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Leaders as Builders of Culture

Leaders as Builders of Culture

LINE DEVDAY 2021
PRO

November 11, 2021
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Transcript

  1. None
  2. Culture

  3. What is the culture Culture (/ˈkʌltʃər/) is an umbrella term

    which encompasses the social behavior and norms found in human societies
  4. Why culture is importance

  5. How can you finish the marathon

  6. How can you finish the marathon - Finishing the marathon

    needs the right practice and behavior - Finishing 10km at fastest pace is different from finishing 42.195km - Different goal, different actions
  7. Engineering Mission and Goal Our mission is to use our

    skills and technologies to help LINE users to have a better life and opportunity through our products and services
  8. Tip #1 Understand your company goal first

  9. How to build the culture

  10. Trail Run - Know the route is importance - The

    route helps you to create the running plan - Finishing trail run needs the plan - Know the plan helps you to know what you need to prepare
  11. Key Strategies to Achieve Our Goal - Having secure and

    safe working environment - Continuous improvement through the constructive feedback - Build teams to be agile and excellence
  12. Tip #2 Understand steps to achieve the goal

  13. Define core values

  14. Define core values for your organization - Integrity - Boldness

    - Honesty - Trust - Accountability - Commitment to Customers - Passion - Fun - Humility - Continuous Learning - Ownership - Constant Improvement - Leadership - Diversity - Innovation - Quality - Teamwork - Simplicity
  15. Define core values for your organization - Repeat core values

    by yourself again, again, and again - Don’t evaluate those core values at the leader position, but be at the member of the organization position
  16. Tip #3-1 Think about core values at the working level,

    not leader
  17. Tip #3-2 Two words is better than single word

  18. What, Why, and How The core values of Engineering Team

    at LINE Thailand
  19. #1 – Accept Failures

  20. #1 – Accept Failures - Secure and safe environment that

    the failure is acceptable will increase the level of creativity - We want to safe environment that allows our engineers can try new things
  21. #1 – Accept Failures - As a leader, don’t let

    them blame themselves for the mistake by helping them to fix the mistake together with them - Don’t blame and punish your people when they made a mistake on their work
  22. #2 – Open and Respect

  23. #2 – Open and Respect - Our engineer has one

    common mindset, it is ownership in the product - There are chances that some feedback could lead to the bad atmosphere and moral
  24. #2 – Open and Respect - When people respect each

    other, feedback will be the constructive feedback that is acceptable for the people - This value will increase the level of sharing ideas and creativity that can improve the product and service
  25. #2 – Open and Respect - To build this core

    value, we need more leaders and facilitators to observe and support - As a leader, coach other leaders and TPM (at LINE) to understand this value is essential
  26. #3 – Foster Trust

  27. #3 – Foster Trust - Excellent in our skills is

    essential in our job - If you are excellent in your job, people will trust in you - Get trust from people around with your contribution and your work
  28. #3 – Foster Trust - When you can trust each

    other, the level of agility in the organization will be increased and the working process can be reduced - Your team can go faster and farther
  29. #3 – Foster Trust - As a leader (in tech

    company), don’t stop learn coding - Show them you can read their code, you can help to investigate the production issue by reading the application log
  30. #4 – Show Me Your Code

  31. #4 – Show Me Your Code - People can accept

    your comment if you come with the solution to improve it - It increases the level of collaboration across teams, contribution, and critical thinking that drive the success of the product development
  32. #4 – Show Me Your Code - It also helps

    to reduce the moral, increase trust, create learning environment, and collaboration across teams
  33. #4 – Show Me Your Code - It also helps

    to reduce the moral, increase trust, create learning environment, and collaboration across teams - As a leader, always prove your feedback and comment with concrete suggestion and solution
  34. Tip #4-1 Communicate core values continuously

  35. Tip #4-2 You cannot do it alone, You need more

    leaders
  36. All Tips - Understand your company goal first - Understand

    steps to achieve the goal - Think about core values at the working level, not leader level - Two words is better than single word - Communicate core values continuously - You cannot do it alone, you need more leaders
  37. Thank you