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People are Weird, I’m Weird - DPM Summit, Texas 2014

Sam Barnes
October 07, 2014

People are Weird, I’m Weird - DPM Summit, Texas 2014

Site: http://www.thesambarnes.com

Presented at the Digital PM Summit, Austin, Texas 2014.

The Internetz is full of articles about what tools and processes to use for digital project management, however this will only get you so far. In order to become a great digital project manager you must also know how to manage people, including: clients, project teams, other colleagues and your bosses.

But guess what, every single one of these people are individuals and yet consistently we try to apply blanket rules to their ‘type’ and consider our people management skills complete.

In this presentation, as well as explaining how he personally manages teams, Sam also posits that we should increase our awareness of the specific differences in people and adjust our views and behaviours accordingly when it comes to managing and working with other human beings.

Sam Barnes

October 07, 2014
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Transcript

  1. PEOPLE ARE WEIRD,
    I’M WEIRD

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  2. @thesambarnes
    thesambarnes.com

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  3. SAM
    Y U NO DO TALK YET?
    SHORT MAN

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  4. HIRING
    THE RIGHT PEOPLE

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  5. 1. BULLSHITTING CANDIDATES
    2. HIRING DOUCHEBAGS
    HIRING MISTAKES

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  6. 1. WHAT’S GOOD ABOUT WORKING HERE
    2. WHAT’S BAD ABOUT WORKING HERE
    I TELL CANDIDATES

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  7. WHY!?
    PEOPLE LOVE CANDOUR
    NO COMPANY IS PERFECT
    PEOPLE EXPECT BULLSHIT

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  8. 1. THAT VALUE HONESTY
    2. WHO ARE WISE
    I WANT TO ATTRACT PEOPLE TO MY TEAM

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  9. 10 Work somewhere for a while, annoyed
    20 Get frustrated at a few things
    30 Hear others whinging about all the things
    40 Try to change all the things
    50 PRINT “CV”
    60 Leave and work where things appear to be fixed
    70 Honeymoon period and all the things are fixed
    80 Start to notice some things
    90 Things that were ok at last place are broken here
    100 GOTO 10

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  10. BULLSHIT IS POINTLESS
    FOR CANDIDATES, CLIENTS, TEAMS & BOSSES
    IN THE LONG RUN

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  11. You're not perfect, sport,
    and let me save you the
    suspense: this girl you've
    met, she's not perfect
    either.
    !
    But the question is
    whether or not you're
    perfect for each other.
    !
    !
    Robin Williams, Good Will Hunting

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  12. The honesty. It started at my interview
    and never stopped.
    !
    I’m really grateful that my boss is
    always honest with me. I think it rubs
    off on the whole team and means that
    there’s a great environment of mutual
    respect.
    !
    !
    Josh Hill, Software Engineer @globaldev

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  13. NEVER HIRE DOUCHEBAGS
    EVEN IF REALLY TALENTED
    DOUCHE TEST
    THE
    TM

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  14. Testing is a task.
    Quality is an attitude.
    !
    !
    Rob Smith, MD at Blueleaf

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  15. ASSHOLE
    DOUCHEBAG =

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  16. I don't care how
    good your engineer
    is, if they’re an
    asshole, fire them.
    !
    !
    Nathen Harvey,
    Tech Community Manager at Chef

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  17. TEAM
    BONDING
    MONITORING
    TEAM & CLIENT

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  18. It’s funny cos we’re freaks of nature.


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  19. TEAM
    BONDING
    THE KEVIN
    BACON GAME

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  20. 1. WRITE NON-WORK FACTS ABOUT YOU
    2. ONE PERSON READS OUT THEIRS
    3. ANY PERSON LINKS TO ONE FACT
    4. THEY EXPLAIN THE LINK
    5. THEN READ OUT ALL OF THEIR FACTS
    6. SOMEONE ELSE LINKS TO A FACT
    7. REPEAT UNTIL EVERYONE HAS SPOKEN
    THE KEVIN BACON GAME

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  21. TEAM
    BONDING
    TEAM CHARTER

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  22. 1. CHOOSE A NAME
    2. CHOOSE A LOGO
    3. WHAT THE TEAM SHOULD BE
    4. WHAT THE TEAM BELIEVE IN
    TEAM CHARTER

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  23. SHOULD BE
    PROUD
    HAPPY
    LEARNING
    EVOLVING
    ADAPTABLE
    TEAM BOLT
    BELIEVE IN
    COMMUNICATING
    BEST PRACTICE
    SUPPORTING
    POSITIVITY
    TEACHING

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  24. TEAM
    MONITORING
    TEAM RADAR

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  25. TEAM
    MONITORING
    NIKO NIKO CALENDAR

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  26. OCTOBER 1 2 3 4 5 6 7
    PETE
    KATIE
    BOB
    KEVIN BACON
    GRUMPY CAT

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  27. CHAOS
    MONKEYS

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  28. It’ll only take you five minutes.
    !
    !
    The Underestimater

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  29. Ahem, I think you'll
    find it will take me
    approximately
    33 minutes.
    !
    !
    Smug Sam

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  30. DEALING WITH CHAOS MONKEYS
    1. OFFSITE 1-2-1
    2. EXPLAIN GROUP PAIN
    3. SENIOR PEER GUIDANCE
    4. EXPOSE PLANET DPM

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  31. WITH CHAOS MONKEYS, CONSIDER
    1. JUST HAVING A BAD DAY?
    2. PERSONAL LIFE PROBLEMS?
    3. WORKED WITH SHIT DPMS?
    4. ARE THEY RIGHT?

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  32. INTROVERTS&
    EXTROVERTS

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  33. 1. BORING
    2. UNSOCIABLE
    3. MISERABLE
    THINGS I’M CALLED
    4. HOBBIT

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  34. I WAS JUDGING WHAT
    NORMAL WAS
    USING ME
    AS THE BENCHMARK
    FOR NORMAL

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  35. IF YOU’RE NOT LIKE ME
    YOU’RE WEIRD!

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  36. INTROVERTS VS. EXTROVERTS
    NOTHING TO DO WITH
    HOW WE LOOK OR ACT
    EVERYTHING TO DO WITH HOW
    WE REACT TO STIMULATION AND
    RECHARGE OUR ENERGY LEVELS

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  37. Extroverts really crave large
    amounts of stimulation,
    whereas introverts feel at
    their most alive, their most
    switched-on and their most
    capable when they’re in
    quieter, more low-key
    environments.
    !
    !
    Susan Cain, The Power of Introverts

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  38. 1. NO ONE IS A PURE INTROVERT OR EXTROVERT
    2. AMBIVERTS HAVE THE BEST OF BOTH WORLDS
    3. BEING AN INTROVERT OR EXTROVERT IS OK
    4. INTROVERSION HAS A NEGATIVE PERCEPTION
    5. EXTROVERSION HAS STRENGTH IN NUMBERS
    6. 1 IN 3 PEOPLE ARE INTROVERTED
    7. INTROVERTS ARE IN THE MINORITY
    INTROVERTS VS. EXTROVERTS

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  39. FAMOUS INTROVERTS

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  40. CULTURE OF PERSONALITY
    CULTURE OF CHARACTER
    CULTURE OF CHARACTER

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  41. 19TH CENTURY
    !
    CULTURE OF CHARACTER
    !
    INTEGRITY
    DUTY
    WORK
    HONOR
    REPUTATION
    MORALS
    CITIZENSHIP
    MANNERS
    20TH CENTURY
    !
    CULTURE OF PERSONALITY
    !
    MAGNETIC
    FASCINATING
    STUNNING
    ATTRACTIVE
    GLOWING
    DOMINANT
    FORCEFUL
    ENERGETIC

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  42. RETICULAR
    ACTIVATING
    SYSTEM
    (RAS)

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  43. In our test, the introverts produced 50% more
    saliva than the extroverts.
    !
    !
    BBC Science: Human Body and Mind

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  44. 1. DEVELOPERS ARRIVING WITHOUT SAYING A BIG LOUD HELLO
    2. DESIGNERS NOT GOING FOR AFTER WORK DRINKS, AGAIN
    3. CANDIDATES STRUGGLING AT THE 'MEET THE TEAM' DRINKS
    4. CLIENTS WHO AVOID PHONE CALLS & SEND DETAILED EMAILS
    5. QA TESTERS MUMBLING TO MANAGERS IN THE LIFT
    COMMON COMPLAINTS

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  45. Psychology is a science based profession and is
    the study of people; how they think, how they
    act, react and interact. It’s concerned with all
    aspects of behaviour and the thoughts, feelings
    and motivation underlying them.
    !
    !
    NHS Careers website

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  46. Project management is a profession where it’s
    important to study people; how they think, how
    they act, react and interact. It’s concerned with all
    aspects of behaviour and the thoughts, feelings
    and motivation underlying them.
    !
    !
    Errrrrr, me

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  47. @thesambarnes
    thesambarnes.com

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  48. Verify designed by Charlene Chen from the Noun Project
    E.T. and Elliot by Chris Simpson Artist (come on aliens xox)
    Earth designed by David Marioni from the Noun Project
    People designed by Wilson Joseph from the Noun Project
    People designed by Reza Mostmand from the Noun Project
    Office designed by Luis Prado from the Noun Project
    Home designed by Andrew Fortnum from the Noun Project
    Pie Chart designed by James Keuning from the Noun Project
    Clock designed by Chris Thoburn from the Noun Project
    Assessment designed by Duke Innovation from the Noun Project
    Mirror designed by Luis Prado from the Noun Project
    Clientron 2000 by Work Wankers
    Anatomy of a Graphic Designer by Glantz Design
    Conversation designed by Márcio Duarte from the Noun Project
    Magnet designed by Mister Pixel from the Noun Project
    Poop designed by Isabel Foo from the Noun Project
    Rob Smith, Running a Successful Project Team
    Rock n Roll designed by Matthew Mitchell from the Noun Project
    Butt designed by Cards Against Humanity from the Noun Project
    Barometer designed by Jakub Ukrop from the Noun Project
    CREDITSloth
    Link designed by Matthew Exton from the Noun Project
    Bacon designed by Tom Glass from the Noun Project
    Deep Web by Matt Brooks from the Noun Project
    Scroll designed by Juan Pablo Bravo from the Noun Project
    Radar designed by Harold Weaver from the Noun Project
    Calendar designed by Juan Garces from the Noun Project
    Angry designed by Xenia Tay from the Noun Project
    Monkey designed by Zille Bostinius from the Noun Project
    Susan Cain, The Power of Introverts TED Talk
    Ying Yang designed by Renee Passmore from the Noun Project
    Question designed by SuperAtic LABS from the Noun Project
    Protest designed by by Iconathon from the Noun Project
    E Learning designed by Attilio Baghino from the Noun Project
    Meeting designed by Ainsley Wagoner from the Noun Project
    Hierarchy designed by Murali Krishna from the Noun Project
    Css designed by Gabriela Rodríguez from the Noun Project
    Group Think designed by Jose Morbán from the Noun Project
    Doctor designed by Yazmin Alanis from the Noun Project
    Hour Glass designed by Sherrinford from the Noun Project
    Happy designed by Tobias F. Wolf from the Noun Project

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