礼節から育てるチームの健康と信頼性 / Improve team health and reliability starting with civility

2020-02-13 Developers Summit 2020 13-C-6

see also : https://dev.classmethod.jp/etc/devsumi-2020-13-6-c-kwappa/

Transcript

1. ྱઅ͔ΒҭͯΔ
   νʔϜͷ݈߁ͱ৴པੑ
   Developers Summit 2020 13-C-6
   SHIOYA, Hiromu (@kwappa)
   

   View Slide

2. ͜Μʹ
   ͪ͸ʂ
   

   View Slide

3. ࣗݾ঺հ
   SHIOYA, Hiromu
   @kwappa ٕज़ॻయ8 2/29(౔) Day1 ͘ 32
   ʮՏಐॻ๪ ʯ
   https://techbookfest.org/event/tbf08/circle/5644415641059328
   

   View Slide

4. ࣗݾ঺հ
   SHIOYA, Hiromu
   Team Reliability Engineer
   Manager / Scrum Master of Ops Team
   @kwappa
   

   View Slide

5. ࣗݾ঺հ
   SHIOYA, Hiromu
   Team Reliability Engineer
   Manager / Scrum Master of Ops Team
   @kwappa
   

   View Slide

6. ྱઅ͔ΒҭͯΔ
   νʔϜͷ݈߁ͱ৴པੑ
   ࠓ೔͓఻͍͑ͨ͜͠ͱ
   

   View Slide

7. ྱઅ͔ΒҭͯΔ
   νʔϜͷ݈߁ͱ৴པੑ
   ࠓ೔͓఻͍͑ͨ͜͠ͱ
   

   View Slide

8. ྱઅ͔ΒҭͯΔ
   νʔϜͷ݈߁ͱ৴པੑ
   ࠓ೔͓఻͍͑ͨ͜͠ͱ
   

   View Slide

9. ྱઅ͔ΒҭͯΔ
   νʔϜͷ݈߁ͱ৴པੑ
   ࠓ೔͓఻͍͑ͨ͜͠ͱ
   

   View Slide

10. 1BSUνʔϜ
    νʔϜ
    ݈߁ͱ৴པੑ
    ྱઅ
    

    View Slide

11. νʔϜͱ͸ͳʹ͔
    ࣙॻతͳҙຯ
    •άϧʔϓ
    ͋Δ໨తͷͨΊʹڠྗͯ͠ߦಈ͢Δάϧʔϓɻ૊ɻ
    εϙʔπ΍ڞಉ࡞ۀʹ͍͍ͭͯΘΕΔɻ
    ʮνʔϜΛ૊Ήʯʮ໺ٿνʔϜʯ
    1.஥ؒɻूஂɻʮάϧʔϓཱྀߦʯ
    2.ڞ௨ͷੑ࣭Ͱ෼ྨͨ͠ɺਓ΍෺ͷҰஂɻ܈ɻ
    3.ಉܥྻʹଐ͢Δ૊৫ɻʮاۀάϧʔϓʯ
    •νʔϜ
    https://dictionary.goo.ne.jp/word/%E3%83%81%E3%83%BC%E3%83%A0/
    

    View Slide

12. νʔϜͱ͸ͳʹ͔
    ࣙॻతͳҙຯ
    ૬ޓґଘੑ͕࠷খݶͱ͍͏ಛ௃͕͋Γɺ૊৫·ͨ͸؅ཧ
    ্ͷ֊૚ؔ܎ʹج͍͍ͮͯ·͢ɻϫʔΫάϧʔϓͷϝϯ
    όʔ͸ɺ৘ใަ׵ͷͨΊʹఆظతʹू·Δ৔߹͕͋Γ·
    ͢ɻ
    •νʔϜ
    ϝϯόʔ͸૬ޓʹڧ͘ґଘ͠ͳ͕ΒɺಛఆͷϓϩδΣΫ
    τΛ਱ߦ͢ΔͨΊʹɺ࡞ۀ಺༰Λܭը͠ɺ໰୊Λղܾ
    ͠ɺҙࢥܾఆΛԼ͠ɺਐḿঢ়گΛ֬ೝ͠·͢ɻνʔϜͷ
    ϝϯόʔ͸ɺ࡞ۀΛߦ͏ͨΊʹޓ͍Λඞཁͱ͠·͢ɻ
    •άϧʔϓ
    https://rework.withgoogle.com/jp/guides/understanding-team-effectiveness/steps/define-team/
    ͋Δ໨తͷͨΊʹڠྗͯ͠ߦಈ͢Δάϧʔϓɻ૊ɻ
    εϙʔπ΍ڞಉ࡞ۀʹ͍͍ͭͯΘΕΔɻ
    ʮνʔϜΛ૊Ήʯʮ໺ٿνʔϜʯ
    1.஥ؒɻूஂɻʮάϧʔϓཱྀߦʯ
    2.ڞ௨ͷੑ࣭Ͱ෼ྨͨ͠ɺਓ΍෺ͷҰஂɻ܈ɻ
    3.ಉܥྻʹଐ͢Δ૊৫ɻʮاۀάϧʔϓʯ
    •νʔϜ
    •ϫʔΫάϧʔϓ
    Googleͷఆٛ
    

    View Slide

13. νʔϜͱ͸ͳʹ͔
    άϧʔϓͱνʔϜͷҧ͍
    •ڞ௨ͷ໨త͕͋Δ
    •ڠྗͯ͠ߦಈ͢Δ
    •૬ޓʹґଘ͍ͯ͠Δ
    

    View Slide

14. ͳͥνʔϜͰಇ͘ͷ͔
    ͻͱΓͰͰ͖Δ͜ͱ͸
    ݶΒΕ͍ͯΔ͔Β
    

    View Slide

15. ͳͥνʔϜͰಇ͘ͷ͔
    ϓϩηε஌ࣝεϖΫτϧ
    

    View Slide

16. ͳͥνʔϜͰಇ͘ͷ͔
    ϓϩηε஌ࣝεϖΫτϧ
    •ϧʔνϯͷۀ຿
    •΍Γ͔ͨ : Θ͔ͬͯΔ
    •ෆ࣮֬ੑ : ΄ͱΜͲͳ͍
    

    View Slide

17. ͳͥνʔϜͰಇ͘ͷ͔
    ϓϩηε஌ࣝεϖΫτϧ
    •ϧʔνϯͷۀ຿
    •΍Γ͔ͨ : Θ͔ͬͯΔ
    •ෆ࣮֬ੑ : ΄ͱΜͲͳ͍
    •ෳࡶͳۀ຿
    •΍Γ͔ͨ : Θ͔͍ͬͯͨΓ
    ɹɹɹ ɹ ͍ͳ͔ͬͨΓ
    •ෆ࣮֬ੑ : සൟʹ͋Δ
    

    View Slide

18. ͳͥνʔϜͰಇ͘ͷ͔
    ϓϩηε஌ࣝεϖΫτϧ
    •ϧʔνϯͷۀ຿
    •΍Γ͔ͨ : Θ͔ͬͯΔ
    •ෆ࣮֬ੑ : ΄ͱΜͲͳ͍
    •ෳࡶͳۀ຿
    •΍Γ͔ͨ : Θ͔͍ͬͯͨΓ
    ɹɹɹ ɹ ͍ͳ͔ͬͨΓ
    •ෆ࣮֬ੑ : සൟʹ͋Δ
    •Πϊϕʔγϣϯͷۀ຿
    •΍Γ͔ͨ : Θ͔͍ͬͯͳ͍
    •ෆ࣮֬ੑ : ΄΅͢΂ͯ
    

    View Slide

19. ͳͥνʔϜͰಇ͘ͷ͔
    ੒ՌΛग़͢νʔϜͷߦಈ
    •ϧʔνϯͷۀ຿
    •΍Γํ͸Θ͔͍ͬͯΔ
    ɹˠ ܧଓతͳվળ
    

    View Slide

20. ͳͥνʔϜͰಇ͘ͷ͔
    ੒ՌΛग़͢νʔϜͷߦಈ
    •ϧʔνϯͷۀ຿
    •΍Γํ͸Θ͔͍ͬͯΔ
    ɹˠ ܧଓతͳվળ
    •ෳࡶͳۀ຿
    •ෆ࣮֬ੑͱͷઓ͍
    ɹˠ ઐ໳ੑΛ݁ूͨ͠໰୊ղܾ
    

    View Slide

21. ͳͥνʔϜͰಇ͘ͷ͔
    ੒ՌΛग़͢νʔϜͷߦಈ
    •ϧʔνϯͷۀ຿
    •΍Γํ͸Θ͔͍ͬͯΔ
    ɹˠ ܧଓతͳվળ
    •ෳࡶͳۀ຿
    •ෆ࣮֬ੑͱͷઓ͍
    ɹˠ ઐ໳ੑΛ݁ूͨ͠໰୊ղܾ
    •Πϊϕʔγϣϯͷۀ຿
    •Ͳ͏΍Ε͹ΰʔϧʹ౸ୡͰ͖Δ͔
    Θ͔͍ͬͯͳ͍
    ɹˠ ԾઆݕূʹΑΔֶशϧʔϓ
    

    View Slide

22. ͳͥνʔϜͰಇ͘ͷ͔
    ੒ՌΛग़͢νʔϜͷߦಈ
    •ϧʔνϯͷۀ຿
    •΍Γํ͸Θ͔͍ͬͯΔ
    ɹˠ ܧଓతͳվળ
    •ෳࡶͳۀ຿
    •ෆ࣮֬ੑͱͷઓ͍
    ɹˠ ઐ໳ੑΛ݁ूͨ͠໰୊ղܾ
    •Πϊϕʔγϣϯͷۀ຿
    •Ͳ͏΍Ε͹ΰʔϧʹ౸ୡͰ͖Δ͔
    Θ͔͍ͬͯͳ͍
    ɹˠ ԾઆݕূʹΑΔֶशϧʔϓ
    ͻͱΓͷֶͼΛνʔϜͷֶͼʹ
    

    View Slide

23. 1BSU݈߁ͱ৴པੑ
    νʔϜ
    ݈߁ͱ৴པੑ
    ྱઅ
    

    View Slide

24. ݈߁Ͱ৴པੑͷߴ͍νʔϜ
    ෮श : ੒ՌΛग़͢νʔϜͷߦಈ
    •ܧଓతͳվળ
    •ઐ໳ੑΛ݁ूͨ͠໰୊ղܾ
    •ԾઆݕূʹΑΔֶशϧʔϓ
    ͻͱΓͷֶͼΛνʔϜͷֶͼʹ
    

    View Slide

25. ݈߁Ͱ৴པੑͷߴ͍νʔϜ
    ෮श : ੒ՌΛग़͢νʔϜͷߦಈ
    •ܧଓతͳվળ
    •ઐ໳ੑΛ݁ूͨ͠໰୊ղܾ
    •ԾઆݕূʹΑΔֶशϧʔϓ
    ʮݐઃతͳিಥʯ
    ͕ෆՄܽ
    ͻͱΓͷֶͼΛνʔϜͷֶͼʹ
    

    View Slide

26. ݈߁Ͱ৴པੑͷߴ͍νʔϜ
    νʔϜͷʮ݈߁ʯͱʮ৴པੑʯͱ͸
    •৴པੑͷߴ͍νʔϜ
    •ϓϩηε஌ࣝʹԠͨ͡੒ՌΛग़ͨ͢ΊͷߦಈΛࣗ཯తʹܧଓͰ͖Δ
    •ϧʔνϯͷۀ຿ˠܧଓతͳվળ
    •ෳࡶͳۀ຿ˠઐ໳ੑΛ݁ूͨ͠໰୊ղܾ
    •Πϊϕʔγϣϯͷۀ຿ˠԾઃݕূʹΑΔֶशϧʔϓ
    •݈߁ͳνʔϜ
    •ʮݐઃతͳিಥʯΛਓؒؔ܎ͷϦεΫͳ͠ʹߦ͑Δ
    •ͻͱΓͷֶͼΛνʔϜͷֶͼʹ͢ΔͨΊʹෆՄܽ
    

    View Slide

27. ݈߁Ͱ৴པੑͷߴ͍νʔϜ
    ݐઃతͳিಥʹෆՄܽͳ΋ͷ
    ৺ཧత҆શੑ
    

    View Slide

28. ৺ཧత҆શੑͱ͸ͳʹ͔
    ϓϩδΣΫτɾΞϦετςϨε
    https://rework.withgoogle.com/jp/guides/understanding-team-effectiveness/
    •νʔϜ͕ͲͷΑ͏ʹڠྗ͍ͯ͠Δ͔
    •৺ཧత҆શੑ
    •૬ޓ৴པ
    •ߏ଄ͱ໌֬͞
    •࢓ࣄͷҙຯ
    •ΠϯύΫτ
    •୭͕νʔϜͷϝϯόʔͰ͋Δ͔
    •νʔϜϝϯόʔͷಇ͖৔ॴ
    •߹ҙʹجͮ͘ҙࢥܾఆ
    •νʔϜϝϯόʔ͕֎ަతͰ͋Δ͜ͱ
    •νʔϜϝϯόʔݸਓͷύϑΥʔϚϯε
    •νʔϜͷن໛ɺ࢓ࣄྔ
    •ઌ೚ॱҐɺࡏ৬ظؒ
    •GoogleʹΑΔ࿑ಇੜ࢈ੑ޲্ܭը (2012)
    •ޮՌతͳνʔϜʹ࠷΋ॏཁͳҼࢠ͸ʮ৺ཧత҆શੑʯͰ͋Δɺͱใࠂ
    

    View Slide

29. •ຊདྷͷఆٛ
    ରਓؔ܎ʹ͓͍ͯϦεΫͷ͋ΔߦಈΛͯ͠΋
    ͜ͷνʔϜͰ͸҆શͰ͋Δͱ͍͏ɺνʔϜ
    ϝϯόʔʹΑͬͯڞ༗͞Εͨߟ͑
    ຊདྷͷ / ͬ͘͟Γͨ͠ఆٛ
    http://www.eijipress.co.jp/book/book.php?epcode=2182
    ৺ཧత҆શੑͱ͸ͳʹ͔
    

    View Slide

30. •ຊདྷͷఆٛ
    ରਓؔ܎ʹ͓͍ͯϦεΫͷ͋ΔߦಈΛͯ͠΋
    ͜ͷνʔϜͰ͸҆શͰ͋Δͱ͍͏ɺνʔϜ
    ϝϯόʔʹΑͬͯڞ༗͞Εͨߟ͑
    ຊདྷͷ / ͬ͘͟Γͨ͠ఆٛ
    http://www.eijipress.co.jp/book/book.php?epcode=2182
    ৺ཧత҆શੑͱ͸ͳʹ͔
    •ͬ͘͟Γݴ͏ͱ
    ΧδϡΞϧʹ΍͹͍͜ͱΛݴ͑Δงғؾ
    

    View Slide

31. ΧδϡΞϧʹ΍͹͍͜ͱΛݴ͑Δงғؾ
    ৺ཧత҆શੑͱ͸ͳʹ͔
    •ΧδϡΞϧʹ
    ɹˠରਓؔ܎ʹϦεΫ͕ͳ͍ঢ়ଶ
    •ωΨςΟϒͳ൓ԠΛ͞ΕΔ
    •ωΨςΟϒͳධՁΛ͞ΕΔ
    •ݸਓతʹ߈ܸ͞ΕΔ
    ɹɹ…ͳͲͷڪΕͳ͠ʹ
    

    View Slide

32. ΧδϡΞϧʹ΍͹͍͜ͱΛݴ͑Δงғؾ
    ৺ཧత҆શੑͱ͸ͳʹ͔
    •ΧδϡΞϧʹ
    ɹˠରਓؔ܎ʹϦεΫ͕ͳ͍ঢ়ଶ
    •ωΨςΟϒͳ൓ԠΛ͞ΕΔ
    •ωΨςΟϒͳධՁΛ͞ΕΔ
    •ݸਓతʹ߈ܸ͞ΕΔ
    ɹɹ…ͳͲͷڪΕͳ͠ʹ
    •΍͹͍͜ͱΛ
    ɹˠෆ࣮֬ͳ͜ͱɺෆ҆ͳ͜ͱ
    •ࣦഊͷՄೳੑ
    •ະݕূͷΞΠσΞ
    •୭͔Λ൱ఆ͢Δݟղ
    ɹɹ…ͳͲΛ
    

    View Slide

33. ΧδϡΞϧʹ΍͹͍͜ͱΛݴ͑Δงғؾ
    ৺ཧత҆શੑͱ͸ͳʹ͔
    •ΧδϡΞϧʹ
    ɹˠରਓؔ܎ʹϦεΫ͕ͳ͍ঢ়ଶ
    •ωΨςΟϒͳ൓ԠΛ͞ΕΔ
    •ωΨςΟϒͳධՁΛ͞ΕΔ
    •ݸਓతʹ߈ܸ͞ΕΔ
    ɹɹ…ͳͲͷڪΕͳ͠ʹ
    •΍͹͍͜ͱΛ
    ɹˠෆ࣮֬ͳ͜ͱɺෆ҆ͳ͜ͱ
    •ࣦഊͷՄೳੑ
    •ະݕূͷΞΠσΞ
    •୭͔Λ൱ఆ͢Δݟղ
    ɹɹ…ͳͲΛ
    ݴ͑Δงғؾ
    

    View Slide

34. ΧδϡΞϧʹ΍͹͍͜ͱΛݴ͑Δงғؾ
    ৺ཧత҆શੑͱ͸ͳʹ͔
    •ΧδϡΞϧʹ
    ɹˠରਓؔ܎ʹϦεΫ͕ͳ͍ঢ়ଶ
    •ωΨςΟϒͳ൓ԠΛ͞ΕΔ
    •ωΨςΟϒͳධՁΛ͞ΕΔ
    •ݸਓతʹ߈ܸ͞ΕΔ
    ɹɹ…ͳͲͷڪΕͳ͠ʹ
    •΍͹͍͜ͱΛ
    ɹˠෆ࣮֬ͳ͜ͱɺෆ҆ͳ͜ͱ
    •ࣦഊͷՄೳੑ
    •ະݕূͷΞΠσΞ
    •୭͔Λ൱ఆ͢Δݟղ
    ɹɹ…ͳͲΛ
    ݴ͑Δงғؾ
    ݐઃతͳ
    

    View Slide

35. ৺ཧత҆શੑͱ͸ͳʹ͔
    ݐઃతͳিಥΛՄೳʹ͢Δ΋ͷ
    •੒ՌΛग़͢νʔϜͷश׳
    •ܧଓతͳվળ
    •ઐ໳ੑΛ݁ूͨ͠໰୊ղܾ
    •ԾઆݕূʹΑΔֶशϧʔϓ
    

    View Slide

36. ৺ཧత҆શੑͱ͸ͳʹ͔
    ݐઃతͳিಥΛՄೳʹ͢Δ΋ͷ
    •੒ՌΛग़͢νʔϜͷश׳
    •ܧଓతͳվળ
    •ઐ໳ੑΛ݁ूͨ͠໰୊ղܾ
    •ԾઆݕূʹΑΔֶशϧʔϓ
    •ΧδϡΞϧʹ΍͹͍͜ͱΛ
    •ରਓؔ܎ʹϦεΫ͕ͳ͍ঢ়ଶͰ
    •ෆ࣮֬ͳ͜ͱɺෆ҆ͳ͜ͱΛ
    •ݴ͑Δงғؾ
    

    View Slide

37. ৺ཧత҆શੑͱ͸ͳʹ͔
    ݐઃతͳিಥΛՄೳʹ͢Δ΋ͷ
    •੒ՌΛग़͢νʔϜͷश׳
    •ܧଓతͳվળ
    •ઐ໳ੑΛ݁ूͨ͠໰୊ղܾ
    •ԾઆݕূʹΑΔֶशϧʔϓ
    •ΧδϡΞϧʹ΍͹͍͜ͱΛ
    •ରਓؔ܎ʹϦεΫ͕ͳ͍ঢ়ଶͰ
    •ෆ࣮֬ͳ͜ͱɺෆ҆ͳ͜ͱΛ
    •ݴ͑Δงғؾ
    ݐઃతͳিಥ͸
    ৺ཧత҆શੑ͕͋Ε͹ͦ͜
    

    View Slide

38. ৺ཧత҆શੑͱ͸ͳʹ͔
    ৺ཧత҆શੑʹ͍ͭͯΑ͋͘Δޡղ
    •ͳ͔Α͠ = ৺ཧతʹ҆શ
    •ٳ೔ͷόʔϕΩϡʔ
    •ҿΈϡχέʔγϣϯ
    •዁౓
    
    

    View Slide

39. ৺ཧత҆શੑͱ͸ͳʹ͔
    ৺ཧత҆શੑʹ͍ͭͯΑ͋͘Δޡղ
    •ͳ͔Α͠ = ৺ཧతʹ҆શ
    •ٳ೔ͷόʔϕΩϡʔ
    •ҿΈϡχέʔγϣϯ
    •዁౓
    •ਖ਼͚͠Ε͹ԿΛݴͬͯ΋͍͍
    •ϞώΧϯͷख佁
    •ίʔυϨϏϡʔ͸ਓ֨൱ఆͰ͸ͳ͍
    
    

    View Slide

40. ৺ཧత҆શੑͱ͸ͳʹ͔
    ໨ࢦ͢ͷ͸ϥʔχϯάκʔϯ
    
    

    View Slide

41. 1BSUྱઅ
    νʔϜ
    ݈߁ͱ৴པੑ
    ྱઅ
    

    View Slide

42. •H : Humility : ݠڏ
    •R : Respect : ଚܟ
    •T : Trust : ৴པ
    HRTͷݪଇ
    ৺ཧత҆શੑͷ౔୆ʹͳΔ΋ͷ
    https://www.oreilly.co.jp/books/9784873116303/
    

    View Slide

43. •H : Humility : ݠڏ
    •R : Respect : ଚܟ
    •T : Trust : ৴པ
    HRTͷݪଇ
    ৺ཧత҆શੑͷ౔୆ʹͳΔ΋ͷ
    https://www.oreilly.co.jp/books/9784873116303/
    
    

    View Slide

44. •H : Humility : ݠڏ
    •R : Respect : ଚܟ
    •T : Trust : ৴པ
    •νʔϜͷ৺ཧత҆શੑͷৢ੒ʹෆՄܽͳ΋ͷ
    ʮ͋ΒΏΔਓؒؔ܎ͷিಥ͸ɺ
    ɹݠڏɾଚܟɾ৴པͷܽ೗ʹΑΔ΋ͷͩɻʯ
    HRTͷݪଇ
    ৺ཧత҆શੑͷ౔୆ʹͳΔ΋ͷ
    https://www.oreilly.co.jp/books/9784873116303/
    
    

    View Slide

45. ৺ཧత҆શੑͷ౔୆ʹͳΔ΋ͷ
    ྱઅ (civility)
    •Think CIVILITY
    ɹʮྱّਖ਼͠͞ʯͦ͜࠷ڧͷੜଘઓུͰ͋Δ
    https://str.toyokeizai.net/books/9784492046494/
    

    View Slide

46. ৺ཧత҆શੑͷ౔୆ʹͳΔ΋ͷ
    ྱઅ (civility)
    •Think CIVILITY
    ɹʮྱّਖ਼͠͞ʯͦ͜࠷ڧͷੜଘઓུͰ͋Δ
    •ʮྱઅʯ(civility) ͷॏཁ͞Λઆ͘ຊ
    https://str.toyokeizai.net/books/9784492046494/
    

    View Slide

47. ৺ཧత҆શੑͷ౔୆ʹͳΔ΋ͷ
    ྱઅ (civility)
    •Think CIVILITY
    ɹʮྱّਖ਼͠͞ʯͦ͜࠷ڧͷੜଘઓུͰ͋Δ
    •ʮྱઅʯ(civility) ͷॏཁ͞Λઆ͘ຊ
    •ʮແྱʯ (incivility) : ྱઅͷ൓ର
    https://str.toyokeizai.net/books/9784492046494/
    

    View Slide

48. ৺ཧత҆શੑͷ౔୆ʹͳΔ΋ͷ
    ྱઅͱ͸ͳʹ͔ / ແྱͱ͸ͳʹ͔
    •ʮແྱʯ (incivility) ͱ͸
    

    View Slide

49. ৺ཧత҆શੑͷ౔୆ʹͳΔ΋ͷ
    ྱઅͱ͸ͳʹ͔ / ແྱͱ͸ͳʹ͔
    •ʮແྱʯ (incivility) ͱ͸
    •߈ܸతͳݴಈΛ͢Δ
    •ࣗ෼্͕Ͱ͋Δͱތࣔ͢Δ
    •ऑ఺΍ࣦഊΛ͋͛ͭΒ͏
    •ཱ৔Λഎܠʹͯ͠઀͢Δ
    •νʔϜ / ࢓ࣄʹແؔ৺Ͱ͋Δ
    ɹɹ…ͳͲͳͲ
    

    View Slide

50. ৺ཧత҆શੑͷ౔୆ʹͳΔ΋ͷ
    ྱઅͱ͸ͳʹ͔ / ແྱͱ͸ͳʹ͔
    •ʮແྱʯ (incivility) ͱ͸
    •߈ܸతͳݴಈΛ͢Δ
    •ࣗ෼্͕Ͱ͋Δͱތࣔ͢Δ
    •ऑ఺΍ࣦഊΛ͋͛ͭΒ͏
    •ཱ৔Λഎܠʹͯ͠઀͢Δ
    •νʔϜ / ࢓ࣄʹແؔ৺Ͱ͋Δ
    ɹɹ…ͳͲͳͲ
    •ʮྱઅʯ (civility) ͱ͸
    

    View Slide

51. ৺ཧత҆શੑͷ౔୆ʹͳΔ΋ͷ
    ྱઅͱ͸ͳʹ͔ / ແྱͱ͸ͳʹ͔
    •ʮແྱʯ (incivility) ͱ͸
    •߈ܸతͳݴಈΛ͢Δ
    •ࣗ෼্͕Ͱ͋Δͱތࣔ͢Δ
    •ऑ఺΍ࣦഊΛ͋͛ͭΒ͏
    •ཱ৔Λഎܠʹͯ͠઀͢Δ
    •νʔϜ / ࢓ࣄʹແؔ৺Ͱ͋Δ
    ɹɹ…ͳͲͳͲ
    •ʮྱઅʯ (civility) ͱ͸
    •ʮແྱʯͳݴಈΛ͠ͳ͍
    

    View Slide

52. ৺ཧత҆શੑͷ౔୆ʹͳΔ΋ͷ
    ྱઅͱ͸ͳʹ͔ / ແྱͱ͸ͳʹ͔
    •ʮແྱʯ (incivility) ͱ͸
    •߈ܸతͳݴಈΛ͢Δ
    •ࣗ෼্͕Ͱ͋Δͱތࣔ͢Δ
    •ऑ఺΍ࣦഊΛ͋͛ͭΒ͏
    •ཱ৔Λഎܠʹͯ͠઀͢Δ
    •νʔϜ / ࢓ࣄʹແؔ৺Ͱ͋Δ
    ɹɹ…ͳͲͳͲ
    •ʮྱઅʯ (civility) ͱ͸
    •ʮແྱʯͳݴಈΛ͠ͳ͍
    ·ΘΓʹܟҙΛ
    ΋ͬͯ઀͢Δ
    

    View Slide

53. ͳͥྱઅ͕ඞཁͳͷ͔
    ͳͥແྱͳଶ౓͸༗֐ͳͷ͔
    •ແྱͳਓ͕΋ͨΒ͢5ͭͷඅ༻
    

    View Slide

54. ͳͥྱઅ͕ඞཁͳͷ͔
    ͳͥແྱͳଶ౓͸༗֐ͳͷ͔
    •ແྱͳਓ͕΋ͨΒ͢5ͭͷඅ༻
    •ಉ྅ͷ݈߁Λ֐͢Δ
    •ձࣾʹଛ֐Λ΋ͨΒ͢
    •·ΘΓͷࢥߟೳྗΛԼ͛Δ
    •·ΘΓͷೝ஌ೳྗΛԼ͛Δ
    •·ΘΓΛ߈ܸతʹ͢Δ
    

    View Slide

55. ͳͥྱઅ͕ඞཁͳͷ͔
    ͳͥແྱͳଶ౓͸༗֐ͳͷ͔
    •ແྱͳਓ͕΋ͨΒ͢5ͭͷඅ༻
    •ಉ྅ͷ݈߁Λ֐͢Δ
    •ձࣾʹଛ֐Λ΋ͨΒ͢
    •·ΘΓͷࢥߟೳྗΛԼ͛Δ
    •·ΘΓͷೝ஌ೳྗΛԼ͛Δ
    •·ΘΓΛ߈ܸతʹ͢Δ
    ʮ·ΘΓʯͭ·Γ
    ʮνʔϜʯʹ༗֐
    

    View Slide

56. •ྱઅ͸νʔϜͷҰһͱͯ͠ͷ੹೚ ɹ
    •·ΘΓͷύϑΥʔϚϯεΛԼ͛ͳ͍
    •ࣗ෼ͷػݏͷϝϯςφϯε΋࢓ࣄ
    •νʔϜʹؔ৺Λ࣋ͭͷ΋࢓ࣄ
    νʔϜͰಇ͘͏͑Ͱͷʮྱઅʯ
    ͳͥྱઅ͕ඞཁͳͷ͔
    

    View Slide

57. •ྱઅ͸νʔϜͷҰһͱͯ͠ͷ੹೚ ɹ
    •·ΘΓͷύϑΥʔϚϯεΛԼ͛ͳ͍
    •ࣗ෼ͷػݏͷϝϯςφϯε΋࢓ࣄ
    •νʔϜʹؔ৺Λ࣋ͭͷ΋࢓ࣄ
    •ྱઅ͸ʮϓϩτίϧʯ
    •ίϛϡχέʔγϣϯͷ͓໿ଋ
    νʔϜͰಇ͘͏͑Ͱͷʮྱઅʯ
    ͳͥྱઅ͕ඞཁͳͷ͔
    

    View Slide

58. •ྱઅ͸νʔϜͷҰһͱͯ͠ͷ੹೚ ɹ
    •·ΘΓͷύϑΥʔϚϯεΛԼ͛ͳ͍
    •ࣗ෼ͷػݏͷϝϯςφϯε΋࢓ࣄ
    •νʔϜʹؔ৺Λ࣋ͭͷ΋࢓ࣄ
    •ྱઅ͸ʮϓϩτίϧʯ
    •ίϛϡχέʔγϣϯͷ͓໿ଋ
    •ʮ΍͹͍͜ͱʯͦ͜ྱّਖ਼͘͠
    •ʮਖ਼͍͜͠ͱʯ͸ͦΕ͚ͩͰڧ͍
    •ʮϞώΧϯͷख佁ʯ͸
    ɹແྱͳଶ౓ͷ໔ࡑූͰ͸ͳ͍
    νʔϜͰಇ͘͏͑Ͱͷʮྱઅʯ
    ͳͥྱઅ͕ඞཁͳͷ͔
    

    View Slide

59. •ྱઅ͸νʔϜͷҰһͱͯ͠ͷ੹೚ ɹ
    •·ΘΓͷύϑΥʔϚϯεΛԼ͛ͳ͍
    •ࣗ෼ͷػݏͷϝϯςφϯε΋࢓ࣄ
    •νʔϜʹؔ৺Λ࣋ͭͷ΋࢓ࣄ
    •ྱઅ͸ʮϓϩτίϧʯ
    •ίϛϡχέʔγϣϯͷ͓໿ଋ
    •ʮ΍͹͍͜ͱʯͦ͜ྱّਖ਼͘͠
    •ʮਖ਼͍͜͠ͱʯ͸ͦΕ͚ͩͰڧ͍
    •ʮϞώΧϯͷख佁ʯ͸
    ɹແྱͳଶ౓ͷ໔ࡑූͰ͸ͳ͍
    •ྱઅ͋Δଶ౓͸ϝϦοτΛੜΉ
    •ʮস͏໳ʹ͸෱͖ͨΔʯ
    νʔϜͰಇ͘͏͑Ͱͷʮྱઅʯ
    ͳͥྱઅ͕ඞཁͳͷ͔
    

    View Slide

60. ·ͱΊྱઅ͔ΒҭͯΔνʔϜͷ݈߁ͱ৴པੑ
    νʔϜ
    ݈߁ͱ৴པੑ
    ྱઅ
    

    View Slide

61. ޮՌతͳνʔϜ΁ͷಓ͸ྱઅ͔Β࢝·Δ
    ·ͱΊྱઅ͔ΒҭͯΔνʔϜͷ݈߁ͱ৴པੑ
    •੒ՌΛग़͢νʔϜͷߦಈ
    •৺ཧత҆શੑ
    •HRTͷݪଇ
    •ྱઅ
    

    View Slide

62. ޮՌతͳνʔϜ΁ͷಓ͸ྱઅ͔Β࢝·Δ
    ·ͱΊྱઅ͔ΒҭͯΔνʔϜͷ݈߁ͱ৴པੑ
    •੒ՌΛग़͢νʔϜͷߦಈ
    •৺ཧత҆શੑ
    •HRTͷݪଇ
    •ྱઅ
    ґଘؔ܎
    

    View Slide

63. •ྱઅ͸νʔϜͷҰһͱͯ͠ͷ੹೚ ɹ
    •·ΘΓʹܟҙΛ΋ͬͯ઀͢Δ
    •૊৫΍νʔϜʹଛ֐Λ༩͑ͳ͍
    ྱઅ→HRT→৺ཧత҆શੑ→νʔϜ
    ·ͱΊྱઅ͔ΒҭͯΔνʔϜͷ݈߁ͱ৴པੑ
    

    View Slide

64. •ྱઅ͸νʔϜͷҰһͱͯ͠ͷ੹೚ ɹ
    •·ΘΓʹܟҙΛ΋ͬͯ઀͢Δ
    •૊৫΍νʔϜʹଛ֐Λ༩͑ͳ͍
    •ྱઅͱHRT͕৺ཧత҆શੑΛҭΉ
    •ྱઅ͋ͬͯͦ͜ͷHRT
    •͋ΒΏΔਓؒؔ܎ͷিಥ͸
    HRTͷෆ଍ʹىҼ͢Δ
    ྱઅ→HRT→৺ཧత҆શੑ→νʔϜ
    ·ͱΊྱઅ͔ΒҭͯΔνʔϜͷ݈߁ͱ৴པੑ
    

    View Slide

65. •ྱઅ͸νʔϜͷҰһͱͯ͠ͷ੹೚ ɹ
    •·ΘΓʹܟҙΛ΋ͬͯ઀͢Δ
    •૊৫΍νʔϜʹଛ֐Λ༩͑ͳ͍
    •ྱઅͱHRT͕৺ཧత҆શੑΛҭΉ
    •ྱઅ͋ͬͯͦ͜ͷHRT
    •͋ΒΏΔਓؒؔ܎ͷিಥ͸
    HRTͷෆ଍ʹىҼ͢Δ
    ྱઅ→HRT→৺ཧత҆શੑ→νʔϜ
    ·ͱΊྱઅ͔ΒҭͯΔνʔϜͷ݈߁ͱ৴པੑ
    •੒ՌΛग़͢ͷ͸
    ݈߁Ͱ৴པੑͷߴ͍νʔϜ
    •੒ՌΛग़ͨ͢ΊͷʮݐઃతͳিಥʯΛ
    Մೳʹ͢Δͷ͕ʮ৺ཧత҆શੑʯ
    

    View Slide

66. •ྱઅ͸νʔϜͷҰһͱͯ͠ͷ੹೚ ɹ
    •·ΘΓʹܟҙΛ΋ͬͯ઀͢Δ
    •૊৫΍νʔϜʹଛ֐Λ༩͑ͳ͍
    •ྱઅͱHRT͕৺ཧత҆શੑΛҭΉ
    •ྱઅ͋ͬͯͦ͜ͷHRT
    •͋ΒΏΔਓؒؔ܎ͷিಥ͸
    HRTͷෆ଍ʹىҼ͢Δ
    ྱઅ→HRT→৺ཧత҆શੑ→νʔϜ
    ·ͱΊྱઅ͔ΒҭͯΔνʔϜͷ݈߁ͱ৴པੑ
    •੒ՌΛग़͢ͷ͸
    ݈߁Ͱ৴པੑͷߴ͍νʔϜ
    •੒ՌΛग़ͨ͢ΊͷʮݐઃతͳিಥʯΛ
    Մೳʹ͢Δͷ͕ʮ৺ཧత҆શੑʯ
    •νʔϜʹ
    ʮΧδϡΞϧʹ΍͹͍͜ͱΛݴ͑Δงғؾʯ
    ɹΛҭͯΑ͏
    

    View Slide

67. One More Thing
    

    View Slide

68. ྱઅ͔ΒҭͯΔνʔϜͷ݈߁ͱ৴པੑ
    νʔϜ
    ݈߁ͱ৴པੑ
    ྱઅ
    

    View Slide

69. νʔϜ
    ݈߁ͱ৴པੑ
    ྱઅ
    ݈߁͸໋ΑΓେࣄ
    ݈߁
    

    View Slide

70. ݈߁͸໋ΑΓେࣄ
    •ʮ݈΍͔ͳΔͱ͖΋පΊΔͱ͖΋ʯͷ΢ι
    •݈߁Λࣦ͏ͱྱઅͲ͜ΖͰ͸ͳ͍
    

    View Slide

71. ݈߁͸໋ΑΓେࣄ
    •ʮ݈΍͔ͳΔͱ͖΋පΊΔͱ͖΋ʯͷ΢ι
    •݈߁Λࣦ͏ͱྱઅͲ͜ΖͰ͸ͳ͍
    •ࣗ෼ͷػݏΛҡ࣋͢Δͷ΋࢓ࣄͷ͏ͪ
    •ෆ݈߁ˠෆػݏˠແྱɺͰ͸ϓϩࣦ֨
    

    View Slide

72. ݈߁͸໋ΑΓେࣄ
    •ʮ݈΍͔ͳΔͱ͖΋පΊΔͱ͖΋ʯͷ΢ι
    •݈߁Λࣦ͏ͱྱઅͲ͜ΖͰ͸ͳ͍
    •ࣗ෼ͷػݏΛҡ࣋͢Δͷ΋࢓ࣄͷ͏ͪ
    •ෆ݈߁ˠෆػݏˠແྱɺͰ͸ϓϩࣦ֨
    •৺਎ͷ݈߁͸ϝϯςφϯε͕ඞཁ
    •৯ࣄ / ӡಈ / ਭ຾
    •৺ͷϦηοτεΠονΛ࣋ͱ͏
    

    View Slide

73. ͓͢͢ΊͷϦηοτεΠον
    ͓͢͢ΊͷϦηοτεΠον
    

    View Slide

74. ͓͢͢ΊͷϦηοτεΠον
    ͓͢͢ΊͷϦηοτεΠον
    

    View Slide

75. ྱઅ͔ΒҭͯΔ
    νʔϜͷ݈߁ͱ৴པੑ
    Developers Summit 2020 13-C-6
    SHIOYA, Hiromu (@kwappa)
    

    View Slide