Rob Koplowitz, Vice President & Principal Analyst at Forrester, and Eric Winquist, CEO of Jama Software, present on the value of collaboration in product development.
Measuring Business Value & Viability of Collaboration • Creating a Companywide System of Engagement • How New Tools Support New Ways of Working • Questions & Answers Eric Winquist CEO and co-founder Jama Software, Inc. Rob Koplowitz VP, Principal Analyst Forrester Research, Inc. Introductions What we’ll cover
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§ Funding is just the start § Ensure that executives are ready to participate § Disruption is the goal not an annoyance § Expect pressure on some organizational structure § Prepare then to be uncomfortable at first § But, it gets better
Adoption § Identify motivated business leaders as partners § Look for discrete business value § Build a model to measure value § Work closely with leaders to build the appropriate adoption strategy § Keep a running tally of wins, big and small
§ Leverage executive support to build adoption § Workers adopt when they see value § Let the community drive the initiative § A jam can help drive three levels of support
Opportunity • Success comes from success • Map numerous opportunities across the organization • Find high value, high viability • Align with strong business support • Your map is YOUR MAP, ours is just for reference • Start with a limited, high value opportunity • Prove value and grow from there • Once you move to enterprise roll-out, focus on adoption and depth of engagement And More Success Will Follow 15
knowledge workers writing emails, searching for information and communicating internally Source: McKinsey Global Institute, July 2012 “The social economy: Unlocking value and productivity through social technologies.”
discussions after the meeting • Reviewing and agreeing on specifications • Communicating changes so people aren’t caught off guard • Discovering work that can be reused • Maintaining alignment between teams • Making and tracking decisions faster & easier Improving daily workflows within product delivery.
discussions after the meeting • Reviewing and agreeing on specifications • Communicating changes so people aren’t caught off guard • Discovering work that can be reused • Maintaining alignment between teams • Making and tracking decisions faster & easier Ideas to improving daily workflows within product delivery.
different collaboration techniques to engage stakeholders in reviews • Evaluate social and collaboration tools you have in house and consider evaluating a product delivery solution like Jama Three ideas you could use tomorrow.