Presenting design work

5d79f73bf83f3675bbc6dbbcb3b1ba81?s=47 Donna Spencer
October 31, 2019

Presenting design work

How to present design work to stakeholders and get great feedback you can act on

5d79f73bf83f3675bbc6dbbcb3b1ba81?s=128

Donna Spencer

October 31, 2019
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  1. Presenting design work And getting great feedback 05.09.2019 Donna Spencer

    | Lead consultant
  2. About me

  3. About me @maadonna Designer for ~20 years – all industries,

    freelance, in-house Lead consultant at Telstra Purple 2 old books
  4. Presenting your work

  5. Presenting your work Give just enough background

  6. Presenting your work Give just enough background Tell them why

    they are here / what the outcome is
  7. Presenting your work Give just enough background Tell them why

    they are here / what the outcome is Start with the end result
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  9. Presenting your work Give just enough background Tell them why

    they are here / what the outcome is Start with the end result Tell a story of a person using a thing
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  12. Presenting your work Give just enough background Tell them why

    they are here / what the outcome is Start with the end result Tell a story of a person using a thing What is the business problem you’re solving
  13. Presenting your work Give just enough background Tell them why

    they are here / what the outcome is Start with the end result Tell a story of a person using a thing What is the business problem you’re solving Anticipate questions
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  15. Presenting

  16. Presenting Present, don’t email

  17. Presenting Present, don’t email Own the room. Stand up.

  18. Presenting Present, don’t email Own the room. Stand up. No

    jargon
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  20. Presenting Present, don’t email Own the room. Stand up. No

    jargon Get someone else to take notes
  21. Presenting Present, don’t email Own the room. Stand up. No

    jargon Get someone else to take notes Be professional, not likeable
  22. Getting (great) feedback

  23. Getting (great) feedback Teach people how to give feedback

  24. Getting (great) feedback Teach people how to give feedback Explain

    the scope (again)
  25. Getting (great) feedback Teach people how to give feedback Explain

    the scope (again) Ask them to be specific and detailed, with examples
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  27. Getting (great) feedback Teach people how to give feedback Explain

    the scope (again) Ask them to be specific and detailed, with examples Encourage positive feedback and questions
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  30. Getting (great) feedback Teach them how to give feedback Explain

    the scope (again) Ask them to be specific and detailed, with examples Encourage positive feedback and questions Feedback now or later
  31. NOW LATER PRO Everyone is collaboratively involved The group can

    resolve differences The group can make a forward plan More reflective People can use the designs before giving feedback Better coverage of issues CON Feedback is shallow and reactive The group may not have the expertise to make a decision The answer may need additional work Slow People may give opposite feedback
  32. What to do with feedback

  33. What to do with feedback Collate it

  34. What to do with feedback Collate it Categorise it

  35. AGREE CONFLICT DISAGREE QUESTIONS Easy Needs work

  36. What to do with feedback Collate it Categorise it Explain

    and respond to it
  37. What to do with feedback Collate it Categorise it Explain

    and respond to it Design/redesign and repeat
  38. Your next steps

  39. Your next steps Ask me questions or share your experience

    now Ask me questions during the conference Tweet that @maadonna is a super-smart, excellent speaker Next time you present, check these slides • https://speakerdeck.com/maadonna/presenting-design-work Let me know how you went, what worked and what didn’t
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