What Banking Can Learn From Top Innovators

Keynote at Efma Innovation Awards, Amsterdam 2015

Transcript

1. What  Banking  Can  Learn  From   Top  Innovators @jimmarous
2. What  Makes  Uber uber? @jimmarous
3. Simple  and  Intuitive Removal  of  Pain  Points Integrated  Payments Added-­‐Value @jimmarous
4. Mobile-­‐Centric @jimmarous
5. Seamless,  Reliable,  Easy  to  Understand @jimmarous
6. @jimmarous Airbnb: Crowdsourced Hospitality
7. Digital-­‐First @jimmarous
8. Unique  Experiences Social  Engagement @jimmarous
9. Reliable Multi-­‐Channel Vast  Assortment @jimmarous
10. Big  Data  Predictive  Analytics @jimmarous
11. Culture  of  Innovation @jimmarous
12. Advanced  Distribution @jimmarous
13. The  Apple  Effect @jimmarous
14. Attention  to  Fashion  &  Design @jimmarous
15. Inviting  Storefronts @jimmarous
16. Integrated  Payments @jimmarous
17. @jimmarous Tesla:  Different  from  Design  to   Distribution
18. Digital  Integration @jimmarous
19. Full  Stack  Infrastructure @jimmarous
20. Smile  to  Pay @jimmarous
21. Uber,  the  world’s   largest  taxi  company,   owns  no  vehicles.   @jimmarous Facebook,  the  world’s   most  popular  media   owner,  creates  no   content Airbnb,  the  world’s   largest  accommodation   provider,  owns  no  real   estate. Alibaba,  the  most   valuable  retailer,  has   no  inventory.  
22. Battle  for  the   Customer  Interface
23. Banking’s  Call  to  Action @jimmarous • Customer-­‐centricity • ‘Culture  of  innovation’ • Contextual  engagement • Design  matters • Build  digital-­‐first • Partner  with  leaders • Rethink  distribution Agility  and  Flexibility