Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Do it yourself – the User Testing Toolbox (WCEU...
Search
karinchristen
June 22, 2019
Design
3
930
Do it yourself – the User Testing Toolbox (WCEU 2019)
Workshop at WordCamp Europe 2019
karinchristen
June 22, 2019
Tweet
Share
More Decks by karinchristen
See All by karinchristen
REMOTE - How to manage a fully remote team
karin
0
63
The User Testing Toolbox @WP Bern
karin
1
370
The Journey from a Side Project to a WordPress Agency at WordCamp Milano
karin
0
180
The Journey from a Side Project to a WordPress Agency @ WordCamp Vancouver
karin
0
710
The Journey from a Side Project to a WordPress Agency @WordCamp Porto
karin
1
210
The Journey from a Side Project to a WordPress Agency @WordCamp Nürnberg
karin
0
220
How to run a remote business while travelling the world @ DrupalCamp Vienna
karin
1
290
How to run a WordPress Business while travelling the world @ WordCamp Europe
karin
0
1.9k
How to run a remote business while travelling the world. @ WordCamp Cologne
karin
0
250
Other Decks in Design
See All in Design
A Platform Connecting Brand Philosophy and Assets: "LY Corporation Design Hub"
lycorptech_jp
PRO
0
450
デザインから開発まで一貫したデザインシステムを構築するベストプラクティス / Best Practices for Building a Consistent Design System from Design to Development
lycorptech_jp
PRO
0
570
AI時代に、僕たちデザイナーはどう歩むか
kazuhirokimura
0
410
Memory Man v3 (WIP)
storybychad
PRO
0
2.7k
そのUIコンポーネント、これから先も使えますか?―Headless UI,Open UI,グローバルデザインシステム
sakito
2
2k
大きな変化の中で、わたしが向き合ったこと #もがく中堅デザイナー
bengo4com
1
1.3k
アプリ360onWeb使い方と裏ワザ?紹介!
ikejun360
0
320
decksh object reference
ajstarks
2
1.3k
【最新】マズロー安達の弟子実績(1期-6期の37人分)
maslow_akkun
0
3.1k
Illustrator×Firefly 生成したイラストをベースにドット絵を作ってみよう!
connecre
1
140
Portfolio 齋藤明敏 Hiroyuki Saito
crearedesign
0
120
【MIXI MEETUP!ー TECH & DESIGN DAYー】【工数98%削減】Xでモンストを話題にせよ!生成AIの活用で日本トレンド6位を獲得した企画の設計&デザイン術
mixi_design
PRO
0
160
Featured
See All Featured
How to Create Impact in a Changing Tech Landscape [PerfNow 2023]
tammyeverts
55
3k
Responsive Adventures: Dirty Tricks From The Dark Corners of Front-End
smashingmag
253
22k
GraphQLの誤解/rethinking-graphql
sonatard
73
11k
How GitHub (no longer) Works
holman
315
140k
Measuring & Analyzing Core Web Vitals
bluesmoon
9
640
Building Flexible Design Systems
yeseniaperezcruz
329
39k
Building a Scalable Design System with Sketch
lauravandoore
463
33k
Building a Modern Day E-commerce SEO Strategy
aleyda
44
7.8k
Music & Morning Musume
bryan
46
6.9k
What’s in a name? Adding method to the madness
productmarketing
PRO
24
3.7k
Stop Working from a Prison Cell
hatefulcrawdad
272
21k
Java REST API Framework Comparison - PWX 2021
mraible
34
8.9k
Transcript
TOOLBOX The User Testing Photo by John Schnobrich on Unsplash
@karinchristen — required.com/karin INTERACTION DESIGNER
AGENDA Today’s
AGENDA WHAT - is Usability WHY - we should test
on users WHERE - inhouse, remote or on the go HOW - tips & tricks EXERCISE - just give it a try
WHAT Usability
None
None
None
WHY Testing
WHY SHOW usability flaws GAIN TRUST as an expert TEST
the concept, idea
FLAWS Show usability Photo by Matthew T Rader on Unsplash
EXPERT Gain trust as an Photo by Headway on Unsplash
CONCEPT Validate your idea Photo by José Alejandro Cuffia on
Unsplash
WHEN?
“User testing should be happening at every point in the
process as an integral part of an iterative design process.” “ — Christopher Murphy
WHERE User Testing
COFFEE SHOPS Test with random people at Photo by Jason
Briscoe on Unsplash
HALLWAY Testing
HOME/WORK Test in a familiar environment Photo by Headway on
Unsplash
REMOTE Testing
REALITY Test with context Photo by Charles on Unsplash
ON SITE Testing
HOW Testing
PREPARATION is key
PROTOTYPE Fidelity of the Photo by Caspar Camille Rubin on
Unsplash
Effort Prototype Fidelity QUALITATIVE RESEARCH Hallway Testing Remote User Test
- moderated - unmoderated In-House User Test Expert Review Usability Lab A/B Testing Google Analytics QUANTITATIVE RESEARCH low fidelity high fidelity
“A user interface is like a joke. If you have
to explain it, it’s not that good.” “ — startupvitamins.com
PLANNING 1. Recruit Participants (3-5 TU) 2. Come up with
an hypothesis 3. Compose a test script 4. Have a test report at hand 5. Organise someone to observe
SETUP The
IN-HOUSE
Moderator Test Area Observation Area Documentation 1 Participant Observation (Client)
Documentation 2 & Care taker
REMOTE
Documentation Moderation Participant- Screenshare Test Area Observation Area Observation
Observation & Documentation Moderation Participant Participant Screen-Share
TOOLBOX The
“It’s far better to run some usability testing using what
you have at hand than to run no usability testing at all.” “
PROJECT EXAMPLE magazin.swisscom.ch
CONCEPT TEST validate your idea 1. Identify an Hypothesis 2.
Prototype the Concept / Idea 3. Do informal User Tests 4. Refine the Concept
magazin.swisscom.ch
THE CONCEPT Validating
None
GOAL The
“Find out if the user understands the share function” “
HYPOTHESIS the
“the share link will be understood” “
“Most users on mobile will use the built-in share function
of the browser” “
None
PROTOYPES Create
None
TEST SCRIPT Write a
None
None
TEST REPORT Prepare a
None
HALLWAY Do the test
None
RECORDING The
https://www.youtube.com/watch?v=7EaVCJENNNU
VIDEO CALLS
zoom.us
EXERCISE Just give it a try
https://2019.europe.wordcamp.org/schedule/
EXERCISE 1. Come up with an hypothesis 2. Planning a
test (test script) 3. Planning the observation (test report) required.com/wceu
“The earlier you identify problems, the less expensive they are
to fix.” “
Thank you for participating!
WE ARE HIRING Are you required? youare.required.com