Community, the secret ingredient for DevOps

This is an exploration of the community-side of DevOps. How do you participate in the larger DevOps community? How do you build an "internal" community around DevOps practices? Open source?! how do I even start with contributing to the community?

Hear about some successful teams are incorporating lessons learned from open source, DevOps, and other communities. Leave with some ideas of things to try in your own environment.

From DevOpsDays Austin 2016.

Transcript

1. Community, the secret ingredient for
   DevOps
   Nathen Harvey
   @nathenharvey
   

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2. Nathen Harvey
   VP, Community Development at Chef
   Co-host of the Food Fight Show Podcast
   Occasional farmer – http://ei.chef.io
   Love eggs – http://eggs.chef.io
   Part-time detective - http://bit.ly/detectivedecker
   @nathenharvey
   nharvey@chef.io
   

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3. RailsConf 2010
   “A hashtag does not a movement make.”
   

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4. RailsConf 2010
   

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6. Community
   •  Highly distributed
   •  Leverage social tools
   •  Leverage events for ideation
   •  Open to everyone
   

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8. Jumpstart Kit
   Repeatable Demo
   Ease adoption by making it easier to get started
   SHARE
   Community of Practice
   Knowledge Share
   Internal Meetup
   Make it easy to show the value to engineers & leadership
   Create a place to share learnings: wiki, forum, email list
   Setup open meetings to talk about Chef, automation, life
   Transform One Team
   Make Time for Mentoring
   Get one solid success before moving on
   COACH
   Mentorship vs. Ownership
   Give Up Control
   Champions Group
   Dedicate time to help others solve problems
   Let others fail before teaching them how to succeed
   Meet regularly with “champions” from different groups
   DevOps Day
   Sponsor Local Meetups/Events
   Plan a 1-day event to showcase demos, talks
   NURTURE
   Maintaining Momentum
   Internal Training Program
   Gather Regular Feedback
   The local community can be a great recruiting source
   Create an internal training program to speed education
   Survey Chef users to see where pain points might be
   Forming Communities
   

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9. Jumpstart Kit
   •  Ease adoption by making it easier to get started
   •  Time from hire to first production deploy
   

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10. Demo Days!
    

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11. Demo Days!
    •  Weekly
    

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12. Demo Days!
    •  Weekly
    •  Anyone with anything to show
    

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13. Demo Days!
    •  Weekly
    •  Anyone with anything to show
    •  Invite everyone
    

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14. Demo Days!
    •  Weekly
    •  Anyone with anything to show
    •  Invite everyone
    •  Record it and post it internally
    

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15. Lunch & Learn
    

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16. FORM DIVERSE BONDS
    

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17. FORM DIVERSE BONDS
    •  Take people to lunch, or have meetings, with
    people outside your specialty
    

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18. FORM DIVERSE BONDS
    •  Take people to lunch, or have meetings, with
    people outside your specialty
    •  Ask them what they do, and try and understand
    their problems and perspective
    

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19. FORM DIVERSE BONDS
    •  Take people to lunch, or have meetings, with
    people outside your specialty
    •  Ask them what they do, and try and understand
    their problems and perspective
    •  Legal, Finance, Sales, Marketing, Business
    Development, Software Development, Systems
    Administrators, Security Professionals, Product
    

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21. Knowledge Share
    

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22. Listen Up!
    

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23. Jumpstart Kit
    Repeatable Demo
    Ease adoption by making it easier to get started
    SHARE
    Community of Practice
    Knowledge Share
    Internal Meetup
    Make it easy to show the value to engineers & leadership
    Create a place to share learnings: wiki, forum, email list
    Setup open meetings to talk about Chef, automation, life
    Transform One Team
    Make Time for Mentoring
    Get one solid success before moving on
    COACH
    Mentorship vs. Ownership
    Give Up Control
    Champions Group
    Dedicate time to help others solve problems
    Let others fail before teaching them how to succeed
    Meet regularly with “champions” from different groups
    DevOps Day
    Sponsor Local Meetups/Events
    Plan a 1-day event to showcase demos, talks
    NURTURE
    Maintaining Momentum
    Internal Training Program
    Gather Regular Feedback
    The local community can be a great recruiting source
    Create an internal training program to speed education
    Survey Chef users to see where pain points might be
    Forming Communities
    

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24. One Team
    

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27. Coaching Kata
    1.  What is the target condition?
    2.  What is the actual condition?
    3.  What are the obstacles?
    4.  What is the next step?
    5.  When can we see what we’ve learned from that next step?
    http://www.lean.org/kata/Archive.cfm?KataItemId=3
    

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28. Jumpstart Kit
    Repeatable Demo
    Ease adoption by making it easier to get started
    SHARE
    Community of Practice
    Knowledge Share
    Internal Meetup
    Make it easy to show the value to engineers & leadership
    Create a place to share learnings: wiki, forum, email list
    Setup open meetings to talk about Chef, automation, life
    Transform One Team
    Make Time for Mentoring
    Get one solid success before moving on
    COACH
    Mentorship vs. Ownership
    Give Up Control
    Champions Group
    Dedicate time to help others solve problems
    Let others fail before teaching them how to succeed
    Meet regularly with “champions” from different groups
    DevOps Day
    Sponsor Local Meetups/Events
    Plan a 1-day event to showcase demos, talks
    NURTURE
    Maintaining Momentum
    Internal Training Program
    Gather Regular Feedback
    The local community can be a great recruiting source
    Create an internal training program to speed education
    Survey Chef users to see where pain points might be
    Forming Communities
    

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29. Meetups
    •  Listen
    •  Learn
    •  Present
    •  Interact
    

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31. Host Meetups
    

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33. Bring the conference to your team
    •  Internal Events
    •  Automation Symposium
    •  Cloud Symposium
    •  DevOps Symposium
    •  Introduce new meeting formats
    •  Open Spaces
    •  Lean Coffee
    

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35. Road trip!
    

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36. Engineer Exchange
    

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37. Jumpstart Kit
    Repeatable Demo
    Ease adoption by making it easier to get started
    SHARE
    Community of Practice
    Knowledge Share
    Internal Meetup
    Make it easy to show the value to engineers & leadership
    Create a place to share learnings: wiki, forum, email list
    Setup open meetings to talk about Chef, automation, life
    Transform One Team
    Make Time for Mentoring
    Get one solid success before moving on
    COACH
    Mentorship vs. Ownership
    Give Up Control
    Champions Group
    Dedicate time to help others solve problems
    Let others fail before teaching them how to succeed
    Meet regularly with “champions” from different groups
    DevOps Day
    Sponsor Local Meetups/Events
    Plan a 1-day event to showcase demos, talks
    NURTURE
    Maintaining Momentum
    Internal Training Program
    Gather Regular Feedback
    The local community can be a great recruiting source
    Create an internal training program to speed education
    Survey Chef users to see where pain points might be
    Forming Communities
    

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38. You are responsible…
    •  For your learning
    •  For your development
    •  For your career
    •  For your teammates
    •  For lots of important things
    

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39. …but you are not alone!
    •  Find a mentor
    •  Lean on your peers
    •  Mentor someone
    •  Give back
    

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40. Get involved!
    •  Be active in the community
    •  Step out of the echo chamber
    •  Step out of your comfort zone
    •  Don’t fight stupid, make more awesome!
    •  Jesse Robbins
    

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43. Nathen Harvey
    VP, Community Development at Chef
    Co-host of the Food Fight Show Podcast
    Occasional farmer – http://ei.chef.io
    Love eggs – http://eggs.chef.io
    Part-time detective - http://bit.ly/detectivedecker
    @nathenharvey
    nharvey@chef.io
    

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