礼節から育てるチームの健康と信頼性 / Improve team health and reliability starting with civility

8fea11f3454c94cb5a5599ff03021471?s=47 SHIOYA, Hiromu
February 13, 2020

礼節から育てるチームの健康と信頼性 / Improve team health and reliability starting with civility

2020-02-13 Developers Summit 2020 13-C-6

see also : https://dev.classmethod.jp/etc/devsumi-2020-13-6-c-kwappa/

8fea11f3454c94cb5a5599ff03021471?s=128

SHIOYA, Hiromu

February 13, 2020
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  1. 3.

    ࣗݾ঺հ SHIOYA, Hiromu @kwappa ٕज़ॻయ8 2/29(౔) Day1 ͘ 32 ʮՏಐॻ๪

    ʯ https://techbookfest.org/event/tbf08/circle/5644415641059328
  2. 12.

    νʔϜͱ͸ͳʹ͔ ࣙॻతͳҙຯ ૬ޓґଘੑ͕࠷খݶͱ͍͏ಛ௃͕͋Γɺ૊৫·ͨ͸؅ཧ ্ͷ֊૚ؔ܎ʹج͍͍ͮͯ·͢ɻϫʔΫάϧʔϓͷϝϯ όʔ͸ɺ৘ใަ׵ͷͨΊʹఆظతʹू·Δ৔߹͕͋Γ· ͢ɻ •νʔϜ ϝϯόʔ͸૬ޓʹڧ͘ґଘ͠ͳ͕ΒɺಛఆͷϓϩδΣΫ τΛ਱ߦ͢ΔͨΊʹɺ࡞ۀ಺༰Λܭը͠ɺ໰୊Λղܾ ͠ɺҙࢥܾఆΛԼ͠ɺਐḿঢ়گΛ֬ೝ͠·͢ɻνʔϜͷ

    ϝϯόʔ͸ɺ࡞ۀΛߦ͏ͨΊʹޓ͍Λඞཁͱ͠·͢ɻ •άϧʔϓ https://rework.withgoogle.com/jp/guides/understanding-team-effectiveness/steps/define-team/ ͋Δ໨తͷͨΊʹڠྗͯ͠ߦಈ͢Δάϧʔϓɻ૊ɻ εϙʔπ΍ڞಉ࡞ۀʹ͍͍ͭͯΘΕΔɻ ʮνʔϜΛ૊Ήʯʮ໺ٿνʔϜʯ 1.஥ؒɻूஂɻʮάϧʔϓཱྀߦʯ 2.ڞ௨ͷੑ࣭Ͱ෼ྨͨ͠ɺਓ΍෺ͷҰஂɻ܈ɻ 3.ಉܥྻʹଐ͢Δ૊৫ɻʮاۀάϧʔϓʯ •νʔϜ •ϫʔΫάϧʔϓ Googleͷఆٛ
  3. 18.

    ͳͥνʔϜͰಇ͘ͷ͔ ϓϩηε஌ࣝεϖΫτϧ •ϧʔνϯͷۀ຿ •΍Γ͔ͨ : Θ͔ͬͯΔ •ෆ࣮֬ੑ : ΄ͱΜͲͳ͍ •ෳࡶͳۀ຿

    •΍Γ͔ͨ : Θ͔͍ͬͯͨΓ ɹɹɹ ɹ ͍ͳ͔ͬͨΓ •ෆ࣮֬ੑ : සൟʹ͋Δ •Πϊϕʔγϣϯͷۀ຿ •΍Γ͔ͨ : Θ͔͍ͬͯͳ͍ •ෆ࣮֬ੑ : ΄΅͢΂ͯ
  4. 22.

    ͳͥνʔϜͰಇ͘ͷ͔ ੒ՌΛग़͢νʔϜͷߦಈ •ϧʔνϯͷۀ຿ •΍Γํ͸Θ͔͍ͬͯΔ ɹˠ ܧଓతͳվળ •ෳࡶͳۀ຿ •ෆ࣮֬ੑͱͷઓ͍ ɹˠ ઐ໳ੑΛ݁ूͨ͠໰୊ղܾ

    •Πϊϕʔγϣϯͷۀ຿ •Ͳ͏΍Ε͹ΰʔϧʹ౸ୡͰ͖Δ͔ Θ͔͍ͬͯͳ͍ ɹˠ ԾઆݕূʹΑΔֶशϧʔϓ ͻͱΓͷֶͼΛνʔϜͷֶͼʹ
  5. 28.

    ৺ཧత҆શੑͱ͸ͳʹ͔ ϓϩδΣΫτɾΞϦετςϨε https://rework.withgoogle.com/jp/guides/understanding-team-effectiveness/ •νʔϜ͕ͲͷΑ͏ʹڠྗ͍ͯ͠Δ͔ •৺ཧత҆શੑ •૬ޓ৴པ •ߏ଄ͱ໌֬͞ •࢓ࣄͷҙຯ •ΠϯύΫτ •୭͕νʔϜͷϝϯόʔͰ͋Δ͔

    •νʔϜϝϯόʔͷಇ͖৔ॴ •߹ҙʹجͮ͘ҙࢥܾఆ •νʔϜϝϯόʔ͕֎ަతͰ͋Δ͜ͱ •νʔϜϝϯόʔݸਓͷύϑΥʔϚϯε •νʔϜͷن໛ɺ࢓ࣄྔ •ઌ೚ॱҐɺࡏ৬ظؒ •GoogleʹΑΔ࿑ಇੜ࢈ੑ޲্ܭը (2012) •ޮՌతͳνʔϜʹ࠷΋ॏཁͳҼࢠ͸ʮ৺ཧత҆શੑʯͰ͋Δɺͱใࠂ
  6. 42.

    •H : Humility : ݠڏ •R : Respect : ଚܟ

    •T : Trust : ৴པ HRTͷݪଇ ৺ཧత҆શੑͷ౔୆ʹͳΔ΋ͷ https://www.oreilly.co.jp/books/9784873116303/
  7. 43.

    •H : Humility : ݠڏ •R : Respect : ଚܟ

    •T : Trust : ৴པ HRTͷݪଇ ৺ཧత҆શੑͷ౔୆ʹͳΔ΋ͷ https://www.oreilly.co.jp/books/9784873116303/
  8. 44.

    •H : Humility : ݠڏ •R : Respect : ଚܟ

    •T : Trust : ৴པ •νʔϜͷ৺ཧత҆શੑͷৢ੒ʹෆՄܽͳ΋ͷ ʮ͋ΒΏΔਓؒؔ܎ͷিಥ͸ɺ ɹݠڏɾଚܟɾ৴པͷܽ೗ʹΑΔ΋ͷͩɻʯ HRTͷݪଇ ৺ཧత҆શੑͷ౔୆ʹͳΔ΋ͷ https://www.oreilly.co.jp/books/9784873116303/
  9. 51.

    ৺ཧత҆શੑͷ౔୆ʹͳΔ΋ͷ ྱઅͱ͸ͳʹ͔ / ແྱͱ͸ͳʹ͔ •ʮແྱʯ (incivility) ͱ͸ •߈ܸతͳݴಈΛ͢Δ •ࣗ෼্͕Ͱ͋Δͱތࣔ͢Δ •ऑ఺΍ࣦഊΛ͋͛ͭΒ͏

    •ཱ৔Λഎܠʹͯ͠઀͢Δ •νʔϜ / ࢓ࣄʹແؔ৺Ͱ͋Δ ɹɹ…ͳͲͳͲ •ʮྱઅʯ (civility) ͱ͸ •ʮແྱʯͳݴಈΛ͠ͳ͍
  10. 52.

    ৺ཧత҆શੑͷ౔୆ʹͳΔ΋ͷ ྱઅͱ͸ͳʹ͔ / ແྱͱ͸ͳʹ͔ •ʮແྱʯ (incivility) ͱ͸ •߈ܸతͳݴಈΛ͢Δ •ࣗ෼্͕Ͱ͋Δͱތࣔ͢Δ •ऑ఺΍ࣦഊΛ͋͛ͭΒ͏

    •ཱ৔Λഎܠʹͯ͠઀͢Δ •νʔϜ / ࢓ࣄʹແؔ৺Ͱ͋Δ ɹɹ…ͳͲͳͲ •ʮྱઅʯ (civility) ͱ͸ •ʮແྱʯͳݴಈΛ͠ͳ͍ ·ΘΓʹܟҙΛ ΋ͬͯ઀͢Δ