Prototypes

377D- prototypes and feedback for our email helper

Transcript

1. “If it's not clear it's useful in the first 5 seconds, I probably won't use it” Users are skeptical of help even when they admit to having a problem
2. Parents Kids Uninformed Discomfort Shame Reliance on kids Em pty N est D on’t know where to start (We couldn’t decide and went with two ideas) Distractions Anxiety M ulti-m ulti-tasking Intention Diversion
3. ★ Remove unused links ★ Introduce methods and tools slowly ★ Make tips context-aware Concept Prototype ★ Javascript-based page modification ★ Changes the user’s own inbox ★ Give the user a speed bump ★ Prevent intention diversion ★ A moment of peace before email Concept Prototype ★ Self-hosted landing page ★ Links to the user’s own inbox removed links added tip links to actual gmail inbox/ compose/search We tested these in-person with 5 individuals using an interview script as a rough guideline
4. “It’s nice there’s not an immediate barrage of information and priorities” but great conversation starters decent validation “It would be most effective as a mobile app” “I would like a folder that shows only messages from people I have replied to in the past” The equal weight on writing and reading is nice. “the tips would be great if they were only shown based on certain triggers in your habits” He proposed that after he'd done some "stupid" thing a few times, a tip comes up on a better way to do it “I like how much space there is... it cleaned out all the junkety junk.” “Sometimes you think…did I get it done right? I think that’s very important. I think that’s an important thing. To let you know you did it right.” “If it's not clear it's useful in the first 5 seconds, I probably won't use it”
5. Next Steps • Converge to one POV (CRITICAL) (take learnings from each) • Quickly test 3 divergent ideas around stressor • Select FINAL prototype • FINAL implementation & gather feedback