Presenting design work

How to present design work to stakeholders and get great feedback you can act on

Transcript

1. Presenting design work And getting great feedback 05.09.2019 Donna Spencer | Lead consultant
2. About me
3. About me @maadonna Designer for ~20 years – all industries, freelance, in-house Lead consultant at Telstra Purple 2 old books
4. Presenting your work
5. Presenting your work Give just enough background
6. Presenting your work Give just enough background Tell them why they are here / what the outcome is
7. Presenting your work Give just enough background Tell them why they are here / what the outcome is Start with the end result
9. Presenting your work Give just enough background Tell them why they are here / what the outcome is Start with the end result Tell a story of a person using a thing
12. Presenting your work Give just enough background Tell them why they are here / what the outcome is Start with the end result Tell a story of a person using a thing What is the business problem you’re solving
13. Presenting your work Give just enough background Tell them why they are here / what the outcome is Start with the end result Tell a story of a person using a thing What is the business problem you’re solving Anticipate questions
15. Presenting
16. Presenting Present, don’t email
17. Presenting Present, don’t email Own the room. Stand up.
18. Presenting Present, don’t email Own the room. Stand up. No jargon
20. Presenting Present, don’t email Own the room. Stand up. No jargon Get someone else to take notes
21. Presenting Present, don’t email Own the room. Stand up. No jargon Get someone else to take notes Be professional, not likeable
22. Getting (great) feedback
23. Getting (great) feedback Teach people how to give feedback
24. Getting (great) feedback Teach people how to give feedback Explain the scope (again)
25. Getting (great) feedback Teach people how to give feedback Explain the scope (again) Ask them to be specific and detailed, with examples
27. Getting (great) feedback Teach people how to give feedback Explain the scope (again) Ask them to be specific and detailed, with examples Encourage positive feedback and questions
30. Getting (great) feedback Teach them how to give feedback Explain the scope (again) Ask them to be specific and detailed, with examples Encourage positive feedback and questions Feedback now or later
31. NOW LATER PRO Everyone is collaboratively involved The group can resolve differences The group can make a forward plan More reflective People can use the designs before giving feedback Better coverage of issues CON Feedback is shallow and reactive The group may not have the expertise to make a decision The answer may need additional work Slow People may give opposite feedback
32. What to do with feedback
33. What to do with feedback Collate it
34. What to do with feedback Collate it Categorise it
35. AGREE CONFLICT DISAGREE QUESTIONS Easy Needs work
36. What to do with feedback Collate it Categorise it Explain and respond to it
37. What to do with feedback Collate it Categorise it Explain and respond to it Design/redesign and repeat
38. Your next steps
39. Your next steps Ask me questions or share your experience now Ask me questions during the conference Tweet that @maadonna is a super-smart, excellent speaker Next time you present, check these slides • https://speakerdeck.com/maadonna/presenting-design-work Let me know how you went, what worked and what didn’t