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Do it yourself – the User Testing Toolbox (WCEU 2019)

Do it yourself – the User Testing Toolbox (WCEU 2019)

Workshop at WordCamp Europe 2019


June 22, 2019

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  1. AGENDA WHAT - is Usability WHY - we should test

    on users WHERE - inhouse, remote or on the go HOW - tips & tricks EXERCISE - just give it a try
  2. “User testing should be happening at every point in the

    process as an integral part of an iterative design process.” “ — Christopher Murphy
  3. Effort Prototype Fidelity QUALITATIVE RESEARCH Hallway Testing Remote User Test

 - moderated - unmoderated
 In-House User Test Expert Review Usability Lab A/B Testing Google Analytics QUANTITATIVE RESEARCH low fidelity high fidelity
  4. “A user interface is like a joke.
 If you have

    to explain it, it’s not that good.” “ — startupvitamins.com
  5. PLANNING 1. Recruit Participants (3-5 TU) 2. Come up with

    an hypothesis 3. Compose a test script 4. Have a test report at hand 5. Organise someone to observe
  6. “It’s far better to run some usability testing using what

    you have at hand than to run no usability testing at all.” “
  7. CONCEPT TEST validate your idea 1. Identify an Hypothesis 2.

    Prototype the Concept / Idea 3. Do informal User Tests 4. Refine the Concept
  8. EXERCISE 1. Come up with an hypothesis 2. Planning a

    test (test script) 3. Planning the observation (test report) required.com/wceu