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What Banking Can Learn From Top Innovators

Avatar for Jim Marous Jim Marous
October 28, 2015
Business
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What Banking Can Learn From Top Innovators

Keynote at Efma Innovation Awards, Amsterdam 2015

Avatar for Jim Marous

Jim Marous

October 28, 2015
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Transcript

  1. What  Banking  Can  Learn  From   Top  Innovators @jimmarous

  2. What  Makes  Uber uber? @jimmarous

  3. Simple  and  Intuitive Removal  of  Pain  Points Integrated  Payments Added-­‐Value

    @jimmarous

  4. Mobile-­‐Centric @jimmarous

  5. Seamless,  Reliable,  Easy  to  Understand @jimmarous

  6. @jimmarous Airbnb: Crowdsourced Hospitality

  7. Digital-­‐First @jimmarous

  8. Unique  Experiences Social  Engagement @jimmarous

  9. Reliable Multi-­‐Channel Vast  Assortment @jimmarous

  10. Big  Data  Predictive  Analytics @jimmarous

  11. Culture  of  Innovation @jimmarous

  12. Advanced  Distribution @jimmarous

  13. The  Apple  Effect @jimmarous

  14. Attention  to  Fashion  &  Design @jimmarous

  15. Inviting  Storefronts @jimmarous

  16. Integrated  Payments @jimmarous

  17. @jimmarous Tesla:  Different  from  Design  to   Distribution

  18. Digital  Integration @jimmarous

  19. Full  Stack  Infrastructure @jimmarous

  20. Smile  to  Pay @jimmarous

  21. Uber,  the  world’s   largest  taxi  company,   owns  no

     vehicles.   @jimmarous Facebook,  the  world’s   most  popular  media   owner,  creates  no   content Airbnb,  the  world’s   largest  accommodation   provider,  owns  no  real   estate. Alibaba,  the  most   valuable  retailer,  has   no  inventory.  

  22. Battle  for  the   Customer  Interface

  23. Banking’s  Call  to  Action @jimmarous • Customer-­‐centricity • ‘Culture  of

     innovation’ • Contextual  engagement • Design  matters • Build  digital-­‐first • Partner  with  leaders • Rethink  distribution Agility  and  Flexibility