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Customizing Vendor Tools for Better Customer Service

Matthew Reidsma
January 23, 2015

Customizing Vendor Tools for Better Customer Service

Are you struggling to make several vendor-hosted tools behave like a cohesive website? Frustrated by the lack of customization available in your vendor tools? Do your users get confused by vendor tools designed for librarians? There might be an answer!

Using JavaScript, a simple scripting language that runs in a users browser, you can often make customizations to your library’s online tools that your vendor could only dream of. In this webinar, I’ll show you how to improve the usability of vendor tools with JavaScript, allowing you to tailor the tools to your users’ needs.

Matthew Reidsma

January 23, 2015
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