Upgrade to PRO for Only $50/Year—Limited-Time Offer! 🔥

ADN Columbus 2013 - Speaking your Customer’s Lo...

Avatar for Improving Improving
August 19, 2013
Education
0
440

ADN Columbus 2013 - Speaking your Customer’s Love Language

Avatar for Improving

Improving

August 19, 2013
Tweet

More Decks by Improving

See All by Improving
ADN Columbus 2013 - Agility Path
Avatar for Improving improving
0
430
ADN Columbus 2013 - Survival Guide for Introverts and Extroverts
Avatar for Improving improving
0
490
ADN Columbus 2013 - Agile Estimation
Avatar for Improving improving
0
470
ADN Columbus 2013 - Stories, Good and Bad
Avatar for Improving improving
0
480
ADN Columbus 2013 - Agile Enterprise Adoption Case Study
Avatar for Improving improving
0
440
ADN Columbus 2013 - It's not Agile without Retrospectives
Avatar for Improving improving
0
450
ADN Columbus 2013 - Visualizing Agility - Metrics That Matter
Avatar for Improving improving
0
490
ADN Columbus 2013 - Mama Said Test Your Code
Avatar for Improving improving
0
470
ADN Columbus 2013 - Achieving Flow with Kanban
Avatar for Improving improving
0
410

Other Decks in Education

See All in Education
～キャラ付け考えていますか？～　AI時代だからこそ技術者に求められるセルフブランディングのすゝめ
Avatar for モブエンジニア（Masaki Okuda） masakiokuda
7
540
MySmartSTEAM 2526
Avatar for cbtlibrary cbtlibrary
0
160
自分だけの、誰も想像できないキャリアの育て方 〜偶然から始めるキャリアプラン〜 / Career planning starting by luckly v2
Avatar for VTRyo vtryo
1
320
1125
Avatar for cbtlibrary cbtlibrary
0
140
Introduction - Lecture 1 - Web Technologies (1019888BNR)
Avatar for Beat Signer signer
PRO
0
5.8k
2025年度伊藤正彦ゼミ紹介
Avatar for imash imash
0
140
RSJ2025 ランチョンセミナー 一歩ずつ世界へ：学生・若手研究者のための等身大の国際化の始め方
Avatar for Tetsunari Inamura t_inamura
0
340
TeXで変える教育現場
Avatar for doratex doratex
0
4.1k
授業レポート：共感と協調のリーダーシップ（2025年上期）
Avatar for ジブナル jibunal
1
170
吉岡研究室紹介(2025年度）
Avatar for Yoshioka Lab (Keio CSG) kentaroy47
0
770
ロータリー国際大会について～国際大会に参加しよう～：古賀 真由美 会員（2720 Japan O.K. ロータリーEクラブ・(有)誠邦産業 取締役）
Avatar for 2720 Japan O.K. ロータリーEクラブ 2720japanoke
1
740
Introduction - Lecture 1 - Human-Computer Interaction (1023841ANR)
Avatar for Beat Signer signer
PRO
0
2.7k

Featured

See All Featured
Documentation Writing (for coders)
Avatar for Carmen Chung carmenintech
76
5.2k
Performance Is Good for Brains [We Love Speed 2024]
Avatar for Tammy Everts tammyeverts
12
1.3k
StorybookのUI Testing Handbookを読んだ
Avatar for Shingo Yamazaki zakiyama
31
6.4k
Building Applications with DynamoDB
Avatar for Matt Wood mza
96
6.8k
Refactoring Trust on Your Teams (GOTO; Chicago 2020)
Avatar for Rebecca Miller-Webster rmw
35
3.3k
The Success of Rails: Ensuring Growth for the Next 100 Years
Avatar for Eileen M. Uchitelle eileencodes
47
7.9k
Why You Should Never Use an ORM
Avatar for John Nunemaker jnunemaker
PRO
61
9.6k
Statistics for Hackers
Avatar for Jake VanderPlas jakevdp
799
230k
CSS Pre-Processors: Stylus, Less & Sass
Avatar for Bermon Painter bermonpainter
359
30k
How To Stay Up To Date on Web Technology
Avatar for Chris Coyier chriscoyier
791
250k
Designing Experiences People Love
Avatar for Jonathan Moore moore
143
24k
Java REST API Framework Comparison - PWX 2021
Avatar for Matt Raible mraible
34
9k

Transcript

  1. Speaking  your  Customer’s   Love  Language   Customers  and  Development

     Interactions   Devlin  Liles,  Principal  Consultant   Improving  Enterprises  

  2. Who  is  this  Devlin  guy?   •  Improving  ALM  Practice

     Lead   •  2012  ALM  MVP   •  Former  C#  MVP,  Data  Platform   MVP   •  Author   •  Geek   •  Really  bad  golfer   •  Husband     •  Father  

  3. What  are  Love  Languages?   •  The  5  Love  Languages

     are  the  ways  we  can  communicate  love  to  a   spouse.   •  Words  of  Affirmation   •  Quality  Time   •  Gifts   •  Acts  of  Service   •  Physical  Touch    

  4. What  does  that  have  to  do  with  Software?   • 

    Customers  are  People  too   •  Relationships  determine  reactions