My secret is honesty

Transcript

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   My secret is honesty Laura Kalbag @laurakalbag laurakalbag.com

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    A B C

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    I can be a bit useless, but I’m honest

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    What is honesty?

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    being honest not being dishonest

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    openness being honest not being dishonest

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    honesty

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    honesty

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    honesty honesty openness

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    !#@§%!

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    Where I’m open

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    laurakalbag.com/blog

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    24ways.org/2012/design-systems/

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    How I’m open

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    and I’m sharing right now…

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    it wasn’t a conscious decision…

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    “How come you’re ok with sharing that stuff?”

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    Examples of my openness

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    laurakalbag.com/bardowl-the-big-one

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    laurakalbag.com/women-and-conferences

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    laurakalbag.com/we-read-with-our-own-contexts

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    laurakalbag.com/burnout

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    Not always work-related, but me-related

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    Why I’m open

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    naïvety

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    encourages others to do the same

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    being nice feels good

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    I’m not a brand, I’m a person

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    I build trust and my reputation, not a brand

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    I’ve got nothing to hide

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    nobody is perfect

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    It’s not that I don’t care what people think of

    me (I really do)
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    I don’t want to work with someone who doesn’t like

    me
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    I can learn more I can improve

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    If we can’t admit we don’t know everything, we’ll never

    learn anything
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    it’s compulsive

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    oversharing

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    the response is worthwhile

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    if you have a problem, people will try to help

    you
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    if you are suffering, people will empathise

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    people will understand you, they will get to know you

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    it just seems to work…

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    Who’s affected by my openness?

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    my friends and family

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    clients

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    be respectful, be polite

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    Why openness helps my business

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    I don’t assume I know everything

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    if I don’t know, I’ll ask

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    transparency and trust builds friendships

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    understanding more about you makes people feel that they know

    you
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    IRL

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    clients know what they’re getting

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    they can trust me to be honest and work hard

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    “empathy starts with vulnerability” the-pastry-box-project.net/sara-wachter-boettcher/2013-march-2013/

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    putting up a front doesn’t just distance you from your

    own emotions, but from other people’s the-pastry-box-project.net/sara-wachter-boettcher/2013-march-2013/
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    when your job is to understand people’s problems, you can’t

    afford to be numb the-pastry-box-project.net/sara-wachter-boettcher/2013-march-2013/
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    “professionally vulnerable” Sara Wachter-Boettcher

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    What happens when it goes wrong

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     1. accidentally say something which isn’t true (without checking first)

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     2. being overemotional or overreacting

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     3. being unkind or rude to others

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     you probably don’t mean it…

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     just keep telling the truth

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     admit your mistakes

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     apologise

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     don’t worry about making yourself look good, worry about doing

     the right thing
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     remember that you are human

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     How to start being open

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     1. admit the next mistake you make

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     2. don’t try too hard to be professional, just try

     to be good
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     honesty, hardwork and reliability

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     3. keep your criticism constructive

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     #fail

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     4. keep reminding yourself that you’re human

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     “fail forward” Aza Raskin

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     Laura Kalbag @laurakalbag