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Communicating Results

Communicating Results

The fourth (and last) in the series of lunchtime dialogues on the Dynamics of Evaluation. A panel discussion between Dione Hills (Chair), Cristina Castellanos, Milena Stateva, Laura Stock and Richard Allen.

Tavistock Institute

July 11, 2016
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  1. Communicating results
    A Dynamics of Evaluation Dialogue
    A panel discussion with
    Dione Hills (Chair)
    Cristina Castellanos
    Milena Stateva
    Laura Stock
    Richard Allen

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  2. The dynamics of
    evaluation series
    •  Bringing together evaluation
    and consultancy practice
    •  Exploring this interface with
    others working in the field
    •  Considering the potential for
    a future professional
    development offer

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  3. Why Problematisation is
    Important
    Communicating results
    through multiple
    channels.
    Today’s event
    Would a clearer appreciation of dynamics – and politics – of
    communication help ensure that evaluation findings are better
    used?
    There are a number of different views on this…
    Simple message for a
    complex phenomenon
    Transacting Knowledge

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  4. A simple message
    for a complex phenomenon?
    Cristina Castellanos

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  5. Reform of parental leave system: Equal Non-Transferable Fully Paid Parental Leave
    A Case Study to estimate the overall benefits of policy reforms within the gender equality political agenda (EIGE 2014)
    Change chain (evaluation report: benefits of a policy reform)

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  6. Reform of parental leave system
    Effects of maternity and paternity leave
    on Gender Equality:
    Equal, Non-Transferable and Fully Paid Parental Leave
    Case study: evaluation of parental leave system

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  7. Case study: evaluation of parental leave system
    •  A simple message with the most relevant findings
    •  Understanding of the broader context(s)
    of the policy/program and objective(s)
    •  Understanding the audiences: who and how is
    affected by the findings and the recommendations?
    •  Be ready to ADAPT tools and USE different
    APPROACHES to COMMUNICATE & EXPLAIN key
    ideas
    •  Be ready to REFLECT, LEARN AND IMPROVE
    evaluation and way of communicating and engaging

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  8. Case study: evaluation of parental leave system
    Examples of communication: different impacts
    •  www.leavenetwork.org/
    •  www.equalandnontransferable.org
    •  www.tavinstitute.org/news/
    •  www.tavinstitute.org/news/animation-lifecycle-of-poverty-
    and-relationships/
    •  Mass media (TV, journals,…) & social media
    http://goo.gl/MJk3Zp (Spanish video)
    http://www.economist.com/topics/parental-leave
    •  Conferences, workshops, debates, individual/group
    talks…
    •  Reports, scientific articles,…

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  13. As evaluators:
    Evidence & findings to
    explain and support
    the simple message

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  14. Equal, Non-Transferable and Fully Paid Parental Leave
    as policy reform within the Gender Equality Political Agenda

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  15. A simple message
    for a complex phenomenon:
    Diversity, quantity and quality of tools,
    approaches and stakeholders
    (and time & patience)

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  16. Why problematisation is important
    Milena Stateva

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  17. The “three-minute elevator” test vs “old
    school” reports
    •  An increased demand for simplicity, summaries, “clear language”,
    audio-visual presentations of data and other forms of digested
    feedback.
    •  The masked problem with “old school” reports: under-resourced
    projects have become the norm in this century.
    •  Ease of assimilation work to the effect of putting our common senses to
    sleep and can be easily abused - the mesmerising effects of multi-
    media presentations should not be countervailed with over-stimulating
    messages and techniques, but by using the approach to present
    aspects rather than the whole picture.
    •  The complexity is not only lost but replaced by a misleading sense of
    the real world as an orderly, beautiful, easy and ‘progressive’ place for
    us to be – including how interventions and policies are logical, linear
    and overall successful, even if this is was not the evaluators’ feedback.

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  18. Influencing & Dissemination:
    Reflections from JRF Project
    Laura Stock [email protected]
    Pauline Meyer [email protected]

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  20. Policy Briefings

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  24. Influencing & Dissemination

    Politics of Representation: Systemic issues
    1.  Complexity vs Simplicity
    2. Policy-Ready Messages

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  25. 3. Inclusion/Exclusion & Being Seen
    4.  What Counts As Evidence
    5. Political Impartiality

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  26. 6.  Visual Representation
    7. Team Dynamics
    8. Engaged With
    Current Affairs

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  27. So Research Dissemination is …..

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  28. What Next?

    •  Keeping Social Media momentum – Family Poverty Field
    •  New projects & animations – Adoption Support, others?
    •  Capturing Learning – paper & dynamics evaluation course
    •  Taking forward strategically – new strategic initiative?

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  29. Transacting Knowledge
    Richard Allen

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  30. Knowledge co-production

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  31. Just build me a dashboard ToC complexity perspective

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  32. Discovering
    Knowledge

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  33. Shaping and using knowledge
    Proving vs improving

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  34. empirical,
    rational,
    institutional
    theory driven,
    complex,
    systemic

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  35. Seeing the client in context
    Theory of change
    Positioning
    Stakeholders
    Beneficiaries
    Resources

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  36. References
    •  DiMaggio, P. J., & Powell, W., W. (1983). The iron cage revisited:
    Institutional isomorphism and collective rationality in organizational
    fields. American Sociological Review, 48(2), 14–160.
    •  Duymedijan, R. and Rüling, C., (2010), "Towards a Foundation of
    Bricolage in Organization and Management Theory", Organization
    Studies, Vol. 31, No. 2, pp. 1333-151.
    •  Nicholls, A. (2009), " 'We do good things, don't we?': 'Blended Value
    Accounting' in social entrepreneurship", Accounting, Organizations and
    Society, Vol. 34, pp 755-769.
    •  Weick, K., (1995), Sensemaking in Organisations, Sage, London.

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  37. Communicating results: your
    experience
    A reflective activity

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  38. Personal reflection (10’)
    •  Can you think of an evaluation that you were involved in
    where there were challenges of the kind discussed
    earlier?
    •  If yes, how did you cope with this challenge?
    •  Have any of the idea presented earlier suggested ways
    in which things might have been handled differently?

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  39. In pairs (15’)
    Share your cases with each other,
    note differences and similarities and
    how you each coped in that situation

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  40. In whole table group (15’)
    Discuss
    •  How do you now feel about the ‘challenging situation’ you described
    •  Did any new insights come up as you were discussing this in pairs?
    •  Generally – how did you find this exercise?

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  41. In plenary (15’)
    Thank you!

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