Why Slack?

I will talk about what has changed since introducing Slack and about integration

Transcript

1. Why Slack Nobutoshi Ogata @nobu666 2018/12/11
2. Agenda • Self-introduction • SmartNews • Change due to introduction of Slack • Chat culture • Integration
3. • @nobu666 • Entrusted Dev (10y) ⇨ GREE (3y) ⇨ HR Tech Startup (1y) ⇨ SmartNews (May 2015) Engineering Manager, SRE and Corporate Engineering About me
4. SmartNews
5. Sma w • 世界中の良質な情報を必要な人に送り届ける / Delivering the world’s quality information to the people who need it
10. Change due to introduction of
11. Slack • It was 2015 that we started using Slack • By the time I joined the company, it was already used at the main
12. Things used before Slack • Facebook Messenger ◦ Too many threads • HipChat ◦ (At that time) There was no setting of permission, it was difficult to control outsourcer
13. Transfer • Initially we were using Slack only for communication with part-time jobs and outsourcing parties
14. Concern at that time • Price ◦ It got a little expensive, but it was not enough to care • History runs out ◦ We used both for a while, but gave up
15. Merit • Notification settings can be made finer • We could re-start that we want to communicate more openly
16. Chat culture
17. Overview
18. Overview
19. Overview
20. Overview
21. Culture • Use Slack even if you are next to the conversation target ◦ After finishing with verbal conversations, write a summary in Slack later • Open information ◦ Only the conversation that is troublesome if all members can be seen is made with a private channel
22. Culture
23. Culture
24. Bad effect • High contextual conversation increases ◦ New comers are hard to get into conversation ◦ Create commonly used high-context word glossary • Too much information ◦ Use mention nicely ◦ Decide the purpose of the channel
25. Integration
26. Bot
27. Bot
28. Bot
29. SaaS integration
30. SaaS integration
31. Slash commands
32. Slash commands
33. Slash commands
34. Summary
35. Summary • Consciously operate chat culture • Use SaaS integration and bot
36. We want more!! https://smartnews.workable.com/