Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
ADN Columbus 2013 - Speaking your Customer’s Lo...
Search
Improving
August 19, 2013
Education
0
430
ADN Columbus 2013 - Speaking your Customer’s Love Language
Improving
August 19, 2013
Tweet
Share
More Decks by Improving
See All by Improving
ADN Columbus 2013 - Agility Path
improving
0
410
ADN Columbus 2013 - Survival Guide for Introverts and Extroverts
improving
0
480
ADN Columbus 2013 - Agile Estimation
improving
0
460
ADN Columbus 2013 - Stories, Good and Bad
improving
0
470
ADN Columbus 2013 - Agile Enterprise Adoption Case Study
improving
0
430
ADN Columbus 2013 - It's not Agile without Retrospectives
improving
0
430
ADN Columbus 2013 - Visualizing Agility - Metrics That Matter
improving
0
480
ADN Columbus 2013 - Mama Said Test Your Code
improving
0
450
ADN Columbus 2013 - Achieving Flow with Kanban
improving
0
410
Other Decks in Education
See All in Education
Chapitre_1_-__L_atmosphère_et_la_vie_-_Partie_1.pdf
bernhardsvt
0
190
2024年度春学期 統計学 第14回 分布についての仮説を検証する ― 仮説検定(1) (2024. 7. 11)
akiraasano
PRO
0
160
Padlet opetuksessa
matleenalaakso
4
12k
東工大 traP Kaggle班 機械学習講習会 2024
abap34
1
300
Ch2_-_Partie_1.pdf
bernhardsvt
0
100
construindo uma carreira com opensource
caarlos0
0
230
week15@tcue2024
nonxxxizm
0
570
Matz に頼られたので張り切って2時間ほどドイツと日本の互いの Ruby 学習事情についてディスカッションした話
yasulab
1
450
Web Architectures - Lecture 2 - Web Technologies (1019888BNR)
signer
PRO
0
2.6k
勉強したらどうなるの?
mineo_matsuya
9
6.3k
The Blockchain Game
jscottmo
0
3.7k
寺沢拓敬 2024. 09. 「言語政策研究と教育政策研究の狭間で英語教育政策を考える」
terasawat
0
200
Featured
See All Featured
Responsive Adventures: Dirty Tricks From The Dark Corners of Front-End
smashingmag
250
21k
The Success of Rails: Ensuring Growth for the Next 100 Years
eileencodes
43
6.8k
How to train your dragon (web standard)
notwaldorf
88
5.7k
RailsConf 2023
tenderlove
29
890
XXLCSS - How to scale CSS and keep your sanity
sugarenia
246
1.3M
Building Better People: How to give real-time feedback that sticks.
wjessup
364
19k
GitHub's CSS Performance
jonrohan
1030
460k
RailsConf & Balkan Ruby 2019: The Past, Present, and Future of Rails at GitHub
eileencodes
131
33k
4 Signs Your Business is Dying
shpigford
180
21k
We Have a Design System, Now What?
morganepeng
50
7.2k
The World Runs on Bad Software
bkeepers
PRO
65
11k
Fantastic passwords and where to find them - at NoRuKo
philnash
50
2.9k
Transcript
Speaking your Customer’s Love Language Customers and Development
Interactions Devlin Liles, Principal Consultant Improving Enterprises
Who is this Devlin guy? • Improving ALM Practice
Lead • 2012 ALM MVP • Former C# MVP, Data Platform MVP • Author • Geek • Really bad golfer • Husband • Father
What are Love Languages? • The 5 Love Languages
are the ways we can communicate love to a spouse. • Words of Affirmation • Quality Time • Gifts • Acts of Service • Physical Touch
What does that have to do with Software? •
Customers are People too • Relationships determine reactions