1. Local teams in four global regions 1. Embedded in prioritized product teams 1. Conducting foundational research for big bold bets 1. Developing design principles for regional variations 1. Building local products that scale
1. The opening up of government 2. The private pursuit of public innovation a. Collaborate b. Persist c. Scale i. Reinventing the Wheel? ii. Facilitating the Real Ethnographers iii. Working out Loud! iv. Quick turnaround - fast return