Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
My secret is honesty
Search
Laura Kalbag
May 29, 2013
Design
1
2.4k
My secret is honesty
From a talk at ESAD in Porto in May 2013
Laura Kalbag
May 29, 2013
Tweet
Share
More Decks by Laura Kalbag
See All by Laura Kalbag
Ethical Design
laurakalbag
1
120
Intro to UX
laurakalbag
1
170
Ethical Design
laurakalbag
1
2.9k
Accessibility By Design
laurakalbag
1
110
Designing For Accessibility
laurakalbag
2
160
Indie Design
laurakalbag
4
2k
WAI-ARIA in 10
laurakalbag
1
250
Designing for Accessibility
laurakalbag
0
77
Designing for Accessibility
laurakalbag
1
520
Other Decks in Design
See All in Design
UXデザインはなぜ定着しないのか?
designstudiopartners
0
820
Goodpatch Tour💙 / We are hiring!
goodpatch
31
870k
オルタナUX | AIで高速化するのもいいけど品質も大事なんじゃない?というお話
iflection
6
1.8k
Tools for Design Engineers other than LLM in the LLM era
takanorip
1
400
なぜプレイドにデザインエンジニアが必要だったのか?
t32k
0
580
「UXとUIの違い」v2
shirasu3
0
170
Liquid Iron
mcduckyart
1
120
FigmaのFigmaファイルから学ぶTips & Tricks
hilokifigma
0
610
[2025.6.30 もがく中堅デザイナー、キャリアの分岐点] なんでもやる系デザイナーのもがきかた
taka_piya
1
2k
AIの実践とコミュニケーションデザインの意義 / AI practice and the significance of communication design
bebe
0
710
A Platform Connecting Brand Philosophy and Assets: "LY Corporation Design Hub"
lycorptech_jp
PRO
0
330
バイアスを凌ぐデザインとコード ―異動直後にどうふるまうか―
kkaru
0
500
Featured
See All Featured
Gamification - CAS2011
davidbonilla
81
5.4k
The Cost Of JavaScript in 2023
addyosmani
51
8.7k
Building Better People: How to give real-time feedback that sticks.
wjessup
367
19k
Imperfection Machines: The Place of Print at Facebook
scottboms
267
13k
Navigating Team Friction
lara
188
15k
A Modern Web Designer's Workflow
chriscoyier
695
190k
Cheating the UX When There Is Nothing More to Optimize - PixelPioneers
stephaniewalter
283
13k
Sharpening the Axe: The Primacy of Toolmaking
bcantrill
44
2.4k
CoffeeScript is Beautiful & I Never Want to Write Plain JavaScript Again
sstephenson
161
15k
Adopting Sorbet at Scale
ufuk
77
9.5k
Fireside Chat
paigeccino
37
3.6k
Making the Leap to Tech Lead
cromwellryan
134
9.5k
Transcript
My secret is honesty Laura Kalbag @laurakalbag laurakalbag.com
None
None
None
None
None
Z Z Z
None
None
A B C
None
None
I can be a bit useless, but I’m honest
What is honesty?
being honest not being dishonest
openness being honest not being dishonest
honesty
honesty
honesty honesty openness
None
None
!#@§%!
None
None
None
None
None
Where I’m open
None
None
laurakalbag.com/blog
24ways.org/2012/design-systems/
None
None
None
How I’m open
None
None
None
None
None
None
and I’m sharing right now…
it wasn’t a conscious decision…
“How come you’re ok with sharing that stuff?”
None
Examples of my openness
laurakalbag.com/bardowl-the-big-one
laurakalbag.com/women-and-conferences
laurakalbag.com/we-read-with-our-own-contexts
laurakalbag.com/burnout
Not always work-related, but me-related
None
Why I’m open
naïvety
encourages others to do the same
being nice feels good
I’m not a brand, I’m a person
I build trust and my reputation, not a brand
None
I’ve got nothing to hide
None
nobody is perfect
It’s not that I don’t care what people think of
me (I really do)
I don’t want to work with someone who doesn’t like
me
None
I can learn more I can improve
None
If we can’t admit we don’t know everything, we’ll never
learn anything
it’s compulsive
None
None
oversharing
the response is worthwhile
if you have a problem, people will try to help
you
if you are suffering, people will empathise
people will understand you, they will get to know you
it just seems to work…
Who’s affected by my openness?
my friends and family
clients
None
be respectful, be polite
None
Why openness helps my business
I don’t assume I know everything
if I don’t know, I’ll ask
transparency and trust builds friendships
understanding more about you makes people feel that they know
you
IRL
clients know what they’re getting
None
they can trust me to be honest and work hard
“empathy starts with vulnerability” the-pastry-box-project.net/sara-wachter-boettcher/2013-march-2013/
putting up a front doesn’t just distance you from your
own emotions, but from other people’s the-pastry-box-project.net/sara-wachter-boettcher/2013-march-2013/
when your job is to understand people’s problems, you can’t
afford to be numb the-pastry-box-project.net/sara-wachter-boettcher/2013-march-2013/
“professionally vulnerable” Sara Wachter-Boettcher
What happens when it goes wrong
None
1. accidentally say something which isn’t true (without checking first)
2. being overemotional or overreacting
3. being unkind or rude to others
you probably don’t mean it…
just keep telling the truth
admit your mistakes
apologise
don’t worry about making yourself look good, worry about doing
the right thing
remember that you are human
How to start being open
1. admit the next mistake you make
2. don’t try too hard to be professional, just try
to be good
honesty, hardwork and reliability
3. keep your criticism constructive
#fail
4. keep reminding yourself that you’re human
“fail forward” Aza Raskin
Laura Kalbag @laurakalbag