PM Lesson Vol2 Stakeholders Management AtoZ

PM LESSON VOL.2 PROJECT STAKEHOLDER MANAGEMENT A TO Z 6TH
DEC 2017, LOFTWORK SATOSHI IRITANI, PMP® SPECIAL THANKS TO NOUNPROJECT.COM 1

HELLO :) 2 Ⰵ靼耆4BUPTIJ*SJUBOJ ٗؿزٙ٦ؙ❨鿪䎃湡❨歊鴟䋐㖈⡝ ؙٔؒ؎ذ؍ـر؍ؙٖة٦ فٗآؙؑزوط٦آٍ٦ծ1.*钠㹀1.1m

WHY THIS LESSON?? 3 فٗآؙؑز穄湍דծ䚈חⴽ鿇縭ךًٝغ٦ָ〡׾䮠׿דֹגծⵖ⡲ 暟ח㣐䌴ז➬圫㢌刿ָ涪欰׃ծ秛劍ָ鹼䒀׃ג؝أزָ馄麓׃׋կ رؠ؎ٝ周׾䊡׏ג穗㌀ꤏך䠐鋅ָⶴ׸ծְאתד׋׏ג׮䠐䙼寸㹀 ׾׃ג׮׵ִזְկ ֮ת׶䩧さׇח⳿ג勻זְؙٓ؎،ٝزךوط٦آٍ٦׾佝縧׃גְ ׋׵ծ֮׷儗䙫׶ָ旗涪׃ծꟼ⤘䚍ָ䚈ח䝤⻉׃׋կ
ꟼ鸬鿇縭ך然钠׾《׷儗꟦׾⼧ⴓ《׏גְזַ׏׋׋׭חծ饥׶⳿׃ ׋䖓דزٓـָٕ竲⳿կ FUD

WHY “STAKEHOLDER”?? 4 1.#0,mؖ؎س痥晛̤痥晛ד倜׋חչ殢湡ך濼陎ؒٔ،պה׃ ג鷄⸇չ؝ىُص؛٦ءّٝպַ׵ⴓꨄ ⚅歲ך1.噟歲ד׮暴חꅾ銲ז濼陎ؒٔ،ה׃ג岣湡㹋ꥷծفٗآؙؑزך䧭⸆銲㔓חչفٗآؙؑز٥أذ٦ؙمٕ ت٦٥وطآًٝزպכ㣐ֹֻ䕦갟 ⽃杝ך濼陎ؒٔ،הְֲ״׶ծչأ؝٦فպװչٔأؙպח湫穠׃ծ 湱✼酡㸣涸ז鑧
窟さ أ؝٦ف ة؎ي ؝أز ㅷ颵 ٔا٦أ ؝ىُص؛٦ءّٝ ٔأؙ 锃麦 أذ٦ؙمٕت٦

GOAL OF THIS LESSON 5 չأذ٦ؙمٕت٦պהְֲⴖ׶〡ַ׵ծفٗآؙؑزوط٦آٍ٦ ה׃ג遤ֲץֹչꟼ⤘䚍ךرؠ؎ٝպחאְג嗚鎢ׅ׷ չٔأؙպח佴䠬חז׶ծչٔ٦ت٦ءحفպ׾䓼⻉ׅ׷ ٙ٦ؙ׾鸐ׄגծ⿫⸇罏ず㡦ך穗꿀٥濼陎׾❛䳔׃ծ鋔ꅿ׾䎢־׷

WORKSHEET 0 - 荈䊹稱➜ 6 ֶせ⵸/JDLOBNF 耵珏1SPGFTTJPO ֹ׳ֲ♧殢罋ִ׋ְֿה5IFRVFTUJPO

KNOWLEDGE 7

PMBOK® GUIDE 6TH 畍չفٗآؙؑز٥أذ٦ؙمٕت٦٥وطآًٝزպ⵸俑 وٞةؘؠع٬تط٭ؠٌٜر٭٬ُؾةْ٤عמעյوٞةؘؠعס ✑噺מ䕦갟؅┰ֻ׾⺪茣䙎סֵ׾☭յءٜ٭وյױגע篁縨؅暴㹀׌ ׾յֵ׾ַעوٞةؘؠع־׼䔔꼸؅⺇ׄ׾⺪茣䙎סֵ׾☭׷յ䔔꼸؅ ⺇ׄ׾־׵׊׿םַכ䘼זיַ׾☭؅杅㴻׌׾ג״מ䖩锡םوٞجتֿ ⻻ױ׿יַ׾ն׆סوٞجتעյتط٭ؠٌٜر٭ס劍䖉؅⮔卥׊յت ط٭ؠٌٜر٭ֿوٞةؘؠعמ䔔꼸؅⹳ׯ׌玎䏝յױגעوٞةؘؠ
ع־׼䔔꼸؅⺇ׄ׾瓦䍲؅雄❿׊յوٞةؘؠعס寸㹀ֽ׻צوٞةؘ ؠعס阛氺כ㵅鉿؅佻䴈׌׾ג״מتط٭ؠٌٜر٭־׼סꟼ♷؅ⲯ卸溷מ䑛׀⮂׌ג״ס䨌殛؅瞬㴻׌׾כַֹյوٞةؘؠع٬ز٭ّס✑ 噺؅佻䴈׌׾ն 8

–Longman stake‧hold‧er /ˈsteɪkˌhəʊldə $ -ˌhoʊldər/  noun [countable] “someone who has
invested money into something, or who has some important connection with it, and therefore is affected by its success or failure” 9 չֶꆃպװչֶꆃ⟃㢩ךꟼ⤘䚍պד فٗآؙؑزך䕦갟׾「ֽ׷➂

–Longman Business Dictionary stake‧hold‧er /ˈsteɪkˌhəʊldə $ -ˌhoʊldər/  noun [countable] “a
person who is considered to be an important part of an organization or of society because they have responsibility within it and receive advantages from it” 10 穈籼ך⚥דչ顑⟣պ׾䭯א➿׻׶ח فٗآؙؑزַ׵չⵃ渣պ׾䖤׷甧㜥ך➂

ؽآطأךչ䧭卓պפך䕦갟㼎㢩涸ז䕦갟 穈籼ⰻ鿇ךչ鐰⣣պפך䕦갟㼎ⰻ涸ז䕦갟 ׉׸⟃㢩חفٗآؙؑزהו׿זչ䕦갟պ׾䭯א׌׹ֲ  ٖؕٝء٦ך⢽ؽآّٝ鐰ⴻ♧⡤䠬䠬闐 䕦갟 Impact / Be Impacted 11

չ穈籼ך橆㞮銲㔓պַ׵峤ְ⳿ׅ傀㶷ך穈籼㔳ծ噟⹡ⴓ䬐 չؽآطأպך֮׶״ֲַ׵峤ְ⳿ׅؕأةو٦آٍ٦ص٦ 暴㹀׃׋أذ٦ؙمٕت٦׾俑剅ח婍ׅ،ؐزفحز 暴㹀 Identify 12

PMBOK® GUIDE 6TH չأذ٦ؙمٕت٦ך暴㹀պخ٦ٕה䪮岀䫙磏 㼔Ꟍ㹺ךⴻ倖 ر٦ة　꧊،ٝ؛٦زה锃叨ծـٖ٦ٝأز٦ىؚٝծـٖ٦ٝٓ ؎ذ؍ؚٝ ر٦ةⴓ匿穈籼ⰻדך甧㜥ծفٗآؙؑزחֶֽ׷䕵ⶴծչⵃ㹱ꟼ ⤘պծ劍䖉ծ䡾䏝 فٗآؙؑزפך佄䴂ٖكٕ
ծֶ״ןفٗآؙؑ زחꟼׅ׷䞔㜠פךꟼ䗰זו ر٦ة邌植埄⸂הꟼ䗰䏝ךؚٔحسծ埄⸂הꟼ♷䏝ךؚٔحسծת ׋כ䕦갟䏝הꟼ♷䏝ךؚٔحسأذ٦ؙمٕت٦٥ُؗ٦ـ瑱⳿ ٌرٕFUD ⠓陽 13

劍䖉 Expectations 14 չهآذ؍ـպז劍䖉ծչطؖذ؍ـպז劍䖉黝ⴖז劍䖉⦼׾鏣㹀ׅ׷ &YQFDUBUJPO4FUUJOH 劍䖉ה植㹋ךٍؘحف

玎䏝 Degree 15 فٗآؙؑزח㼎ׅ׷䕦갟䏝埄⸂ך㣐ֹׁכ فٗآؙؑزח㼎ׅ׷ꟼ䗰ꟼ♷䏝ך㣐ֹׁכ أذ٦ؙمٕت٦ה׃גךꅾ銲䏝٥⮚⯓갫⡘כ

寸㹀 Decisions 16 䠐䙼寸㹀ך倯岀ծ⿫⸇罏ծ걼䏝ծأؾ٦س 䠐䙼寸㹀׾⤛ׅ1.ה׃גך遤⹛

ꟼ♷ Engage 17 铩ָծוך״ֲחꟼ♷ׅ׷ךַ ؝ىُص؛٦ءّٝوطآًٝز䞔㜠⠗麦ך䪮岀 ؿ؋ءٔذ٦ءّٝ涸إٔؗ䒷ֹ⳿ׅ

PMBOK® GUIDE 6TH չأذ٦ؙمٕت٦٥ؒٝ؜٦آًٝزךوطآًٝزպخ٦ٕ ה䪮岀䫙磏 ؝ىُص؛٦ءّٝ٥إٔؗ 姻䒭ֶ״ן殛䒭ך⠓鑧铬겗ך暴㹀הر؍أؕحءّٝ ⠓陽鹌䯴㜠デ
锃叨 ➂꟦ꟼ⤘הث٦يחꟼׅ׷إٔؗ ؝ٝؿؙٔز٥وطآًٝز 俑⻉涸ז钠陎 ❛幧錁㻊ה㼎鑧佟屚涸ז钠陎遤⹛鋉眔 18

䨌殛 Strategies 19 鎘歗׾甧ג 1MBOOJOH ծ㹋遤׃ &YFDVUJPO ծ湊鋔 $POUSPM ׅ׷
㣐㽷涸ח罋ִ 4USBUFHZ ծ鑫稢⻉ׅ׷ 5BDUJDT0QFSBUJPO ➭➂כ盖椚דֹזְָծ&OHBHFNFOUכ.BOBHFNFOUדֹ׷

WORK 20

THE CASE ػٝ؟٦吳䒭⠓爡כծ䖞噟㆞➂ך*5⟰噟דծ⚺ח岀➂ぢֽ#UP# ر٦ة鍑匿اؿزؐؑ،ך醡鸡٥顋㡰׾ً؎ٝחؽآطأ׾遤׏גְ׷կ ֮ז׋כػٝ؟٦爡ַ׵ך涪岣׾「ֽծفٗآؙؑزوط٦آٍ٦ה׃ג ず爡ךⰕ䒭XFC؟؎زٔصُ٦،ٕ׾遤ֲֿהחז׏׋կ劤项俱ח爙ׅꟼ ⤘罏ך鑧׾׮החծאךٙ٦ؙ׾遤׏גֻ׌ְׁկ 21

QUESTION 劤فٗآؙؑزחꟼ׻׷⚺זأذ٦ؙمٕت٦׾暴㹀׃ծ  ػٝ؟٦爡ךչ穈籼㔳պ׾䲽ְגֻ׌ְׁկ ד䮙־׋ػٝ؟٦爡ⰻך涫㜥➂暟׾ծ  չꟼ䗰պהչ䕦갟պךوزٔحؙأחوحؾؚٝ׃גֻ׌ְׁկ 劤فٗآؙؑزד暴חꅾ挿涸חؒٝ؜٦آًٝز׾㔳׷ץֹ➂暟׾  せ䮙־ծוך״ֲז㼎瘻׾《׏גְֻץַֹծ遤⹛鎘歗׾甧גגֻ׌
ְׁկ 22

LOG#1 荈爡فٗرُ٦؟٦㌀噟䬐䔲谏⾱ך鑧 ق٤ئ٭獗עⱁ噺獗ꩽס抧䈢׈؆ֿ䑛ז䒟זיַ׾⩧宜ם栃皑笠סي٤ زٔ٭⚕噺דն㕈䌙カ⿣ס˒4BWBOOB˒ע抧䈢׈؆ֿ蔦׼ꪛ溪׊גخنع ؘؗؓד־׼յカ⿣ס箩♃כ־XFCئؕعסظاؕ٤מע׆ד؂׽ֵֿ ׾؆׋׶םַ־םն׆סوٞةؘؠعס╭硄ꌃ翤עُ٭آطؔ٤ءꌃ ךյ䬎䓜ꌃꩽס傽嬟ꓩ׈؆ע畧׷־אֹםُؾ٭ةٔ٭յ鞏ꩽ呬ס㕑㖪 ׈؆עؠجס䒣אֹם㟕䙎דնאַֹֻףյؤ٤ًס免מ箖־ַ塌茣ס ׆כך虝չכ鮐ゼ׊י׀ג╚䌑ס水䙎ַֿגׄלյ⻏⯢؅׵׼ַאצ׿ גם˘
23

LOG#2 ػٝ؟٦爡و٦؛ذ؍ؚٝ鿇㛑㜥ך鑧 ♀㎇סXFCٛؼٖ٭ٜؓמעכי׵劻䔵׊יַױ׌ꌃꩽס傽嬟ꓩעױ ד$3.꿧㵉硄槏بتطّס⪜׿劂ֻֿ箽؂זיַםׂיֵױ׽׆ ס⚂מעꫀ؂׾免ꪨֿ⺅׿ם׈אֹדׄלյXFC־׼סゼ⻉׎棨䕑עؗ زײגַם#UP#لةؾتךע气⾀納ד־׼յ׊ז־׽䧯卸؅⮂׊גַ ؂נնؗزסꌃךע蔦獗XFCסꆻ氠כյ겧霺׷ؾشع䌮⼴ס⮂畇؅䬎䓜 ׊יַיյㅰ噺魕倣עא׿ב׿סㅰ噺ֿ栃蔦מ✑זיַ׾枱䡢ն⹛䌑 ⪜זגㅰ噺⚕氺ס潸⸮׈؆ֿյ⪢獗⪴ꄼסج٭ٜت؞شع؅כ׽ױכ״ יַ׾־׼յ槁㖪ך❈זיַ׾㎫曫׷◜❛ظ٭ذע䔦ַֿזפַ䭥זי
ַ׾؂נնך׵յㅰ噺┞ꌃס㴗寏׈؆־׼峜倀ֿ㝂ׂיյ䟨锶؅겏笴׌ ׾סע㝕㜟ײגַ׻˘ն 24

LOG#3 ㌀噟⟰歗鿇湱⾱ך鑧 ؗزסㅰ噺ꌃ갟עյ♣槏䍔؅䬎䓜׌׾ㅰ噺┞ꌃכյ潲鬦סㅰ噺◝ꌃמ⮔ ־׿יַיյ㛿┪׵⶯չ׃׼ַדն╭ם꿧㵉ע╚㕘֐㝕䩘סْ٭؜٭׷ ꄼ⟤յ4*笠סبتطّ䬎䓜脢דנն8FC؅ꄼ׋יؙ٤غٗ٭ا٭־׼潲䱸ゼ⻉׎ֿ匡ג׼յؗزֿ┞姌㸐䗎׊גֵכյ$3.؅ꄼ׋יㅰ噺◝ꌃ מカ鞻䝠㖥؅廌׊יַׂնד־׼ֽ㵉׈؆ס㛽؅潲䱸臝׀ג־זג׼ㅰ 噺◝ꌃס㝘ꓩ׈؆׷褗尊ꌃꩽמ臝ַיײ׾כַַד؀ֹםնגדյ◝ꌃ סꅙ╚עؓػٞءם☭ֿ㝂ׂיյא؆םמ♀סXFCמ㸐׌׾┮彸׷锡劳 ؅臝ׂ׆כעםַն׳׊؀յ┞ꌃס㴗寏鞏ꩽס׮ֹֿյַ؀؆ם♣槏䍔
־׼魕倣؅XFCמؓشو׊יׂ׿כ־յ劄偆䝠㖥ֿ؂־׽מַׂכ־阋 ؂׿יַי㝕㜟ם؆׋׶םַ־ն 25

LOG#4 و٦؛ذ؍ؚٝ鿇堀〡ך鑧瑭ע╭מ䌮⼴⮂畇׷ْظؔؓ㸐䗎յؼٖ٭تס剳偆םל؅䬎䓜׊יַ׾ ؆ך׌ׄלյ♀㎇סٛؼٖ٭ٜؓوٞةؘؠع؅╭מ䬎䓜׌׾׆כמם ׽ױ׊גն╚ꄫ⪜獗׊יױד䌑כ㸴׊םסךյ獗⫐סⲇꫀ➳כ־עַ ױַה؂־׽ױ׎؆ֿյכ׽ֵֻ׍㕑㖪׈؆ֿ虝չםꌃכס鞪俠ע׊י ׂ׿ױ׌ն⩰傽ס㝕锺埛؞ٔ٤ً٭٤ס免עꌃꩽ♧┪ֿ⮂䊚׌׾篑ㅰ⚶ 饗מ׵⮂יյׄז׆ֹ㝕芮םظاؕ٤ס䌮⼴呾؅䬁׊ꄼ׊יױ׊ג׻ն XFCס偙עյ⯼סئؕع؅✑זג䬎䓜脢ע⹛䌑ꃸ獗׊ה׶זג׊յ♀ꆻ 氠؅׷זיַ׾⯜✑⚶獗׵ֵ؆ױ׽ؤِٖؼآ٭ب٘٤ֿ虘ׂםׂי㝕
㜟ם؆ך׌׻נ˘ն 26

LOG#5 䞔㜠ءأذي㹓靼劤ך鑧 ׇ蝆Ⲩ坎ך׌ն♀㎇XFCٛؼٖ٭ٜؓ؅׌׾כַֹ需؅臝׀ױ׊גն ئ٭فס䩘ꏕ׷غْؕ٤ס陭㴻ע䝠㖥بتطّ㵍ֿ겏笴׊יַ׾סךյ ַחյל؆ם✑噺ֿ溪气׌׾ס־յ䔿傽魕倣؅ׂד׈ַնחַ׆סꪨյ ⻎噺סز٭ذ٭獗ֿ┮婞ؓؠجتס錺㵬מֵזגכ־ךյج؞ٖٛطؔ 긖עה׺זכ宜מםזיַױ׌ն偆׊ַXFCئؕعךעյל؆םبتط ّ؅❈זי剳偆؅׌׾؆ך׌־ 27

WORKSHEET 1 - 穈籼㔳 28

WORKSHEET 2 - ꟼ䗰ה䕦갟ךوزٔحؙأ ꟼ䗰㣐 ꟼ䗰㼭䕦갟㼭䕦갟㣐 29 շ
銲岣䠐 ո շ 弫駈 ך 笝䭯 ո շ 䌢 ח 䞔㜠 Ⱏ 剣 ո շ 湊鋔 ך ׫ ո

WORKSHEET 3 - ؒٝ؜٦آًٝز鎘歗 No ໊લ ϦεΫ ରࡦ 30 շ
甧 ׍ ♳ ־ ̤ 㹋遤 ̤ 湊鋔 ո

WRAP UP 31

VIEWPOINT չزٔحؗ٦זؗ٦ػ٦اٝպ㛑㜥孑פךؒٝ؜٦آًٝز嗚鎢䔦㟕סր㴞⪢ם⽱偙ցמם׾#*(-07&ز٭ّلٜظؔ٤ء䣹❸ ױ׍ע╭ג׾وٞةؘؠعْ٤ف٭־׼סؕ٤وشع؅ⶥ◝⮔מ䕑׾ 䔦㟕ֿր獗⫐؅ꄼ׊׷׌ַց佻䴈偙岺؅脝ֻ׾ ր䧯卸ցמؤِشع׌׾ րؤِٖؼآ٭ب٘٤ٜ٭ٜց؅堅皑׌׾  ˋ䩤⻉׎յ괎需յوٞةؘؠع硄槏ص٭ٜյزٔشعյFUD 32

VIEWPOINT չٙٝوٝ穗㌀罏պ戭䊛孑פךؒٝ؜٦آًٝز嗚鎢 ր䞯ַց؅劄⮴מ׊ז־׽كؓٛ٤ء׌׾ 抧䈢宋מրꄼ׊׷׌ַ偙岺ց؅獗⫐־׼侷ֻי׵׼ֹ ꪛ溪汛ס☭מㄻף׿׾րٞة؜ٜם魕倣ց؅氠䟨׌׾ ؤِٖؼآ٭ب٘٤ס꾗䍲յ偙岺ע ր䟨䘼尴㴻塌圸ց؅לֹ鞅ײյלֹ㸐䗎׌׾־ 33

VIEWPOINT չ㡮ך㣐ֹזꦄ➂պ㸜宕孑פךؒٝ؜٦آًٝز嗚鎢 לֹ׌׿ףَةطؔهמꫀ؂זי׵׼ֻ׾־ לסׂ׼ַס꾗䍲٬偙岺ךوٞةؘؠعס䝠㖥؅⪴劔׌׾־ 䟨锶ֿ沌ם׾שח־׾סעלסꌃ⮔־שח־׼םַסעלסꌃ⮔־ לס׻ֹמր锡寛ց؅겏״׾־  وٞةؘؠعס⯜笴匛⚂┫ךյ锡寛؅ꈌ⮗מ雄❿׌׾䖩锡䙎 րؙ٤غٗ٭ا٭♣槏䍔䬎䓜脢ցס䉌׀ꁎײ镸㷋ֿ䖩锡־ 34

VIEWPOINT չ耵➂聝ךغحؙؔؿ؍؟٦պ靼劤孑פךؒٝ؜٦آًٝز嗚鎢 ױ׍յ槁枱ל׆ױך䝠㖥ֿ⪴劔׈׿יַ׾ס־ 鞋ֿؤِٖؼآ٭ب٘٤ס瘁⺚מם׾׬׀םס־⯁⦍갟 վُ٭آ⣨տכע沌ם׾վ䝠بت⣨տ镄掾־׼ס锡寛؅䭠ֻיַ׾־ 䍇潒ך䭠זגذتؠֿ箽潒ױך悁׿םַ׻ֹמ硄槏׌׾偙岺ע 35

PMBOK® GUIDE 6TH فٗآؙؑز٥أذ٦ؙمٕت٦ךꟼ♷חֶֽ׷⫘ぢה倜׋ז㹋⹡䢪遤 ┞ꌃמꮹ㴻׎׍յׅץגךتط٭ؠٌٜر٭؅杅㴻׌׾׆כն ׌׬יסز٭ّ٬ْ٤ف٭ֿتط٭ؠٌٜر٭٬ؙ٤أ٭ةْ٤ع嵛ⳛמ䶏 ؂זיַ׾׆כ؅牞㵅מ׌׾׆כն 㝂ׂס㖪⻉מوٞةؘؠعס⠥⯁ٛتؠסٝلٖ٭כ╒鉿׊יյتط٭ؠٌ ٜر٭٬ؤِٖؼطؔ؅㹀劍涸חٖؽُ٦׌׾׆כն Ⱏⶼך嚊䙀؅ꄼ׊גյوٞةؘؠعס✑噺׷䧯卸־׼劄׵䔔꼸؅⺇ׄ׾ت
ط٭ؠٌٜر٭כ䟨锶★䳕؅׌׾׆כն⪴ⱁךעյ䔔꼸؅⺇ׄ׾تط٭ؠٌ ٜر٭؅ز٭ّמق٭عػ٭כ׊י⻻״׾׆כ؅杅מꓨ锡镄׌׾׆כն    ˟חטׂ 36

PMBOK® GUIDE 6TH فٗآؙؑز٥أذ٦ؙمٕت٦ךꟼ♷חֶֽ׷⫘ぢה倜׋ז㹋⹡䢪遤 䪫⵸ وٚت׷ُؕػتמꫀ؂׼׍յتط٭ؠٌٜر٭מ׻׾⸬卓涸זꟼ♷ך⣣⦼ ؅䪻䳢׌׾׆כնوٚتס❿⡑עյכ׽؂ׄ䒣ⲇםتط٭ؠٌٜر٭־׼ס 둚ַ畤嚋溷佻䴈ֿ׵ג׼׌يؾنؔشعס嗱阧מ㕈טַיַ׾նُؕػتס ❿⡑עյتط٭ؠٌٜر٭מⲯ卸溷מ⦍׀־ׄ׍յوٞرؠعסٛؤ٭ٜյ ױגע篁縨׷وٞةؘؠعס雄⮿ס⛼┫מחםֿ׾澵סؤتع廠㴻篙卸מ㕈
טַיַ׾ն 37

PM LESSON VOL.2 PROJECT STAKEHOLDER MANAGEMENT A TO Z 6TH
DEC 2017, LOFTWORK SATOSHI IRITANI, PMP® SPECIAL THANKS TO NOUNPROJECT.COM 38 END

PM Lesson Vol2 Stakeholders Management AtoZ

PM Lesson Vol2 Stakeholders Management AtoZ

illy1985

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PM LESSON VOL.2 PROJECT STAKEHOLDER MANAGEMENT A TO Z 6TH

HELLO :) 2 Ⰵ靼耆4BUPTIJSJUBOJ ٗؿزٙ٦ؙ❨鿪䎃湡❨歊鴟䋐㖈⡝ ؙٔؒ؎ذ؍ـر؍ؙٖة٦ فٗآؙؑزوط٦آٍ٦ծ1.钠㹀1.1m

GOAL OF THIS LESSON 5 չأذ٦ؙمٕت٦պהְֲⴖ׶〡ַ׵ծفٗآؙؑزوط٦آٍ٦ ה׃ג遤ֲץֹչꟼ⤘䚍ךرؠ؎ٝպחאְג嗚鎢ׅ׷ չٔأؙպח佴䠬חז׶ծչٔ٦ت٦ءحفպ׾䓼⻉ׅ׷ ٙ٦ؙ׾鸐ׄגծ⿫⸇罏ず㡦ך穗꿀٥濼陎׾❛䳔׃ծ鋔ꅿ׾䎢־׷

WORKSHEET 0 - 荈䊹稱➜ 6 ֶせ⵸/JDLOBNF 耵珏1SPGFTTJPO ֹ׳ֲ♧殢罋ִ׋ְֿה5IFRVFTUJPO

KNOWLEDGE 7

–Longman stake‧hold‧er /ˈsteɪkˌhəʊldə $ -ˌhoʊldər/  noun [countable] “someone who has

–Longman Business Dictionary stake‧hold‧er /ˈsteɪkˌhəʊldə $ -ˌhoʊldər/  noun [countable] “a

ؽآطأךչ䧭卓պפך䕦갟㼎㢩涸ז䕦갟 穈籼ⰻ鿇ךչ鐰⣣պפך䕦갟㼎ⰻ涸ז䕦갟 ׉׸⟃㢩חفٗآؙؑزהו׿זչ䕦갟պ׾䭯א׌׹ֲ  ٖؕٝء٦ך⢽ؽآّٝ鐰ⴻ♧⡤䠬䠬闐 䕦갟 Impact / Be Impacted 11

չ穈籼ך橆㞮銲㔓պַ׵峤ְ⳿ׅ傀㶷ך穈籼㔳ծ噟⹡ⴓ䬐 չؽآطأպך֮׶״ֲַ׵峤ְ⳿ׅؕأةو٦آٍ٦ص٦ 暴㹀׃׋أذ٦ؙمٕت٦׾俑剅ח婍ׅ،ؐزفحز 暴㹀 Identify 12

PMBOK® GUIDE 6TH չأذ٦ؙمٕت٦ך暴㹀պخ٦ٕה䪮岀䫙磏 㼔Ꟍ㹺ךⴻ倖 ر٦ة　꧊،ٝ؛٦زה锃叨ծـٖ٦ٝأز٦ىؚٝծـٖ٦ٝٓ ؎ذ؍ؚٝ ر٦ةⴓ匿穈籼ⰻדך甧㜥ծفٗآؙؑزחֶֽ׷䕵ⶴծչⵃ㹱ꟼ ⤘պծ劍䖉ծ䡾䏝 فٗآؙؑزפך佄䴂ٖكٕ

劍䖉 Expectations 14 չهآذ؍ـպז劍䖉ծչطؖذ؍ـպז劍䖉黝ⴖז劍䖉⦼׾鏣㹀ׅ׷ &YQFDUBUJPO4FUUJOH 劍䖉ה植㹋ךٍؘحف

玎䏝 Degree 15 فٗآؙؑزח㼎ׅ׷䕦갟䏝埄⸂ך㣐ֹׁכ فٗآؙؑزח㼎ׅ׷ꟼ䗰ꟼ♷䏝ך㣐ֹׁכ أذ٦ؙمٕت٦ה׃גךꅾ銲䏝٥⮚⯓갫⡘כ

寸㹀 Decisions 16 䠐䙼寸㹀ך倯岀ծ⿫⸇罏ծ걼䏝ծأؾ٦س 䠐䙼寸㹀׾⤛ׅ1.ה׃גך遤⹛

ꟼ♷ Engage 17 铩ָծוך״ֲחꟼ♷ׅ׷ךַ ؝ىُص؛٦ءّٝوطآًٝز䞔㜠⠗麦ך䪮岀 ؿ؋ءٔذ٦ءّٝ涸إٔؗ䒷ֹ⳿ׅ

PMBOK® GUIDE 6TH չأذ٦ؙمٕت٦٥ؒٝ؜٦آًٝزךوطآًٝزպخ٦ٕ ה䪮岀䫙磏 ؝ىُص؛٦ءّٝ٥إٔؗ 姻䒭ֶ״ן殛䒭ך⠓鑧铬겗ך暴㹀הر؍أؕحءّٝ ⠓陽鹌䯴㜠デ

䨌殛 Strategies 19 鎘歗׾甧ג 1MBOOJOH ծ㹋遤׃ &YFDVUJPO ծ湊鋔 $POUSPM ׅ׷

WORK 20

WORKSHEET 1 - 穈籼㔳 28

WORKSHEET 2 - ꟼ䗰ה䕦갟ךوزٔحؙأ ꟼ䗰㣐 ꟼ䗰㼭䕦갟㼭䕦갟㣐 29 շ

WORKSHEET 3 - ؒٝ؜٦آًٝز鎘歗 No ໊લ ϦεΫ ରࡦ 30 շ

WRAP UP 31

PM LESSON VOL.2 PROJECT STAKEHOLDER MANAGEMENT A TO Z 6TH