
18. Intuit reduced change failure rate by 90% with Chef Focus on Efficiency Measuring the effectiveness of software change HIGH IT PERFORMERS MEDIUM IT PERFORMERS LOW IT PERFORMERS 0-15% 31-45% * 16-30% < 1 Hour < 1 Day < 1 Day * USE CASES INCLUDE: ▪ Configuration Management ▪ Server Drift CHANGE FAILURE RATE MEAN TIME TO RESOLVE
19. Equifax easily scans and maintains security policies with Chef Focus on Risk Measuring the quality of software change HIGH IT PERFORMERS MEDIUM IT PERFORMERS LOW IT PERFORMERS On-Demand Week - Month Month - 12 Months < 1 Hour Week - Month Month - 6 Months USE CASES INCLUDE: ▪ Compliance Automation ▪ Compliance Coverage COMPLIANCE AUDIT FREQUENCY TIME DEPLOYING REMEDIATION
20. Velocity: time from idea to ship Software success metrics Quantifying outcomes to deliver software at speed Deployment frequency Time from commit to deploy Mean time to resolve Time deploying remediation Change failure rate SPEED Measure of rate of software change EFFICIENCY Measure of effectiveness of software change RISK Measure of quality of software change Compliance audit frequency Idea Ship
21. Q&A George Miranda Dir. Product Marketing Chef Software, Inc. @gmiranda23 .