Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Emily Webber – Embracing Change or Bracing for Change: Fostering a Culture of Continuous Improvement in Product Teams (Turing Fest 2016)
Search
Turing Fest
PRO
August 19, 2016
Business
0
100
Emily Webber – Embracing Change or Bracing for Change: Fostering a Culture of Continuous Improvement in Product Teams (Turing Fest 2016)
Turing Fest
PRO
August 19, 2016
Tweet
Share
More Decks by Turing Fest
See All by Turing Fest
Anika Zubair - Customer Success for Revenue Growth: People, Process, Tools, and Repeatability
turingfest
PRO
0
64
Anna Shipman - Analysing, Deciding, Doing
turingfest
PRO
0
83
Annjana Ramesh - Inclusion as a Product
turingfest
PRO
0
79
April Dunford - Using Strategic Positioning to Unlock Growth in Noisy Markets
turingfest
PRO
0
250
Bastian Grimm - The Rise of AI
turingfest
PRO
0
180
Bob Moesta - Should I Stay or Should I Go?
turingfest
PRO
0
170
Chris Savage - Buying Out Your Own Company
turingfest
PRO
0
74
Christine Itwaru - Embracing Product Operations
turingfest
PRO
0
110
Emily Grossman - How to Grow
turingfest
PRO
0
200
Other Decks in Business
See All in Business
2023年度ICT職専門研修(海外派遣研修)報告書_No.1_サービス開発におけるデザイン思考からのアプローチ
tokyo_metropolitan_gov_digital_hr
0
160
株式会社CAMPFIRE|会社紹介資料
campfire
0
62k
Ampersand Company Profile
cuebicventures
PRO
2
3.7k
Beyond Engineering: The Future of Platforms
mfpais
PRO
1
330
WOWs CULTURE DECK
jack0522
0
470
【DearOne】Dear Newest Member
hrm
1
2.5k
2023年度ICT職専門研修(海外派遣研修)報告書_No.4_組織においてデジタルによる変革を計画・実行する手法を学ぶ
tokyo_metropolitan_gov_digital_hr
0
160
Pacific Meta Company Deck
pacificmeta
0
3.8k
依頼の理解と活躍設計を通してエキスパートのパフォーマンスを発揮させるぞ/Expert Collaboration and Impact sfn2024
moriyuya
4
290
Nstock 採用資料 / We are hiring
nstock
21
160k
クリエイティブサーベイ社でのStreamlit活用事例
creativesurvey
0
120
初学者のためのアジャイルスターターキット/Agile starter kit for beginners
ikuodanaka
12
1.5k
Featured
See All Featured
Done Done
chrislema
178
15k
Git: the NoSQL Database
bkeepers
PRO
423
63k
How to Create Impact in a Changing Tech Landscape [PerfNow 2023]
tammyeverts
21
1.6k
Save Time (by Creating Custom Rails Generators)
garrettdimon
PRO
1
130
For a Future-Friendly Web
brad_frost
172
9k
The MySQL Ecosystem @ GitHub 2015
samlambert
244
12k
Design by the Numbers
sachag
274
18k
Optimizing for Happiness
mojombo
370
69k
Thoughts on Productivity
jonyablonski
60
3.9k
Principles of Awesome APIs and How to Build Them.
keavy
121
16k
We Have a Design System, Now What?
morganepeng
43
6.8k
Designing for Performance
lara
601
67k
Transcript
Embracing Change or Bracing for Change Fostering a Culture
of Continuous Improvement in Product Teams Emily Webber / @ewebber emilywebber.co.uk / tacitlondon.com
Hello. I’m Emily @EWEBBER
Write down: What is the vision for your team if
everything was as good as it could be @EWEBBER
@EWEBBER Ideas Code Data MEASURE LEARN BUILD The Lean startup
@EWEBBER The Scientific method Ask a question Do background
research Construct a hypothesis Test your hypothesis Analyse data and draw conclusions
Because I think [this] is true I think that doing
[this] will mean [this will happen] And I will know [like this] @EWEBBER
Why aren’t your team already embracing change? @EWEBBER
Photo from musictour.eu @EWEBBER
Photo from musictour.eu @EWEBBER “This is just how we do
things around here”
Five reasons people resist change @EWEBBER
Photo by Jethro Taylor @EWEBBER “Uncertainty can cause more stress
than inevitable pain” www.ucl.ac.uk/news/news-articles/0316/290316-uncertainty-stress
Photo by Jethro Taylor @EWEBBER Get into the habit
of changing
Photo by Jake Edwards @EWEBBER Change means learning new
skills
Photo by Jake Edwards @EWEBBER Be willing to support people
learning new skills
Photo by Aaron Silvers @EWEBBER A condition in which a
person suffers from a sense of powerlessness, arising from a traumatic event or persistent failure to succeed. Learned helplessness
Photo by Aaron Silvers @EWEBBER Create a safe to fail
environment
@EWEBBER It could mean throwing away their hard work
@EWEBBER Build on what already exists
Photo by Nancy Kamergorodsky @EWEBBER They don’t understand the reason
for change
Photo by Nancy Kamergorodsky @EWEBBER Have a vision for the
future state
Evolution vs revolution @EWEBBER
@EWEBBER Satir Change Curve /stevenmsmith.com/ar-satir-change-model/
AVOID CHAOS (unless you need a revolution) @EWEBBER
@EWEBBER Kaizen
@EWEBBER Understand the direction of challenge Grasp the current condition
Establish the next target condition Experiment towards the target condition Planning phase Executing phase Improvement Kata
Because I think [this] is true I think that doing
[this] will mean [this will happen] And I will know [like this] @EWEBBER
Photo by Elaine with Grey Cats @EWEBBER
Telling @EWEBBER
@EWEBBER https://www.youtube.com/watch?v=9ACi-D5DI6A
@EWEBBER https://www.youtube.com/watch?v=9ACi-D5DI6A
@EWEBBER https://www.youtube.com/watch?v=9ACi-D5DI6A
@EWEBBER https://www.youtube.com/watch?v=9ACi-D5DI6A
Questioning @EWEBBER
@EWEBBER https://www.youtube.com/watch?v=9ACi-D5DI6A
@EWEBBER https://www.youtube.com/watch?v=9ACi-D5DI6A
@EWEBBER https://www.youtube.com/watch?v=9ACi-D5DI6A
@EWEBBER https://www.youtube.com/watch?v=9ACi-D5DI6A
@EWEBBER https://www.youtube.com/watch?v=9ACi-D5DI6A
Identifying what to change @EWEBBER
On a regular basis the team get together to reflect
on how they work together and find ways to improve The Agile Retrospective @EWEBBER
@EWEBBER Have you been part of a retrospective? within the
last 6 months within the last 3 months within the last month within the last 2 weeks
Photo by J Marks Dodds The 30 second retrospective @EWEBBER
@EWEBBER 1. What is the vision for your team? 2.
What one change can you make towards it? 3. How will you know it’s worked?
@EWEBBER 1. What is the vision for your team? 2.
What one change can you make towards it? 3. How will you know it’s worked?
@EWEBBER Lots of ideas at retrospectivewiki.org
Some other techniques @EWEBBER
• map out your pain points • review your blockers
• #retro slack channel • one to ones • five whys @EWEBBER
Remember… @EWEBBER
Change is hard @EWEBBER
Understand what direction you are heading in @EWEBBER
use experimentation and the scientific method @EWEBBER
Make small changes @EWEBBER
Get into the habit of experimenting @EWEBBER
Embrace change, don’t brace for change @EWEBBER
Thank you. Emily Webber @ewebber emilywebber.co.uk / tacitlondon.com