Presented at the Digital PM Summit, Austin, Texas 2014.
The Internetz is full of articles about what tools and processes to use for digital project management, however this will only get you so far. In order to become a great digital project manager you must also know how to manage people, including: clients, project teams, other colleagues and your bosses.
But guess what, every single one of these people are individuals and yet consistently we try to apply blanket rules to their ‘type’ and consider our people management skills complete.
In this presentation, as well as explaining how he personally manages teams, Sam also posits that we should increase our awareness of the specific differences in people and adjust our views and behaviours accordingly when it comes to managing and working with other human beings.