[WebCon 2017] Incorporating Lean UX Practices into the Development Process

[WebCon 2017] Incorporating Lean UX Practices into the Development Process

A good app design is more than just modifying Bootstrap and clever usage of Font Awesome–it starts with a solid understanding of your users. This session will walk through lightweight and collaborative UX techniques that you can use in your development process to better understand your users and their workflows. You'll learn how user experience goes beyond UI design and discuss real world examples of how knowing your users can put your application ahead of the pack. You'll leave this session with techniques that you can apply to your current team without the need for complicated software or a complete shift in your corporate culture.

No UX experience? No problem! You'll be introduced to lean UX practices that you can start using with your teams right away.

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Rachel Krause

April 06, 2017
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  1. Incorporating LEAN UX PRACTICES into the DEVELOPMENT PROCESS Rachel Krause

    #uofiwebcon @rachelbabiak
  2. #uofiwebcon @rachelbabiak RACHEL 
 KRAUSE

  3. #uofiwebcon @rachelbabiak

  4. #uofiwebcon @rachelbabiak

  5. #uofiwebcon @rachelbabiak

  6. #uofiwebcon @rachelbabiak IN THIS SESSION Your users Why lean Techniques

  7. #uofiwebcon @rachelbabiak WHO ARE YOU?

  8. #uofiwebcon @rachelbabiak UX/UI

  9. #uofiwebcon @rachelbabiak “Make it pretty.”

  10. #uofiwebcon @rachelbabiak “Make it easy to use.”

  11. #uofiwebcon @rachelbabiak UI UX

  12. #uofiwebcon @rachelbabiak UX MINDSETS Genius
 Designer Mindset of 
 Experimentation

  13. #uofiwebcon @rachelbabiak LEAN UX

  14. #uofiwebcon @rachelbabiak

  15. #uofiwebcon @rachelbabiak Accept failure Reduce waste Collaborate

  16. #uofiwebcon @rachelbabiak Trying to fit UX into the Agile process:

    http:/ /uxreactions.com/post/124329440924/trying-to-fit-ux-into-the-agile-process
  17. #uofiwebcon @rachelbabiak BIG DESIGN

  18. #uofiwebcon @rachelbabiak BIG DESIGN

  19. #uofiwebcon @rachelbabiak LEAN UX

  20. #uofiwebcon @rachelbabiak LEAN UX

  21. #uofiwebcon @rachelbabiak Best UIs are designed by the entire team

  22. #uofiwebcon @rachelbabiak Company Name Our Cool Website This carousel will

    show you lots of content
 and give you 5 seconds to read it. Lorem ipsum dolor sit amet,
 consectetur adipiscing elit. 
 Integer vel tempor justo, 
 eget placerat purus. 
 In ut augue sit amet nisi 
 viverra ullamcorper. What We Do Lorem ipsum dolor sit amet,
 consectetur adipiscing elit. 
 Integer vel tempor justo, 
 eget placerat purus. 
 In ut augue sit amet nisi 
 viverra ullamcorper. How We Do It
  23. #uofiwebcon @rachelbabiak Company Name What We Do How We Do

    It Contact Our Cool Website This carousel will show you lots of content
 and give you 5 seconds to read it. Lorem ipsum dolor sit amet,
 consectetur adipiscing elit. 
 Integer vel tempor justo, 
 eget placerat purus. 
 In ut augue sit amet nisi 
 viverra ullamcorper. What We Do Lorem ipsum dolor sit amet,
 consectetur adipiscing elit. 
 Integer vel tempor justo, 
 eget placerat purus. 
 In ut augue sit amet nisi 
 viverra ullamcorper. How We Do It
  24. #uofiwebcon @rachelbabiak Company Name What We Do How We Do

    It Contact Lorem ipsum dolor sit amet,
 consectetur adipiscing elit. 
 Integer vel tempor justo, 
 eget placerat purus. 
 In ut augue sit amet nisi 
 viverra ullamcorper. What We Do Lorem ipsum dolor sit amet,
 consectetur adipiscing elit. 
 Integer vel tempor justo, 
 eget placerat purus. 
 In ut augue sit amet nisi 
 viverra ullamcorper. How We Do It We Build for You We create custom software. View our work and get to know us better. Our Work
  25. #uofiwebcon @rachelbabiak Company Name What We Do How We Do

    It Contact What We Do How We Do It Stay in Touch We Build for You We create custom software. View our work and get to know us better. Our Work
  26. #uofiwebcon @rachelbabiak No complicated software necessary

  27. #uofiwebcon @rachelbabiak TECHNIQUES

  28. #uofiwebcon @rachelbabiak PERSONAS

  29. #uofiwebcon @rachelbabiak https:/ /xtensio.com/user-persona/

  30. #uofiwebcon @rachelbabiak PROTO-PERSONAS

  31. #uofiwebcon @rachelbabiak NAME & CAPTION BIOGRAPHICAL INFO PAIN POINTS /

    NEEDS POTENTIAL SOLUTIONS
  32. #uofiwebcon @rachelbabiak • 42 years old • Paid hourly •

    Been with company 
 5+ years • Not tech savvy • Doesn’t have a lot of 
 time to use computer • Needs access to all
 areas of warehouse NAME & CAPTION BIOGRAPHICAL INFO PAIN POINTS / NEEDS POTENTIAL SOLUTIONS James • Tasks have to be 
 quick and easy • Light app restrictions • Multiple access points
  33. #uofiwebcon @rachelbabiak

  34. #uofiwebcon @rachelbabiak

  35. #uofiwebcon @rachelbabiak

  36. #uofiwebcon @rachelbabiak NAME & CAPTION BIOGRAPHICAL INFO PAIN POINTS /

    NEEDS POTENTIAL SOLUTIONS • From Planet Krypton • Alias: Clark Kent • Works at Daily Planet
 Newspaper • Able to fly • Kryptonite • Lex Luther • Lois Lane • Help people • Make his father proud • Maintain Clark Kent 
 image
  37. #uofiwebcon @rachelbabiak USER JOURNEYS

  38. #uofiwebcon @rachelbabiak [PERSONA] wants to [ACTION] because [NEED], but [FRICTION].

    James wants to check in an inbound shipment because a railcar just arrived, but he can’t weigh the product yet.
  39. #uofiwebcon @rachelbabiak

  40. #uofiwebcon @rachelbabiak

  41. #uofiwebcon @rachelbabiak

  42. #uofiwebcon @rachelbabiak DESIGN SESSIONS

  43. #uofiwebcon @rachelbabiak

  44. #uofiwebcon @rachelbabiak

  45. #uofiwebcon @rachelbabiak

  46. #uofiwebcon @rachelbabiak

  47. #uofiwebcon @rachelbabiak

  48. #uofiwebcon @rachelbabiak

  49. #uofiwebcon @rachelbabiak

  50. #uofiwebcon @rachelbabiak Accept failure Reduce waste Collaborate

  51. #uofiwebcon @rachelbabiak LEAN UX IN THE WILD

  52. #uofiwebcon @rachelbabiak Salesforce UX, Making Design Core to the Agile

    Process by Ian Schoen
  53. #uofiwebcon @rachelbabiak Salesforce UX, Making Design Core to the Agile

    Process by Ian Schoen
  54. #uofiwebcon @rachelbabiak Salesforce UX, Making Design Core to the Agile

    Process by Ian Schoen “We had to know the right thing 
 to build before we could build 
 the thing right.”
  55. #uofiwebcon @rachelbabiak Salesforce UX, Making Design Core to the Agile

    Process by Ian Schoen “Designers, developers and product managers each have their own point of view on how to make products successful…”
  56. #uofiwebcon @rachelbabiak Salesforce UX, Making Design Core to the Agile

    Process by Ian Schoen “The Sharpie proved to be one of the most democratic tools in our process. Anyone could pick one up and put their idea out into the world.”
  57. #uofiwebcon @rachelbabiak Salesforce UX, Making Design Core to the Agile

    Process by Ian Schoen
  58. #uofiwebcon @rachelbabiak Archie Miller of CarMax on Implementing Lean UX

    in Large Organizations by Archie Miller
  59. #uofiwebcon @rachelbabiak Archie Miller of CarMax on Implementing Lean UX

    in Large Organizations by Archie Miller
  60. #uofiwebcon @rachelbabiak WHAT WE COVERED Your users Why lean Techniques

  61. #uofiwebcon @rachelbabiak Q&A Slides available at speakerdeck.com/rachelkrau

  62. #uofiwebcon @rachelbabiak THANKS! Slides available at speakerdeck.com/rachelkrau