of a job, replace rule-of-thumb • Scientifically select and then train, teach and develop the workers • Cooperate with workers to ensure work is done in accordance with the science • Management takes the burden of figuring out how to do the job Taylor: The Principles of Scientific Management
refuses to do his share, and cracks the whip to drive them into harder work for low pay. When good management goes bad… Taylor: The Principles of Scientific Management (p. 104). Kindle Edition. Paraphrased from Taylor’s words
Taylor: • use scientific method • benefit worker & org Mayo: • favor intrinsic motivation and involvement Drucker: • decentralize decision-making • trust & respect for the worker Deming: • take care of, and improve, the system (among many other things)
follow instructions on the printouts 2. Each group works on setting intent for the other group 3. Each group provides a backbrief on the goal presented to them 4. Openly discuss feedback and takeaways.
job well, waste their time, annoy them, lose or threaten their data or harm their reputation. Makers from poor working conditions and relationships, death marches, hazardous software, insufficient testing infrastructure, excessive work hours… Managers from the stress and consequences of not delivering, insufficient insight into progress, poor planning and sudden surprises. Purchasers from software that damages their reputation because it doesn't meet expectations or isn't used. Stakeholders from losing large investments and marketplace credibility because of doomed software efforts. Anzeneers protect Joshua Kerievsky, Industrial Logic, @joshuakerievsky
your team is unsafe 2. For 2 minutes, work in pairs to make a combined list 3. Then for 2 minutes, discuss with your table and surface common themes 4. Share common issues with the room. Joshua Kerievsky, Industrial Logic, @joshuakerievsky
should: • be even keeled • make time for one-on-ones • help by asking questions, not dictating answers • take an interest in employees’ lives and careers. http://www.nytimes.com/2011/03/13/business/13hire.html