My secret is honesty

From a talk at ESAD in Porto in May 2013

Transcript

1. My secret is honesty Laura Kalbag @laurakalbag laurakalbag.com
7. Z Z Z
10. A B C
13. I can be a bit useless, but I’m honest
14. What is honesty?
15. being honest not being dishonest
16. openness being honest not being dishonest
17. honesty
18. honesty
19. honesty honesty openness
22. !#@§%!
28. Where I’m open
31. laurakalbag.com/blog
32. 24ways.org/2012/design-systems/
36. How I’m open
43. and I’m sharing right now…
44. it wasn’t a conscious decision…
45. “How come you’re ok with sharing that stuff?”
47. Examples of my openness
48. laurakalbag.com/bardowl-the-big-one
49. laurakalbag.com/women-and-conferences
50. laurakalbag.com/we-read-with-our-own-contexts
51. laurakalbag.com/burnout
52. Not always work-related, but me-related
54. Why I’m open
55. naïvety
56. encourages others to do the same
57. being nice feels good
58. I’m not a brand, I’m a person
59. I build trust and my reputation, not a brand
61. I’ve got nothing to hide
63. nobody is perfect
64. It’s not that I don’t care what people think of me (I really do)
65. I don’t want to work with someone who doesn’t like me
67. I can learn more I can improve
69. If we can’t admit we don’t know everything, we’ll never learn anything
70. it’s compulsive
73. oversharing
74. the response is worthwhile
75. if you have a problem, people will try to help you
76. if you are suffering, people will empathise
77. people will understand you, they will get to know you
78. it just seems to work…
79. Who’s affected by my openness?
80. my friends and family
81. clients
83. be respectful, be polite
85. Why openness helps my business
86. I don’t assume I know everything
87. if I don’t know, I’ll ask
88. transparency and trust builds friendships
89. understanding more about you makes people feel that they know you
90. IRL
91. clients know what they’re getting
93. they can trust me to be honest and work hard
94. “empathy starts with vulnerability” the-pastry-box-project.net/sara-wachter-boettcher/2013-march-2013/
95. putting up a front doesn’t just distance you from your own emotions, but from other people’s the-pastry-box-project.net/sara-wachter-boettcher/2013-march-2013/
96. when your job is to understand people’s problems, you can’t afford to be numb the-pastry-box-project.net/sara-wachter-boettcher/2013-march-2013/
97. “professionally vulnerable” Sara Wachter-Boettcher
98. What happens when it goes wrong
100. 1. accidentally say something which isn’t true (without checking first)
101. 2. being overemotional or overreacting
102. 3. being unkind or rude to others
103. you probably don’t mean it…
104. just keep telling the truth
105. admit your mistakes
106. apologise
107. don’t worry about making yourself look good, worry about doing the right thing
108. remember that you are human
109. How to start being open
110. 1. admit the next mistake you make
111. 2. don’t try too hard to be professional, just try to be good
112. honesty, hardwork and reliability
113. 3. keep your criticism constructive
114. #fail
115. 4. keep reminding yourself that you’re human
116. “fail forward” Aza Raskin
117. Laura Kalbag @laurakalbag