set of processes for creating, communicating and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders.” -American Marketing Association 2011
Are there plans to introduce new packaging or design Any plans to change the formulation in any way Any new features to the product What are the new branding opportunities planned Are there any extra services available around the product
it in the hands of consumers What is the pricing structure What are your input costs Will you discount the product What level of mark up is required to make a profit but keep the product competitive What is your competition charging?
for mass media – depends on the target markets What promotional means will you use – 30 sec commercials/ 30 mins radio programmes/ newspaper ads - size/ Are there plans for sales promotions or giveaways What if any Public Relations activities are being planned Are there any sponsorship opportunities to promote the product How are you utilising the ‘new’ media - Social Media
plan -the goals and recommendations Normally a snap shot of the plan – written for persons unable to read the entire plan Sums up the contents of the plan in about 3 pages Should state the basic opportunities identified Usually written last Includes statistics and figures
product or service Explains the product concept if it is a new product Summarises recent performance if it is an existing product or service Could include a history of the company or description of the product or service Tells what the remainder of the marketing plan will cover
Translate into measurable action statements No of units to be sold/rate of growth expected/ market share Present an effective way to help measure success Should be quantifiable and time sensitive May address image, customer satisfaction, product recognition
present environment in which you are operating Threat of New Entrants Bargaining Power of Suppliers Rivalry among Existing Competitors Bargaining Power of Buyers Threat of Substitutes
who are targeted show a strong affinity or brand loyalty to that particular brand. Target marketing allows the sales team to customise their message to a specific group of customers in a more focused manner.
on the most important aspect of your business--the customer. LOWER COST, HIGHER PROFIT Targeting the right customer for your product or service will increase the efficiency of your sales and decrease marketing and operation costs, potentially translating into a bigger profit margin.
4 P’s to prepare specific strategies for the product/service How to price it (discounts, mark ups) The product (package design) How/where will the product be sold Where/how to promote
Accessible & user friendly Interactive conversation Connect and share with people with similar interest Of 286, 705 Barbadians, 188,000 have internet access & 114, 240 are facebook subscribers (65% penetration)
like sharing in real life. "Circles" enables users to organize contacts into groups for sharing "Hangouts" are places used to facilitate group video chat (with a maximum of 10 people participating in a single Hangout at any point in time).
interest Create and share theme based collections (events, interest, hobbies) Users can re-pin things of interest Allows sharing via facebook and twitter Pinterest
the plan including cost of marketing, promotion, research, package design, Financial analysis should contain a sales forecast – how many are expected to sell.