プロダクトアウトな新規事業立ち上げのリアル

Product Manager Conference 2019の登壇資料です。

Transcript

1. 1
   ϓϩμΫτΞ΢τͳ
   ৽نࣄۀ্ཱͪ͛ͷϦΞϧ
   ɹɹʛɹɹ© 2019 PLAID Inc. 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
   גࣜձࣾϓϨΠυ ୨ڮ ׮จ
   

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2. 2
   2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
   ɹɹʛɹɹ© 2019 PLAID Inc.
   • PMͷ໾ׂ΍ɺٻΊΒΕΔεΩϧʹ͍ͭͯ஌Γ͍ͨɺͱ͍͏χʔζ͕ଟͦ͏
   Day1ʹࢀՃͯ͠ࢥͬͨ͜ͱ
   • ϓϩμΫτϚωʔδϟʔʹٻΊΒΕΔ͜ͱ͸ɺࣄۀಛੑɺձࣾͷϑΣʔζɺ
   ΧϧνϟʔɺҰॹʹಇ͘ਓͨͪʹΑͬͯ΋มΘΔ
   Ͱ΋
   • Α͛͞ͳϑϨʔϜ͸͋Γͦ͏
   • ͭ·Γɺ͍ΖΜͳύλʔϯ͕͋Δ
   • ͔ͦ͜Βڞ௨߲Λݟ͚ͭʹߦ͜͏ͱ͢Δͱɺந৅తʹͳΔ
   • ݁Ռɺʮ۩ମతͳΠϝʔδ͕͔ͭͳ͍ʯͱͳΔ
   

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3. 3
   2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
   ɹɹʛɹɹ© 2019 PLAID Inc.
   • PMͷ໾ׂఆٛɺϑϨʔϜɺந৅౓ߴΊͷڞ௨߲͸஌͓ͬͯ͘ํ͕Α͍ʢߟ
   ͑ΛਂΊΔى఺ʹͳΔʣ
   Ͳ͏ͨ͠Β͍͍ΜͩΖ͏ʁ
   ͦΕ͕Ͱ͖Δͷ͕ɺPM Conference
   • ͩͬͨΒɺ༷ʑͳέʔε/ύλʔϯ(n=1)Λݸผʹ஌͓ͬͯ͘͜ͱʹՁ஋͕
   ͋ΔͷͰ͸
   • Ͱ΋ͦΕ͕៉ྷʹ͸·Δέʔεͷ΄͏͕গͳ͍ʢ͜ͱΛ஌͓ͬͯ͘ʣ
   

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4. 4
   2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
   ɹɹʛɹɹ© 2019 PLAID Inc.
   • ελʔτΞοϓ / ৽نࣄۀ
   • ϓϩμΫτΞ΢τ
   • BtoB
   ͱ͍͏Θ͚Ͱ
   Case: ϓϨΠυ x KARTE
   

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5. 5
   2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
   ɹɹʛɹɹ© 2019 PLAID Inc.
   Sli.doͰ࣭໰౤ߘ
   ͓ئ͍͠·͢
   1. Sli.doʹΞΫηε
   2. # pmplaid
   3. ࣭໰౤ߘɾ͍͍Ͷʢಗ໊Մʣ
   https://www.sli.do
   OR
   PM
   Tanahashi
   TechLead
   Kadowaki
   

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6. 6
   2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
   ɹɹʛɹɹ© 2019 PLAID Inc.
   ୨ڮ ׮จ
   Hirofumi Tanahashi
   • ָఱ → ϏζϦʔν → ϓϨΠυ
   • ϓϨΠυͰ͸KARTE for Appͷ্ཱͪ͛
   ͔ΒܞΘΓɺݱࡏ͸ࣄۀ੹೚ऀ݉PM
   • PMۀ຿͸toCͰ4೥ɺtoBͰ2೥൒
   Sli.do: #pmplaid
   

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7. 7
   2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
   ɹɹʛɹɹ© 2019 PLAID Inc.
   גࣜձࣾϓϨΠυ
   ౦ژ౎தԝ۠ۜ࠲6-10-1 GINZA SIX 10F
   ઃཱɿ2011೥10݄
   ैۀһɿ150໊
   

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8. 8
   2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
   ɹɹʛɹɹ© 2019 PLAID Inc.
   σʔλʹΑͬͯ
   ਓͷՁ஋Λ
   ࠷େԽ͢Δ
   OUR MISSION
   

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9. 9
   2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
   ɹɹʛɹɹ© 2019 PLAID Inc.
   Humanization
   ൃ૝ͷΫϥ΢υԽ
   Πϯλʔωοτͷߏ଄తܽؕ
   Action Graph
   KEY CONTEXTS
   MISSIONͷഎܠͱΞΠσΞ
   Sli.do: #pmplaid
   

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10. Πϯλʔωοτ͸ϢʔβʔΛѻ͑ΔΑ͏ʹઃܭ͞Ε
    ͍ͯͳ͍ྺ࢙తͳഎܠ͕͋Γ·͢ɻϓϩτίϧͦͷ
    ΋ͷʹ͸Ϣʔβʔ͸ఆٛ͞Εͳ͍ͨΊɺcookie/
    sessionΛ࢖ͬͯαΠτӡӦऀ͸ಠࣗʹઃܭ/ӡ༻͢
    Δඞཁ͕͋Γ·͢ɻ
    ࠓࣗ෼ͷαΠτʹདྷ͍ͯΔϢʔβʔ͕ॳΊͯͳͷ
    ͔ɺ10ճҎ্ͳͷ͔͢ΒɺӡӦऀͷ࣮૷ʹ೚͞Εͯ
    ͍·͢ɻͦͯ͠΄ͱΜͲͷαΠτͰ͸ͦΕ͢Β஌Β
    ͣʹӡ༻͞Ε͍ͯ·͢ɻΠϯλʔωοτͷRequest/
    ResponseͷؒʹೖΓɺϢʔβʔϨΠϠʔΛ౷Ұ͠
    ͯѻ͏͜ͱ͕Ͱ͖Δബ͍ϛυϧ΢ΣΞͷΑ͏ͳϓϨ
    ΠϠʔ͕ඞཁͩͱߟ͍͑ͯ·͢ɻ
    10
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    Humanization
    ൃ૝ͷΫϥ΢υԽ
    Πϯλʔωοτͷߏ଄తܽؕ
    Action Graph
    KEY CONTEXTS
    MISSIONͷഎܠͱΞΠσΞ
    Sli.do: #pmplaid
    

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11. 11
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    CX(ސ٬ମݧ)ϓϥοτϑΥʔϜ
    

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12. 12
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    ֬ೝ͢Δ
    جຊαʔϏε΍͝ར༻ํ๏Λ͝঺հ͠·͢ɻ
    ͓ಘͳಛయ΍໾ཱͭ৘ใ͕ຬࡌͰ͢ɻ
    ॳΊͯͷํ΁
    ְתּׅ然钠ׅ׷
    6*رؠ؎ش٦׌ֽוזַזַ♳麦׃זְծ➙
    ״׶إٔؗ،حف׃׋ְהְֲ倯䗳铣דׅկ
    UIرؠ؎ش٦ָ濼׏גֶֻץֹ
    7אךرؠ؎ٕٝ٦ٕ
    DESIGN
    RULES
    » CHECK
    ׆׏ה⢪ִ׷،؎ذي׌ֽ׾䲧ִת׃׋կ
    ֿך堣⠓׾ֶ鋅鷕׃זֻկ
    窫㼎ծ
    妜׃ְ
    ౙͷओ໾ɺ
    Ξ΢λʔ
    COLLECTION
    OUTER
    嗚稊勴⟝׾㼰׃㢌刿ׅ׷׌ֽדծ֮ז׋ך椚
    䟝ך暟⟝ח⳿⠓ִ׷〳腉䚍ָ넝ֻז׶תׅկ
    勴⟝׾㢌ִג嗚稊׃ג׫גֻ׌ְׁկ
    ׀䋞劄ך暟⟝כ
    鋅אַ׶תׇ׿ד׃׋ַ
    ꟗׄ׷
    ҰਓҰਓʹ߹Θͤͨ
    ސ٬ମݧΛఏڙ
    ΢Σϒ΍ΞϓϦͷ๚໰ऀͷߦಈΛ

    ސ٬͝ͱʹϦΞϧλΠϜʹղੳ
    CX(ސ٬ମݧ)ϓϥοτϑΥʔϜ
    

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13. 13
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    ղੳUU਺
    41.5ԯɹ
    ഑৴ΞΫγϣϯ਺
    133ԯ
    ೥ؒղੳྲྀ௨ֹۚ
    9,719ԯ
    CX(ސ٬ମݧ)ϓϥοτϑΥʔϜ
    ※1 ϩʔϯν͔Β2019೥2݄·ͰͷUU਺ͷ࣮੷
    ※2 2019೥2݄·Ͱͷ୯೥ͷ઀٬αʔϏεͷ഑৴਺ͷ࣮੷
    ※3 ECྖҬʹ͓͚Δղੳྲྀ௨ֹۚɻ2019೥2݄·Ͱͷ୯೥ͷ࣮੷
    ※1
    ※2
    ※3
    Sli.do: #pmplaid
    

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14. 14
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    Google Cloud SaaS Partner
    ೔ຊͷاۀͱͯ͠ॳΊͯɺάϩʔόϧͰͷSaaS Partner Program ʹ࠾༻
    Sli.do: #pmplaid
    

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15. 15
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    Google Cloud Next '19
    in San FranciscoͰɺ
    CTOͷ຀໺͕ొஃ
    Sli.do: #pmplaid
    

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16. 16
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    KARTE͸ʮσʔλͰਓͷՁ஋Λ࠷େԽ͢Δʯͱ͍͏ϛο
    γϣϯ͔ΒɺϓϩμΫτΞ΢τͰ࡞ΒΕ͍ͯΔ
    Sli.do: #pmplaid
    

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17. 17
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    AGENDA
    ϓϩμΫτΞ΢τͱϚʔέοτΠϯ
    BtoCͱBtoB
    ελʔτΞοϓ/৽نࣄۀͷPM
    Sli.do: #pmplaid
    

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18. 18
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    AGENDA
    ϓϩμΫτΞ΢τͱϚʔέοτΠϯ
    BtoCͱBtoB
    ελʔτΞοϓ/৽نࣄۀͷPM
    Sli.do: #pmplaid
    

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19. 19
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    ϓϩμΫτΞ΢τͱ͸
    اۀϛογϣϯʹج͖ͮɺࣗ෼͕ͨͪେࣄʹ͍ͯ͠Δࢥ૝͔Βੜ·ΕΔՁ஋
    Λੈͷதʹԡ͠෇͚͍ͯ͘ͱ͍͏ߟ͑ํ
    ϚʔέοτΠϯͱ͸
    ސ٬ͷ՝୊΍χʔζʹج͖ͮɺͦΕΒΛղܾ͢Δ/Ԡ͑ΔͨΊͷՁ஋Λఏڙ͠
    ͍ͯ͘ͱ͍͏ߟ͑ํ
    ࠓ೔ͷϓϨθϯͷதͰͷղऍ
    Sli.do: #pmplaid
    

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20. 20
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    ͜ͷΑ͏ͳϛογϣϯɺࢥ૝Λ࣋ͬͨձࣾͰɺ࣮ࡍʹͲͷΑ͏ʹϓϩμΫτ
    ։ൃ͕ߦΘΕ͍ͯΔ͔ɻ2ͭͷ৽ػೳ։ൃ࣌ͷΤϐιʔυΛ͝঺հ͠·͢ɻ
    Sli.do: #pmplaid
    

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21. 21
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    Case1. Visual Tracking for “KARTE for App”
    ը໘දࣔ΍ϘλϯλοϓͳͲͷҰ࿈ͷૢ࡞ϩά͔Βɺ؅ཧը໘্Ͱ௚ײతʹ
    ΠϕϯτൃՐ৚݅Λ࡞੒͠ɺΞϓϦͷΞοϓσʔτͳ͠ʹ৚݅ʹ߹கͨ͠Π
    ϕϯτΛτϥοΩϯά͢Δ͜ͱ͕Ͱ͖Δػೳ
    Sli.do: #pmplaid
    

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22. 22
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    

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23. 23
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    ͲͷΑ͏ʹੜ·Ε͔ͨ
    

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24. 24
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    ϙΤϜ͔Βੜ·Εͨ
    

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25. 25
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    PDD
    (Poem Driven
    Development)
    

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26. 26
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    • CPO͕͋Δͱ͖ಥવSlackʹ౤ߘͨ͠ϙΤϜ͔Βɺ։ൃνʔϜ͕ಈ͖ग़͠ɺ
    ࣮૷͠ɺϦϦʔε͞Εɺ࢖ΘΕΔػೳʹͳΔ
    • ٕज़Λਂ͘ཧղ͍ͯ͠ΔɺΤϯδχΞͷൃ૝
    • ϛογϣϯ͔ΒɺϓϩμΫτΞ΢τͰੜ·Εͨػೳ
    Case1. Visual Tracking for “KARTE for App”
    Sli.do: #pmplaid
    

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27. 27
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    Case2. Retention Report for “KARTE for App”
    ϢʔβʔͷϦςϯγϣϯ཰ʢܧଓ཰ʣͷมԽ΍ࠩҟΛɺ༷ʑͳ੾ΓޱͰ෼ੳ
    Ͱ͖Δػೳ
    Sli.do: #pmplaid
    

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28. 28
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    Sli.do: #pmplaid
    

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29. 29
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    ͲͷΑ͏ʹੜ·Ε͔ͨ
    • ΞϓϦͰ͸ܧଓ཰ΛKPIͱ͍ͯ͠Δέʔε
    ͕ଟ͍ʢχʔζʣ
    • ࣗ෼ͨͪͰܧଓ཰Λ༷ʑͳ੾ΓޱͰ෼ੳ
    ͢Δͷ͸೉͍͠ʢ՝୊ʣ
    • ཁ݅੔ཧ -> PRD
    • ϓϩτλΠϓ -> ϑΟʔυόοΫ
    • ຊ࣮૷ -> ϦϦʔε
    • վળɺػೳ௥Ճ
    ΫϥΠΞϯτχʔζ/՝୊͔ΒɺϚʔ
    έοτΠϯͰੜ·Εͨػೳ
    Sli.do: #pmplaid
    

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30. 30
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    • ϓϩμΫτΞ΢τ or ϚʔέοτΠϯɺͲ͕ͬͪॏཁʁͱ͍͏࿩Ͱ͸ͳ͍
    • ͦΕΒ͸Ձ஋ఏڙͷͨΊͷखஈͰ͔͠ͳ͍
    • ྆ํͷߟ͑ํΛ࢖ͬͯɺఏڙՁ஋ͷ࠷େԽΛਐΊΔ΂͖
    ϓϩμΫτΞ΢τͱϚʔέοτΠϯ
    Sli.do: #pmplaid
    

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31. 31
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    ϓϩμΫτΞ΢τͰ͋Γଓ͚ΔͨΊʹେࣄͳ͜ͱ͸ʁ
    • ϛογϣϯ΍ࢥ૝Ϩϕϧͷ໨ઢΛ߹ΘͤΔ
    • յ͢͜ͱΛڪΕͳ͍
    • ࣦഊ͔Βֶश͢Δ
    Sli.do: #pmplaid
    

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32. 32
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    ϓϩμΫτΞ΢τ͕ڧ͍ͱ
    ϓϩμΫτͱϏδωεͱͷ͕ؒ޿͕ΔͷͰ͸ʁ
    • ϓϩμΫτΞ΢τͰੜ·Εͨ΋ͷΛϏδωεͱͯ͠Ձ஋Խ͢ΔʢʹϓϩμΫ
    τͱϏδωε͕ඥͮ͘෦෼Λݟ͚ͭΔʣ
    • ސ٬՝୊Λଊ͑ɺຊ࣭త͔ͭ൚༻తͳղΛݟ͚ͭɺϓϩμΫτΛΞοϓ
    σʔτ͍ͯ͘͠
    ϓϩμΫτϚωδϝϯτͷ࿩
    Sli.do: #pmplaid
    

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33. 33
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    AGENDA
    ϓϩμΫτΞ΢τͱϚʔέοτΠϯ
    BtoCͱBtoB
    ελʔτΞοϓ/৽نࣄۀͷPM
    Sli.do: #pmplaid
    

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34. 34
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    Q. BtoCͱBtoBͷҧ͍͸ͳʹʁ
    ʢϓϩμΫτϚωδϝϯτ㲈ࣄۀͮ͘Γͷ؍఺Ͱʣ
    A. ѻ͏ൣғ͕ҧ͏
    Sli.do: #pmplaid
    

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35. 35
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    BtoC: ϓϩμΫτͱίϯςϯπ
    BtoB: ϓϩμΫτͱίϯςϯπͱϏδωεΦϖϨʔγϣϯ
    ൣғͱ͸
    Sli.do: #pmplaid
    

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36. 36
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    Marketing
    Sales
    Onboarding
    Customer
    Success
    SaaSͷϏδωεΦϖϨʔγϣϯ
    Sli.do: #pmplaid
    

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37. 37
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    Marketing
    Sales
    Onboarding
    Customer
    Success
    Product
    ×
    ֻ͚߹ΘͤͯఏڙՁ஋Λ࠷େԽ͢Δ
    ࣌ؒ࣠ͱॱংΛߟ͑ɺఏڙՁ஋Λ࠷େԽ͢Δ
    Sli.do: #pmplaid
    

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38. 38
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    BtoBͷಛ௃
    • ϓϩμΫτͱίϯςϯπʹՃ͑ɺϏδωεΦϖϨʔγϣϯ͕
    ॏཁ
    • ͲͷϑΣʔζͰԿʹ஫ྗ͢Δͷ͔ɺ͕ࣄۀ੒௕εϐʔυʹେ
    ͖͘Өڹ͢Δ
    Sli.do: #pmplaid
    

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39. 39
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    AGENDA
    ϓϩμΫτΞ΢τͱϚʔέοτΠϯ
    BtoCͱBtoB
    ελʔτΞοϓ/৽نࣄۀͷPM
    Sli.do: #pmplaid
    

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40. 40
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    KARTE for Appͷࢥߟ։͔࢝Βݱࡏ·Ͱͷ໿2೥ؒ΍͖ͬͯͨ͜ͱ
    Sli.do: #pmplaid
    

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41. 41
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    1. Ϋϩʔζυβظ
    2. ϩʔϯνޙΧΦεظ
    3. ࢓૊Έͮ͘Γظ
    4. ΧελϚʔαΫηε஫ྗظɹˡɹΠϚίί
    4ͭͷ࣌ظ
    Sli.do: #pmplaid
    

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42. 42
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    Biz
    ops
    Prod
    uct
    1. Ϋϩʔζυβظʢ2໊ʣ
    • Ϛʔέοτௐࠪ
    • ΫϥΠΞϯτ਺ࣾʹβఏڙ
    • ϑΟʔυόοΫϧʔϓ
    • αʔϏεαΠτઃܭɺPR४උ
    • ਖ਼ࣜϩʔϯν
    • ΤϯδχΞͱ2ਓͰ࢝ಈ
    • ϕʔλ൛։ൃ
    • ϒϥογϡΞοϓʢվળɺbug fixʣ
    2. ϩʔϯνޙΧΦεظʢ9໊ʣ
    • ࠷ॳͷେ೾ɺڧ͍ϝϯόʔूΊΔ
    • ͱʹ͔͘৽ن֫ಘ
    • Onboarding͕ՐΛਧ͕͘ɺଐਓରԠಥഁ
    • ܖ໿਺͸ͲΜͲΜ૿͑ɺଐਓతͳରԠͩͱ
    ۤ͘͠ͳΔʢඇޮ཰ʣ
    • ࢓૊Έͮ͘Γ͕ಘҙͦ͏ͳϝϯόʔͷ֫ಘ
    ʹಈ͘
    • ৽ػೳ։ൃᶃ
    • ϒϥογϡΞοϓʢվળɺbug fixʣ
    • ֎෦࿈ܞ x 3
    Sli.do: #pmplaid
    

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43. 43
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    3. ࢓૊Έͮ͘Γظʢ12-14໊ʣ
    • ·ͣ͸Onboarding Program੔උ͔Βணख
    • OnboardingΛൈ͚ɺຊ֨ར༻ʹਐΉΫϥ
    ΠΞϯτ͕૿͑Δ
    • CS͸ଐਓରԠͱฒߦ͠ɺ࢓૊Έ࡞Γ΋ணख
    • τοϓϥΠϯ΋৳͹͞ͳ͍ͱ͍͚ͳ͍ͷ
    ͰɺSalesۀ຿ΛଞνʔϜʹ֦େ
    • ৽ػೳ։ൃᶄ
    • ϒϥογϡΞοϓʢվળɺbug fixʣ
    4. CS஫ྗظʢ12-14໊ʣ
    • CSશମͷ࢓૊Έͮ͘Γʢސ٬෼ྨ΍ϔϧε
    νΣοΫ΍ΞϥʔςΟϯάʣ
    • Ϣʔεέʔεͷਂ͞ͱ෯Λଐਓతʹ޿͛Δ
    • ίϯςϯπ࡞੒
    • ίϛϡχςΟӡӦ
    • ৽ػೳ։ൃᶅ
    • ϒϥογϡΞοϓʢվળɺbug fixʣ
    Biz
    ops
    Prod
    uct
    Sli.do: #pmplaid
    

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44. 44
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    ͜ͷΑ͏ͳมԽͷதͰɺPM͕Կʹ஫ྗ͖͔ͯͨ͠
    Sli.do: #pmplaid
    

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45. 45
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    Biz
    ops
    Prod
    uct
    1. Ϋϩʔζυβظʢ2໊ʣ
    • Ϛʔέοτௐࠪ
    • ΫϥΠΞϯτ਺ࣾʹβఏڙ
    • ϑΟʔυόοΫϧʔϓ
    • αʔϏεαΠτઃܭɺPR४උ
    • ਖ਼ࣜϩʔϯν
    • ΤϯδχΞͱ2ਓͰ࢝ಈ
    • ϕʔλ൛։ൃ
    • ϒϥογϡΞοϓʢվળɺbug fixʣ
    2. ϩʔϯνޙΧΦεظʢ9໊ʣ
    • ࠷ॳͷେ೾ɺڧ͍ϝϯόʔूΊΔ
    • ͱʹ͔͘৽ن֫ಘ
    • Onboarding͕ՐΛਧ͕͘ɺଐਓରԠಥഁ
    • ܖ໿਺͸ͲΜͲΜ૿͑ɺଐਓతͳରԠͩͱ
    ۤ͘͠ͳΔʢඇޮ཰ʣ
    • ࢓૊Έͮ͘Γ͕ಘҙͦ͏ͳϝϯόʔͷ֫ಘ
    ʹಈ͘
    • ৽ػೳ։ൃᶃ
    • ϒϥογϡΞοϓʢվળɺbug fixʣ
    • ֎෦࿈ܞ x 3
    ϓϩμΫτ։ൃ
    ϓϩμΫτ։ൃ
    ηʔϧε
    Sli.do: #pmplaid
    

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46. 46
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    3. ࢓૊Έͮ͘Γظʢ12-14໊ʣ
    • ·ͣ͸Onboarding Program੔උ͔Βணख
    • OnboardingΛൈ͚ɺຊ֨ར༻ʹਐΉΫϥ
    ΠΞϯτ͕૿͑Δ
    • CS͸ଐਓରԠͱฒߦ͠ɺ࢓૊Έ࡞Γ΋ணख
    • τοϓϥΠϯ΋৳͹͞ͳ͍ͱ͍͚ͳ͍ͷ
    ͰɺSalesۀ຿ΛଞνʔϜʹ֦େ
    • ৽ػೳ։ൃᶄ
    • ϒϥογϡΞοϓʢվળɺbug fixʣ
    4. CS஫ྗظʢ12-14໊ʣ
    • CSશମͷ࢓૊Έͮ͘Γʢސ٬෼ྨ΍ϔϧε
    νΣοΫ΍ΞϥʔςΟϯάʣ
    • Ϣʔεέʔεͷਂ͞ͱ෯Λଐਓతʹ޿͛Δ
    • ίϯςϯπ࡞੒
    • ίϛϡχςΟӡӦ
    • ৽ػೳ։ൃᶅ
    • ϒϥογϡΞοϓʢվળɺbug fixʣ
    Biz
    ops
    Prod
    uct
    OnboardingͱCS(ଐਓత)
    ϦΫϧʔςΟϯά
    νʔϜϏϧσΟϯά
    ϓϩμΫτ։ൃ
    ΧελϚʔαΫηε࢓૊Έͮ͘Γ
    νʔϜϏϧσΟϯά
    Sli.do: #pmplaid
    

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47. 47
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    Q. ͜ΕͬͯϓϩμΫτϚωʔδϟʔͷ໾ׂ
    ͳͷʁ
    A. Θ͔Γ·ͤΜɻ
    Sli.do: #pmplaid
    

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48. 48
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    • ΍͍ͬͯΔ͜ͱʹ࿮΍ܕ͸ͳ͍
    • ϓϩμΫτͱϏδωεͷؒͰɺͦͷϑΣʔζ͝ͱʹɺࣄۀ੒௕ʹ࠷΋Ϩό
    Ϩοδ͕ޮ͘ͱࢥ͏͜ͱΛ΍Γଓ͚Δ
    • Ͱ͖Δ͚ͩϓϩμΫτͰղܾ͢Δ͜ͱΛߟ͑Δɺฒߦͯͦ͠ΕҎ֎ͷબ୒
    ࢶ΋ͨ͘͞Μߟ͓͑ͯ͘
    ܦݧ͔Βಘֶͨͼ
    Sli.do: #pmplaid
    

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49. 49
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    • ѹ౗తͳ౰ࣄऀҙࣝɺओମੑ
    • ࣄۀ੒௕΁ͷίϛοτϝϯτ
    • ࿮ΛܾΊͣʹɺϑΣʔζຖʹࣄۀ੒௕ʹ΋ͬͱ΋ϨόϨοδ͕ޮ͘ͱࢥ͏
    ͜ͱΛ΍Γଓ͚Δ͜ͱ
    • ܦӦऀࢹ఺
    ελʔτΞοϓ/৽نࣄۀͰͷPMͰॏཁͳ͜ͱ
    Sli.do: #pmplaid
    

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50. 50
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    • PMɺΤϯδχΞɺσβΠφʔืूதʂʂ
    • ͱͯ΋େ͖ͳ՝୊ʹɺ୭΋΍͍ͬͯͳ͍ΞϓϩʔνͰ௅ΜͰ͍Δࣄۀ
    • ࣄۀਐḿ͸2%
    

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51. 51
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    ʮϓϨΠυͷ૊৫ͮ͘ΓʯͰݕࡧ
    • νʔϜฤ੒Λݻఆͤͣɺ্࢘෦Լͷؔ܎͕ͳ͍
    • ۈଵ؅ཧπʔϧΛಋೖ͍ͯ͠ͳ͍
    • ϙδγϣϯผ࠾༻Λ͍ͯ͠ͳ͍
    • ੜ࢈ੑ޲্ͷͨΊͷ෱རްੜ
    • ࣄۀͱͷ֞ࠜΛ༹͔͢λϨϯτΦϯϘʔσΟϯά
    • πʔϧ׆༻ʹΑΔੜ࢈ੑ޲্
    • 2ϲ݄୯ҐͰνʔϜ͕૊ΈมΘΔʮϑΥʔΧεʯ
    • ୹ظతͳࢹ఺ΛʮҰ୴๨ΕΔʯͨΊͷ݄1ΦϑαΠτ
    • Ξοϓσʔτ͍ͯ͘͠ΦϑΟε
    https://note.mu/kaorijo/n/n547257d4158c
    Sli.do: #pmplaid
    

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52. 52
    2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ
    ɹɹʛɹɹ© 2019 PLAID Inc.
    • 14:10~14:40
    • Room2-2
    B-Side
    • ։ൃମ੍ͱϓϩηε
    • νʔϜؒͷ࿈ܞ
    • PMͷόϦϡʔͷग़͠Ͳ͜Ζ
    • Q&A
    ”PM͸ͲͷΑ͏ʹόϦϡʔΛ
    ग़͍ͯ͘͠ͷ͔”
    PM
    Tanahashi
    TechLead
    Kadowaki
    Sli.do: #pmplaid
    

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53. ͝ਗ਼ௌ͋Γ͕ͱ͏͍͟͝·ͨ͠
    

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