important? ✤ What is UI Design and why is it important? ✤ How do your users see the web? ✤ Ask questions and rethink you own browsing. donderdag 14 februari 13 Week
mobile communication devices, software applications, and websites with the focus on the user's experience and interaction. The goal of user interface design is to make the user's interaction as simple and efficient as possible, in terms of accomplishing user goals—what is often called user-centered design.“ donderdag 14 februari 13 Week
the task at hand without drawing unnecessary attention to itself. Graphic design may be utilized to support its usability. The design process must balance technical functionality and visual elements (e.g., mental model) to create a system that is not only operational but also usable and adaptable to changing user needs.” Source: Wikipedia donderdag 14 februari 13 Week
design is the practice of creating something that a person interfaces or interacts with. Concrete objects or virtual ones. The person creating that experience has already done the thinking and makes sure that the interaction happens as simple and as efficient as possible. donderdag 14 februari 13 Week
learnability of a human- made object. The object of use can be a software application, website, book, tool, machine, process, or anything a human interacts with.” Source: Wikipedia donderdag 14 februari 13 Week
communication, and knowledge transfer objects (such as a cookbook, a document or online help) and mechanical objects such as a door handle or a hammer.“ Source: Wikipedia donderdag 14 februari 13 Week
you interact with) or a website it should be easy to use and have a small (or no) learning curve. But what does it mean in plain English? donderdag 14 februari 13 Week
1. Firmitas: The strength and durability of the design; 2. Utilitas: A design’s usefulness and suitability for the needs of its intended users; 3. Venustas: The beauty of the design. donderdag 14 februari 13 Week
Usability resulted in greater kills and shorter training for personnel. Question at the time: “What design do we need, to kill more enemies through better matching soldier and weapon? And thus avoid getting killed ourselves.” • How quickly will a new crew member learn how to use the artillery cannon? • How many rounds per minute (ordnance) is the cannon able to fire with an inexperienced versus an experienced crew? • How does a design improvement decrease soldier fatigue (as a consequence of a lighter cognitive load)? donderdag 14 februari 13 Week
Titles / Text ✤ Links ✤ Where am i? ✤ Where should i begin? ✤ Where did they put _____ ? ✤ What is the most important? ✤ Why did they call it that? donderdag 14 februari 13 Week
us. ✤ They are representation in your mind, of real or imaginary objects or situations ✤ We do this to make sense of the world around us. donderdag 14 februari 13 Week
mental models? ✤ Users use their own mental models to perceive and figure out how a system works. ✤ This is not an active process. ✤ We have to streamline the way a user thinks by thinking for them. donderdag 14 februari 13 Week
us. ✤ They are representation in your mind, of real or imaginary objects or situations ✤ We do this to make sense of the world around us. donderdag 14 februari 13 Week
Users use their own mental models to perceive how a system works. If the don’t, they’ll figure something out Expected behavior UI System Actual Behavior donderdag 14 februari 13 Week
in User interface design? 1. Work flow and prioritizing functions Rank most commonly used or most important menu items from top-down left-right. Visualize work flow top-down left-right. donderdag 14 februari 13 Week
in User interface design? Work flow and prioritizing functions 1. Rank most commonly used or most important menu items from top-down left-right. Visualize work flow top-down left-right. Match between system and the real world 2. Language, terminology, part of speech, translation, semantics donderdag 14 februari 13 Week
plural of medium. See Usage Note at medium. Medium 1. Something, such as an intermediate course of action, that occupies a position or represents a condition midway between extremes. ... 4. pl. media Usage Problem. a. A means of mass communication, such as newpapers, magazines, radio, or television. b. media (used with a sing. or pl. verb) The group of journalists and others who constitute the communications industry and profession. 5. pl. media Computer Science. An object or device, such as a disk, on which data is stored. 6. pl. mediums A person thought to have the power to communicate with the spirits of the dead or with agents of another world or dimension. Also called psychic. 7. pl. media a. A surrounding environment in which something functions and thrives. b. The substance in which a specific organism lives and thrives. c. A culture medium. ... 11. A size of paper, usually 18 × 23 inches or 17 1/2 × 22 inches. donderdag 14 februari 13 Week
broad rectangular piece of fabric serving as a basic article of bedding. 2. a. A broad, thin, usually rectangular mass or piece of material, such as paper, metal, glass, or plywood. b. A flat or very shallow, usually rectangular pan used for baking. 3. A broad, flat, continuous surface or expanse: a sheet of ice. 4. A moving expanse: a sheet of flames. 5. A newspaper, especially a tabloid. 6. Geology. A broad, relatively thin deposit or layer of igneous or sedimentary rock. 7. A large block of stamps printed by a single impression of a plate before the individual stamps have been separated. 8. Mathematics. A surface of revolution generated by revolving a hyperbola about one of its two symmetric axes. donderdag 14 februari 13 Week
A leaf or one side of a leaf, as of a book, letter, newspaper, or manuscript: tore a page from the book. b. The writing or printing on one side of a leaf. c. The type set for printing one side of a leaf. 2. A noteworthy or memorable event: a new page in history. 3. Computer Science. A quantity of memory storage equal to between 512 and 4,096 bytes. 4. Computer Science. A webpage. 5. pages A source or record of knowledge: in the pages of science. donderdag 14 februari 13 Week
content accessed? .. using Analogies? .. using Metaphors? .. using Stereotypes? .. using Functions? Match between system and the real world donderdag 14 februari 13 Week
5 users you reveal 85% of your site’s problems. 15 users find pretty much all problems. (truth: zero users results in zero insight) donderdag 14 februari 13 Week
site or app ✤ After design changes, test! ✤ After minor changes, test. ✤ During development, test. ✤ Before, during and after site is done - test. ✤ Test, test, test! donderdag 14 februari 13 Week
Test Club is: You do talk about Usability Test Club. ✤ The second rule of Usability Test Club is: You do talk about Usability Test Club. ✤ Third rule of Usability Test Club: someone yells stop, goes limp, taps out, the test is over. ✤ Fourth rule: minimum of 5 people for a test. ✤ Fifth rule: one test at a time, fellas. ✤ Sixth rule: try to do a minimum of 5 tests per site or app ✤ Seventh rule: tests will go on as long as the task in the script tells you. ✤ And the eighth and final rule: if this is your first time at Usability Test Club, you have to test. donderdag 14 februari 13 Week
one observer. ✤ Working prototype of site/app. ✤ Cognitive testing ✤ More people, one hall monitor. ✤ Give user specific task. ✤ Theoretical or working prototype. donderdag 14 februari 13 Week
careful how you phrase your questions ✤ Do not lead the user ✤ Tell the user to “think out loud” ✤ Pay attention to facial gestures ✤ Identify frustration and emotion ✤ Keep track of hesitation and time delays ✤ Refrain from attempting to assist the user donderdag 14 februari 13 Week
✤ Personas - Who is this person that is visiting our site? ✤ Scenarios - Describe the user's goals and the tasks he/ she will want to accomplish. donderdag 14 februari 13 Week
details should be factual. What do they do? And for how long? How do they live? And where? What do they eat? And why? ✤ Why personas? Defining a specific user's goals and needs Giving teams a focus with a common understanding Personas donderdag 14 februari 13 Week
mechanic with an organization offering road service to customers when their car breaks down. He has worked in the job for the past 12 years and knows it well. Many of the younger mechanics ask Bob for advice when they meet up in the depot as he always knows the answer to tricky mechanical problems. Bob likes sharing his knowledge with the younger guys, as it makes him feel a valued part of the team. ✤ Bob wonders if he will be able to cope with the new computer system. He doesn’t mind asking his grandchildren for help when he wants to send an email to his brother overseas, but asking the guys at work for help is another story. Personas - Example donderdag 14 februari 13 Week
home from work you found the fire department at your home and your house in ashes. You are in shock. You need to contact your insurance company and what you should do now and also find out if they can arrange for a place for you to stay while you get this disaster sorted out. is more engaging than: “You are trying to figure out how to file a claim on your insurance policy.” Scenarios - Tips donderdag 14 februari 13 Week
use the information on my site to plan a road trip around the Southwest. My scenario: Parents of 2 pre-teens want to take a road trip around Colorado and Utah. They want to start in Denver, stop at archaeology sites, go on hikes, and find nearby camping or hotels. They find my site by doing a search on Google for ‘visiting Anasazi ruins by car.’" “I have an online jewelry store. We put our URL in our newspaper ads and most people get to us by typing the address. A shopper should be able to compare rings in a particular price range ($500 to $1000, for example), get answers to questions (can I pick the gemstone, for example), pick one, and buy it online.” Scenarios - Tips donderdag 14 februari 13 Week
first - What is your general impression on this site? - What is the site about? - How long does it take before you understand what the site is about? Scenarios - Tips donderdag 14 februari 13 Week
the right electric drill that will meet your needs” rather than “Click the link that says hardware. Then click on power tools. Then pick an electric drill.” Scenarios - Tips donderdag 14 februari 13 Week
and http://fivesecondtest.com/ ✤ click tests and heatmaps/confettimaps / : http://theclicktest.com/ and http://www.crazyegg.com/ ✤ humans tests (on a budget): https://www.mturk.com/ Test? How? - Online donderdag 14 februari 13 Week
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