uniqueness exclusivity common misconceptions: visual identity logo tagline / motto presentation of company/product to client group strength of marketing & advertising quality of product/service offered design visibility message / image
back to early ages when symbols were burnt into skin to signify ownership (people/animals) ‣ around 1900 - fast moving consumer goods, improved transportation and increased competition became the driving force behind branding ‣ early focus was on distinguishing product from other on shelves or in advertising: packaging design / colour schemes / language view was: “branding = advertising = sales” ‣ modern branding as discipline evolved with the arrival of television advertising, accelerated importance with the advent of internet Milka cow, 1973
• first trademark lettering created by bookkeeper Frank Robinson • initially promoted via coupons offering free tasters • branded utensils (clocks, calendars, scales) were handed out to distributers
time, supporting the country, the troops • aim was to get Coca Cola to every soldier for the same price, no matter where - number of bottling plants grew, expansion in progress • a"ter the war, Coca Cola was no longer selling a product alone - focus on selling positive feelings, memories—an experience = positive psychology