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Communicating Results

Communicating Results

The fourth (and last) in the series of lunchtime dialogues on the Dynamics of Evaluation. A panel discussion between Dione Hills (Chair), Cristina Castellanos, Milena Stateva, Laura Stock and Richard Allen.

Tavistock Institute

July 11, 2016

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  1. Communicating results A Dynamics of Evaluation Dialogue A panel discussion

    with Dione Hills (Chair) Cristina Castellanos Milena Stateva Laura Stock Richard Allen
  2. The dynamics of evaluation series •  Bringing together evaluation and

    consultancy practice •  Exploring this interface with others working in the field •  Considering the potential for a future professional development offer
  3. Why Problematisation is Important Communicating results through multiple channels. Today’s

    event Would a clearer appreciation of dynamics – and politics – of communication help ensure that evaluation findings are better used? There are a number of different views on this… Simple message for a complex phenomenon Transacting Knowledge
  4. A simple message for a complex phenomenon? Cristina Castellanos

  5. Reform of parental leave system: Equal Non-Transferable Fully Paid Parental

    Leave A Case Study to estimate the overall benefits of policy reforms within the gender equality political agenda (EIGE 2014) Change chain (evaluation report: benefits of a policy reform)
  6. Reform of parental leave system Effects of maternity and paternity

    leave on Gender Equality: Equal, Non-Transferable and Fully Paid Parental Leave Case study: evaluation of parental leave system
  7. Case study: evaluation of parental leave system •  A simple

    message with the most relevant findings •  Understanding of the broader context(s) of the policy/program and objective(s) •  Understanding the audiences: who and how is affected by the findings and the recommendations? •  Be ready to ADAPT tools and USE different APPROACHES to COMMUNICATE & EXPLAIN key ideas •  Be ready to REFLECT, LEARN AND IMPROVE evaluation and way of communicating and engaging
  8. Case study: evaluation of parental leave system Examples of communication:

    different impacts •  www.leavenetwork.org/ •  www.equalandnontransferable.org •  www.tavinstitute.org/news/ •  www.tavinstitute.org/news/animation-lifecycle-of-poverty- and-relationships/ •  Mass media (TV, journals,…) & social media http://goo.gl/MJk3Zp (Spanish video) http://www.economist.com/topics/parental-leave •  Conferences, workshops, debates, individual/group talks… •  Reports, scientific articles,…
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  13. As evaluators: Evidence & findings to explain and support the

    simple message
  14. Equal, Non-Transferable and Fully Paid Parental Leave as policy reform

    within the Gender Equality Political Agenda
  15. A simple message for a complex phenomenon: Diversity, quantity and

    quality of tools, approaches and stakeholders (and time & patience)
  16. Why problematisation is important Milena Stateva

  17. The “three-minute elevator” test vs “old school” reports •  An

    increased demand for simplicity, summaries, “clear language”, audio-visual presentations of data and other forms of digested feedback. •  The masked problem with “old school” reports: under-resourced projects have become the norm in this century. •  Ease of assimilation work to the effect of putting our common senses to sleep and can be easily abused - the mesmerising effects of multi- media presentations should not be countervailed with over-stimulating messages and techniques, but by using the approach to present aspects rather than the whole picture. •  The complexity is not only lost but replaced by a misleading sense of the real world as an orderly, beautiful, easy and ‘progressive’ place for us to be – including how interventions and policies are logical, linear and overall successful, even if this is was not the evaluators’ feedback.
  18. Influencing & Dissemination: Reflections from JRF Project Laura Stock l.stock@tavinstitute.org

    Pauline Meyer p.meyer@tavinstitute.org
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  20. Policy Briefings

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  24. Influencing & Dissemination Politics of Representation: Systemic issues 1.  Complexity

    vs Simplicity 2. Policy-Ready Messages
  25. 3. Inclusion/Exclusion & Being Seen 4.  What Counts As Evidence

    5. Political Impartiality
  26. 6.  Visual Representation 7. Team Dynamics 8. Engaged With Current

  27. So Research Dissemination is …..

  28. What Next? •  Keeping Social Media momentum – Family Poverty

    Field •  New projects & animations – Adoption Support, others? •  Capturing Learning – paper & dynamics evaluation course •  Taking forward strategically – new strategic initiative?
  29. Transacting Knowledge Richard Allen

  30. Knowledge co-production

  31. Just build me a dashboard ToC complexity perspective

  32. Discovering Knowledge

  33. Shaping and using knowledge Proving vs improving

  34. empirical, rational, institutional theory driven, complex, systemic

  35. Seeing the client in context Theory of change Positioning Stakeholders

    Beneficiaries Resources
  36. References •  DiMaggio, P. J., & Powell, W., W. (1983).

    The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields. American Sociological Review, 48(2), 14–160. •  Duymedijan, R. and Rüling, C., (2010), "Towards a Foundation of Bricolage in Organization and Management Theory", Organization Studies, Vol. 31, No. 2, pp. 1333-151. •  Nicholls, A. (2009), " 'We do good things, don't we?': 'Blended Value Accounting' in social entrepreneurship", Accounting, Organizations and Society, Vol. 34, pp 755-769. •  Weick, K., (1995), Sensemaking in Organisations, Sage, London.
  37. Communicating results: your experience A reflective activity

  38. Personal reflection (10’) •  Can you think of an evaluation

    that you were involved in where there were challenges of the kind discussed earlier? •  If yes, how did you cope with this challenge? •  Have any of the idea presented earlier suggested ways in which things might have been handled differently?
  39. In pairs (15’) Share your cases with each other, note

    differences and similarities and how you each coped in that situation
  40. In whole table group (15’) Discuss •  How do you

    now feel about the ‘challenging situation’ you described •  Did any new insights come up as you were discussing this in pairs? •  Generally – how did you find this exercise?
  41. In plenary (15’) Thank you!