How to ask good questions

715538351c6be6d67ba658fed4322fec?s=47 Tal Raviv
April 07, 2019

How to ask good questions

715538351c6be6d67ba658fed4322fec?s=128

Tal Raviv

April 07, 2019
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  1. 6.

    @talraviv talraviv.org as a five year old watching the mechanic

    fix the family car throughout 12 years of school
  2. 7.

    @talraviv talraviv.org as a five year old watching the mechanic

    fix the family car throughout 12 years of school certainly in college
  3. 8.

    @talraviv talraviv.org as a five year old watching the mechanic

    fix the family car throughout 12 years of school certainly in college in work meetings
  4. 9.

    @talraviv talraviv.org as a five year old watching the mechanic

    fix the family car throughout 12 years of school certainly in college in work meetings while getting taught things
  5. 10.

    @talraviv talraviv.org as a five year old watching the mechanic

    fix the family car throughout 12 years of school certainly in college in work meetings while getting taught things and at the doctor’s office
  6. 21.

    @talraviv talraviv.org tire kicks stress test inoculation sunlight chaos monkey*

    of knowledge good questions are the *A great tech term I learned: it’s software that breaks your infrastructure on purpose to find problems early
  7. 29.

    @talraviv talraviv.org blenders stirrers cross pollinators shakers mattocks* of communication

    good questions are the *Like a plough or a tiller but really basic and for hard soil. Thanks Wikipedia!
  8. 33.

    @talraviv talraviv.org are likely insecure are pretty fragile are hiding

    something systems and people that dont like questions
  9. 34.

    @talraviv talraviv.org are likely insecure are pretty fragile are hiding

    something are at their edge systems and people that dont like questions
  10. 35.

    @talraviv talraviv.org are likely insecure are pretty fragile are hiding

    something are at their edge won’t last long-term systems and people that dont like questions
  11. 36.

    @talraviv talraviv.org are likely insecure are pretty fragile are hiding

    something are at their edge won’t last long-term are unfair or unhealthy systems and people that dont like questions
  12. 37.

    @talraviv talraviv.org are likely insecure are pretty fragile are hiding

    something are at their edge won’t last long-term are unfair or unhealthy think about that teacher, religion, social context, organization, institution, practice, leader etc. that didn’t like questions systems and people that dont like questions
  13. 39.

    @talraviv talraviv.org my dad my mom my best friends my

    culture my professors my bosses i got really lucky
  14. 40.

    @talraviv talraviv.org my dad my mom my best friends my

    culture my professors my bosses [for the most part] were delighted when I asked questions i got really lucky
  15. 45.
  16. 46.

    @talraviv talraviv.org be dumb be dumb out loud be dumb

    kindly it’s three things you already know how to do:
  17. 53.

    @talraviv talraviv.org put yourself in the person’s shoes imagine the

    system working visualize it happening play it in your head
  18. 54.

    @talraviv talraviv.org put yourself in the person’s shoes imagine the

    system working visualize it happening build a mental model play it in your head
  19. 55.

    @talraviv talraviv.org put yourself in the person’s shoes imagine the

    system working visualize it happening build a mental model …is that hard to do? Good! play it in your head
  20. 59.
  21. 60.

    @talraviv talraviv.org why doesn’t it connect? what feels blurry? are

    there missing puzzle pieces? is there a term you don’t understand? feel frustrated
  22. 61.

    @talraviv talraviv.org why doesn’t it connect? what feels blurry? are

    there missing puzzle pieces? is there a term you don’t understand? is there a missing “why” feel frustrated
  23. 62.

    @talraviv talraviv.org the more effort you put into trying to

    really wrap your head around something, the more gaps you’ll notice
  24. 65.

    @talraviv talraviv.org how often does this process happen? how many

    people are there? what isn’t important here? feel frustrated
  25. 66.

    @talraviv talraviv.org how often does this process happen? how many

    people are there? what isn’t important here? what if this didn’t take place? feel frustrated
  26. 67.

    @talraviv talraviv.org how often does this process happen? how many

    people are there? what isn’t important here? what if this didn’t take place? how do they get that number? feel frustrated
  27. 71.

    @talraviv talraviv.org feel frustrated what does that acronym mean? how

    do we even know that?? that’s a big list, what’s the main driver?
  28. 72.

    @talraviv talraviv.org feel frustrated what does that acronym mean? how

    do we even know that?? that’s a big list, what’s the main driver? why is that fact a given?
  29. 73.

    @talraviv talraviv.org feel frustrated what does that acronym mean? how

    do we even know that?? that’s a big list, what’s the main driver? why is that fact a given? where did that constraint come from?
  30. 74.

    @talraviv talraviv.org feel frustrated what does that acronym mean? how

    do we even know that?? that’s a big list, what’s the main driver? why is that fact a given? where did that constraint come from? why doesn’t it add up in my brain????
  31. 83.

    @talraviv talraviv.org being dumb out loud is scary what if

    everyone else already knows the answer?
  32. 87.

    @talraviv talraviv.org then why are you different? are you new?

    are you there to collaborate? say everyone else already knows
  33. 88.

    @talraviv talraviv.org then why are you different? are you new?

    are you there to collaborate? are you there to learn? say everyone else already knows
  34. 89.

    @talraviv talraviv.org then why are you different? are you new?

    are you there to collaborate? are you there to learn? …there’s probably a legit reason! say everyone else already knows
  35. 91.

    @talraviv talraviv.org …if it’s a legit reason, good people will

    appreciate you say everyone else already knows
  36. 92.

    @talraviv talraviv.org …if it’s a legit reason, good people will

    appreciate you it means you care say everyone else already knows
  37. 93.

    @talraviv talraviv.org …if it’s a legit reason, good people will

    appreciate you it means you care it means you listen say everyone else already knows
  38. 94.

    @talraviv talraviv.org …if it’s a legit reason, good people will

    appreciate you it means you care it means you listen it means they trust you to speak up say everyone else already knows
  39. 97.

    @talraviv talraviv.org now what if no one else knows either

    is it a fledgling idea? is it being communicated vaguely?
  40. 98.

    @talraviv talraviv.org now what if no one else knows either

    is it a fledgling idea? is it being communicated vaguely? are first principles unclear?
  41. 99.

    @talraviv talraviv.org now what if no one else knows either

    is it a fledgling idea? is it being communicated vaguely? are first principles unclear? are they taking facts for granted?
  42. 100.

    @talraviv talraviv.org now what if no one else knows either

    is it a fledgling idea? is it being communicated vaguely? are first principles unclear? are they taking facts for granted? …they’ll appreciate you asked!
  43. 102.

    @talraviv talraviv.org if people around you aren’t asking questions it’s

    either because they’re not trying to understand
  44. 103.

    @talraviv talraviv.org if people around you aren’t asking questions it’s

    either because they’re not trying to understand or they are, and they’re not saying anything
  45. 105.

    @talraviv talraviv.org it’s become a point of pride for me

    to ask my dumb questions and if people laugh, something’s wrong with them not me
  46. 106.

    @talraviv talraviv.org it’s become a point of pride for me

    to ask my dumb questions and if people laugh, something’s wrong with them not me (good people don’t laugh at dumb questions)
  47. 107.

    @talraviv talraviv.org This is easier said than done I’m lucky

    to have this behavior positively reinforced [for the most part]
  48. 110.

    @talraviv talraviv.org confident experienced people ask dumb questions have you

    noticed how the people who’ve been around for the longest are the ones that ask the simplest dumbest questions?
  49. 111.

    @talraviv talraviv.org confident experienced people ask dumb questions have you

    noticed how the people who’ve been around for the longest are the ones that ask the simplest dumbest questions? FYI: If you ask dumb simple questions, they’ll appreciate and trust you more
  50. 118.

    @talraviv talraviv.org questioning their competence cross examining their testimony arm

    wrestling them people may feel like youre attacking them
  51. 123.

    @talraviv talraviv.org have a good relationship [okay, duh, so barring

    that…] how can you add energy with your questions
  52. 124.

    @talraviv talraviv.org have a good relationship [okay, duh, so barring

    that…] make it clear you trust they know their stuff how can you add energy with your questions
  53. 125.

    @talraviv talraviv.org have a good relationship [okay, duh, so barring

    that…] make it clear you trust they know their stuff make it clear the problem is in your brain not their brain how can you add energy with your questions
  54. 126.

    @talraviv talraviv.org “I want to make sure I am following

    you…” “I may have missed this part…” “I’m new to this so I don’t understand…” “I’m not an expert here at all…” make it about your brain not their brain
  55. 129.

    @talraviv talraviv.org “Generous listening is powered by curiosity, a virtue

    we can invite and nurture in ourselves to render it instinctive. It involves a kind of vulnerability— a willingness to be surprised, to let go of assumptions and take in ambiguity. The listener wants to understand the humanity behind the words of the other, and patiently summons one’s own best self and one’s own best words and questions.” Krista Tippett
  56. 132.

    @talraviv talraviv.org devil’s advocate questions that focus on “why this

    won’t work” (instead of asking how it can) be dumb doesnt mean
  57. 133.

    @talraviv talraviv.org devil’s advocate questions that focus on “why this

    won’t work” (instead of asking how it can) questions that hold “lack of perfection” against an idea (instead of focusing on what matters) be dumb doesnt mean
  58. 135.

    @talraviv talraviv.org trying to catch people in inconsistencies or contradictions,

    prosecutor style “why” questions that unravel things too far back to be useful, four year old style be dumb doesnt mean
  59. 136.

    @talraviv talraviv.org “[W]e trade mostly in answers— competing answers— and

    in questions that corner, incite, or entertain. In journalism we have a love affair with the ‘tough’ question, which is often an assumption masked as an inquiry and looking for a fight.
  60. 137.

    @talraviv talraviv.org “[W]e trade mostly in answers— competing answers— and

    in questions that corner, incite, or entertain. In journalism we have a love affair with the ‘tough’ question, which is often an assumption masked as an inquiry and looking for a fight. … My only measure of the strength of a question now is in the honesty and eloquence it elicits.” Krista Tippett
  61. 139.

    @talraviv talraviv.org out loud doesnt mean taking up other’s time

    with your questions holding things up if you don’t get an answer
  62. 142.

    @talraviv talraviv.org kindly doesnt mean overly careful and apologetic so

    indirect that it’s hard to follow (working on the west coast, I have to ask people to say things again, simpler)