4 principles to synthesize evaluative research in a day

@ duzkiez 4 principles to synthesize evaluative research in a
day. DESIGN RESEARCH 2019 @duzkiez Samantha Yuen

@ duzkiez @ duzkiez Design Research Lead GDS, GovTech Singapore
o Growing research craft + ops o Lead team of 4 researchers o Serve 40 UX designers

@ duzkiez ‘Ninja’ UX consultancy Local design + research Team
of one In-house Regional research Consultant XD agency Global research Lead Gov Craft + ops 2007-2012 2012-2013 2014-2018 2018+

@ duzkiez @ duzkiez

@ duzkiez WHAT DOES YOUR DAY LOOK LIKE AFTER USABILITY
TESTING? TRANSCRIBING / READING / CODIFYING LUNCH SYNTHESIZING CREATING SOME FORM OF REPORT DEBRIEF

@ duzkiez 01 Gain time upstream.

@ duzkiez Minimize the ripple effect SYNTHESIS + REPORT DEBRIEF
RECRUIT PROTOTYPE WALK THROUGHS DG PLAN PREP RESEARCH PLAN Objectives Questions Processes Tools File names RESEARCH Observers’ roles If & how they take notes DG Relevant Effective Neutral

@ duzkiez 02 Good notes FTW.

@ duzkiez Good notes save you time Create your shorthand
o Happy o Upset o Confused o Great o Problem o Desired o Check time o Shortcuts Contextual to questions

@ duzkiez Good notes keep you flexible Retention Recordings Reliance

@ duzkiez 03 Gut before data.

@ duzkiez @ duzkiez

@ duzkiez @ duzkiez Gut-first synthesis 1 Blue From gut
2 Yellow From notes 3 Lime Stakeholder questions 4 Light pink Synthesis 5 Orange / Dark Pink Actions + Recommendations

@ duzkiez 04 Go digital after.

@ duzkiez Use tools to archive vs. synthesize DEBRIEF PLAN
RECRUIT PROTO W/THROUGHS DG PREP RESEARCH POST-RESEARCH POCKETS OF TIME o Transcribe recordings o Add to research repo o Refine research ops SYNTHESIS + REPORT

@ duzkiez Time vs. outcomes Speed Quality Impact Speed x
Impact o Research admin takes time away from synthesis o 80/20: Good enough Quality x Impact o Research admin supports synthesis of complexity o 90/10: Deeper analysis

@ duzkiez 01 Gain time upstream. 02 Good notes FTW.
03 Gut before data. 04 Go digital after.

@ duzkiez @ duzkiez Time is a muscle you can
train. Awareness Usage Perception

@ duzkiez @ duzkiez emotional heart space cognitive head space
learning play space

@ duzkiez “If you put water into a bottle, it
becomes the bottle. You put it in a teapot, it becomes the teapot. Now, water can flow or it can crash. Be water, my friend.” Bruce Lee

@ duzkiez Thanks for listening! @duzkiez botanical, clock + cat
photos by Annie Pratt, Victoria Heath, Chris Chatham, Gustavo Espíndola

4 principles to synthesize evaluative research in a day

4 principles to synthesize evaluative research in a day

UXAustralia
PRO

More Decks by UXAustralia

Other Decks in Design

Featured

Transcript

@ duzkiez 4 principles to synthesize evaluative research in a

@ duzkiez @ duzkiez Design Research Lead GDS, GovTech Singapore

@ duzkiez ‘Ninja’ UX consultancy Local design + research Team

@ duzkiez @ duzkiez

@ duzkiez WHAT DOES YOUR DAY LOOK LIKE AFTER USABILITY

@ duzkiez 01 Gain time upstream.

@ duzkiez Minimize the ripple effect SYNTHESIS + REPORT DEBRIEF

@ duzkiez 02 Good notes FTW.

@ duzkiez Good notes save you time Create your shorthand

@ duzkiez Good notes keep you flexible Retention Recordings Reliance

@ duzkiez 03 Gut before data.

@ duzkiez @ duzkiez

@ duzkiez @ duzkiez Gut-first synthesis 1 Blue From gut

@ duzkiez 04 Go digital after.

@ duzkiez Use tools to archive vs. synthesize DEBRIEF PLAN

@ duzkiez Time vs. outcomes Speed Quality Impact Speed x

@ duzkiez 01 Gain time upstream. 02 Good notes FTW.

@ duzkiez @ duzkiez Time is a muscle you can

@ duzkiez @ duzkiez emotional heart space cognitive head space

@ duzkiez “If you put water into a bottle, it

@ duzkiez Thanks for listening! @duzkiez botanical, clock + cat