People are Weird, I’m Weird - DPM Summit, Texas 2014

Site: http://www.thesambarnes.com

Presented at the Digital PM Summit, Austin, Texas 2014.

The Internetz is full of articles about what tools and processes to use for digital project management, however this will only get you so far. In order to become a great digital project manager you must also know how to manage people, including: clients, project teams, other colleagues and your bosses.

But guess what, every single one of these people are individuals and yet consistently we try to apply blanket rules to their ‘type’ and consider our people management skills complete.

In this presentation, as well as explaining how he personally manages teams, Sam also posits that we should increase our awareness of the specific differences in people and adjust our views and behaviours accordingly when it comes to managing and working with other human beings.

Transcript

1. PEOPLE ARE WEIRD, I’M WEIRD
2. @thesambarnes thesambarnes.com
11. SAM Y U NO DO TALK YET? SHORT MAN
21. HIRING THE RIGHT PEOPLE
22. 1. BULLSHITTING CANDIDATES 2. HIRING DOUCHEBAGS HIRING MISTAKES
25. 1. WHAT’S GOOD ABOUT WORKING HERE 2. WHAT’S BAD ABOUT WORKING HERE I TELL CANDIDATES
26. WHY!? PEOPLE LOVE CANDOUR NO COMPANY IS PERFECT PEOPLE EXPECT BULLSHIT
27. 1. THAT VALUE HONESTY 2. WHO ARE WISE I WANT TO ATTRACT PEOPLE TO MY TEAM
28. 10 Work somewhere for a while, annoyed 20 Get frustrated at a few things 30 Hear others whinging about all the things 40 Try to change all the things 50 PRINT “CV” 60 Leave and work where things appear to be fixed 70 Honeymoon period and all the things are fixed 80 Start to notice some things 90 Things that were ok at last place are broken here 100 GOTO 10
30. BULLSHIT IS POINTLESS FOR CANDIDATES, CLIENTS, TEAMS & BOSSES IN THE LONG RUN
32. You're not perfect, sport, and let me save you the suspense: this girl you've met, she's not perfect either. ! But the question is whether or not you're perfect for each other. ! ! Robin Williams, Good Will Hunting “
33. The honesty. It started at my interview and never stopped. ! I’m really grateful that my boss is always honest with me. I think it rubs off on the whole team and means that there’s a great environment of mutual respect. ! ! Josh Hill, Software Engineer @globaldev “
34. NEVER HIRE DOUCHEBAGS EVEN IF REALLY TALENTED DOUCHE TEST THE TM
35. Testing is a task. Quality is an attitude. ! ! Rob Smith, MD at Blueleaf “
36. ASSHOLE DOUCHEBAG =
37. I don't care how good your engineer is, if they’re an asshole, fire them. ! ! Nathen Harvey, Tech Community Manager at Chef “
38. TEAM BONDING MONITORING TEAM & CLIENT
39. TEAM BONDING
40. It’s funny cos we’re freaks of nature. “ ”
42. TEAM BONDING THE KEVIN BACON GAME
45. 1. WRITE NON-WORK FACTS ABOUT YOU 2. ONE PERSON READS OUT THEIRS 3. ANY PERSON LINKS TO ONE FACT 4. THEY EXPLAIN THE LINK 5. THEN READ OUT ALL OF THEIR FACTS 6. SOMEONE ELSE LINKS TO A FACT 7. REPEAT UNTIL EVERYONE HAS SPOKEN THE KEVIN BACON GAME
46. TEAM BONDING TEAM CHARTER
47. 1. CHOOSE A NAME 2. CHOOSE A LOGO 3. WHAT THE TEAM SHOULD BE 4. WHAT THE TEAM BELIEVE IN TEAM CHARTER
49. SHOULD BE PROUD HAPPY LEARNING EVOLVING ADAPTABLE TEAM BOLT BELIEVE IN COMMUNICATING BEST PRACTICE SUPPORTING POSITIVITY TEACHING
50. TEAM MONITORING TEAM RADAR
52. TEAM MONITORING NIKO NIKO CALENDAR
53. OCTOBER 1 2 3 4 5 6 7 PETE KATIE BOB KEVIN BACON GRUMPY CAT
54. CHAOS MONKEYS
56. It’ll only take you five minutes. ! ! The Underestimater “
57. PISS FF!
59. Ahem, I think you'll find it will take me approximately 33 minutes. ! ! Smug Sam “
60. DEALING WITH CHAOS MONKEYS 1. OFFSITE 1-2-1 2. EXPLAIN GROUP PAIN 3. SENIOR PEER GUIDANCE 4. EXPOSE PLANET DPM
62. WITH CHAOS MONKEYS, CONSIDER 1. JUST HAVING A BAD DAY? 2. PERSONAL LIFE PROBLEMS? 3. WORKED WITH SHIT DPMS? 4. ARE THEY RIGHT?
64. INTROVERTS& EXTROVERTS
69. 1. BORING 2. UNSOCIABLE 3. MISERABLE THINGS I’M CALLED 4. HOBBIT
72. I WAS JUDGING WHAT NORMAL WAS USING ME AS THE BENCHMARK FOR NORMAL
73. IF YOU’RE NOT LIKE ME YOU’RE WEIRD!
76. INTROVERTS VS. EXTROVERTS NOTHING TO DO WITH HOW WE LOOK OR ACT EVERYTHING TO DO WITH HOW WE REACT TO STIMULATION AND RECHARGE OUR ENERGY LEVELS
77. Extroverts really crave large amounts of stimulation, whereas introverts feel at their most alive, their most switched-on and their most capable when they’re in quieter, more low-key environments. ! ! Susan Cain, The Power of Introverts “
80. 1. NO ONE IS A PURE INTROVERT OR EXTROVERT 2. AMBIVERTS HAVE THE BEST OF BOTH WORLDS 3. BEING AN INTROVERT OR EXTROVERT IS OK 4. INTROVERSION HAS A NEGATIVE PERCEPTION 5. EXTROVERSION HAS STRENGTH IN NUMBERS 6. 1 IN 3 PEOPLE ARE INTROVERTED 7. INTROVERTS ARE IN THE MINORITY INTROVERTS VS. EXTROVERTS
81. FAMOUS INTROVERTS
83. CULTURE OF PERSONALITY CULTURE OF CHARACTER CULTURE OF CHARACTER
84. 19TH CENTURY ! CULTURE OF CHARACTER ! INTEGRITY DUTY WORK HONOR REPUTATION MORALS CITIZENSHIP MANNERS 20TH CENTURY ! CULTURE OF PERSONALITY ! MAGNETIC FASCINATING STUNNING ATTRACTIVE GLOWING DOMINANT FORCEFUL ENERGETIC
85. RETICULAR ACTIVATING SYSTEM (RAS)
86. In our test, the introverts produced 50% more saliva than the extroverts. ! ! BBC Science: Human Body and Mind “
89. 1. DEVELOPERS ARRIVING WITHOUT SAYING A BIG LOUD HELLO 2. DESIGNERS NOT GOING FOR AFTER WORK DRINKS, AGAIN 3. CANDIDATES STRUGGLING AT THE 'MEET THE TEAM' DRINKS 4. CLIENTS WHO AVOID PHONE CALLS & SEND DETAILED EMAILS 5. QA TESTERS MUMBLING TO MANAGERS IN THE LIFT COMMON COMPLAINTS
92. END BIT THE
94. Psychology is a science based profession and is the study of people; how they think, how they act, react and interact. It’s concerned with all aspects of behaviour and the thoughts, feelings and motivation underlying them. ! ! NHS Careers website “
95. Project management is a profession where it’s important to study people; how they think, how they act, react and interact. It’s concerned with all aspects of behaviour and the thoughts, feelings and motivation underlying them. ! ! Errrrrr, me “
99. THANK YOU
100. @thesambarnes thesambarnes.com
101. Verify designed by Charlene Chen from the Noun Project E.T. and Elliot by Chris Simpson Artist (come on aliens xox) Earth designed by David Marioni from the Noun Project People designed by Wilson Joseph from the Noun Project People designed by Reza Mostmand from the Noun Project Office designed by Luis Prado from the Noun Project Home designed by Andrew Fortnum from the Noun Project Pie Chart designed by James Keuning from the Noun Project Clock designed by Chris Thoburn from the Noun Project Assessment designed by Duke Innovation from the Noun Project Mirror designed by Luis Prado from the Noun Project Clientron 2000 by Work Wankers Anatomy of a Graphic Designer by Glantz Design Conversation designed by Márcio Duarte from the Noun Project Magnet designed by Mister Pixel from the Noun Project Poop designed by Isabel Foo from the Noun Project Rob Smith, Running a Successful Project Team Rock n Roll designed by Matthew Mitchell from the Noun Project Butt designed by Cards Against Humanity from the Noun Project Barometer designed by Jakub Ukrop from the Noun Project CREDITSloth Link designed by Matthew Exton from the Noun Project Bacon designed by Tom Glass from the Noun Project Deep Web by Matt Brooks from the Noun Project Scroll designed by Juan Pablo Bravo from the Noun Project Radar designed by Harold Weaver from the Noun Project Calendar designed by Juan Garces from the Noun Project Angry designed by Xenia Tay from the Noun Project Monkey designed by Zille Bostinius from the Noun Project Susan Cain, The Power of Introverts TED Talk Ying Yang designed by Renee Passmore from the Noun Project Question designed by SuperAtic LABS from the Noun Project Protest designed by by Iconathon from the Noun Project E Learning designed by Attilio Baghino from the Noun Project Meeting designed by Ainsley Wagoner from the Noun Project Hierarchy designed by Murali Krishna from the Noun Project Css designed by Gabriela Rodríguez from the Noun Project Group Think designed by Jose Morbán from the Noun Project Doctor designed by Yazmin Alanis from the Noun Project Hour Glass designed by Sherrinford from the Noun Project Happy designed by Tobias F. Wolf from the Noun Project