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Creating Competitive Advantage with Multi-Channel

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October 14, 2011
Technology
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90

Creating Competitive Advantage with Multi-Channel

Clayton Reed, SVP Global Sales and Marketing
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Voxeo

October 14, 2011
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Transcript

  1. Creating Competitive Advantage with Voxeo Unified Customer Experience Clayton Reed,

    Voxeo SVP Global Sales and Marketing

  2. Why Unify Your Customer Experience? Source:  Source  Morgan  Stanley  

     

  3. Why Unify Your Customer Experience? Source:  Source  Morgan  Stanley  

     

  4. Why Unify Your Customer Experience? Source:  socialnomics.net  

  5. Why Unify Your Customer Experience? Source:  socialnomics.net  

  6. Why Unify Your Customer Experience?

  7. Why Unify Your Customer Experience?

  8. Voice... and Beyond

  9. Voice… and Beyond

  10. None

  11. Deliver a Consistent User Interface

  12. Unify the Customer Experience

  13. Cross-Channel Analytics

  14. Leverage Your Investment

  15. Reduced Customer Care Costs

  16. None
  17. None
  18. None

  19. Getting Started

  20. None