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Heuristics for User Experience – A Tester’s Per...

uxindia
October 25, 2013

Heuristics for User Experience – A Tester’s Perspective (Parimala Hariprasad)

Testing for user experience is a challenge as its hard to measure what users like in a product/system/service. Solving this challenge involves creating a master user set, outcome of which throws light on man-machine interactions and it’s human side. How did I crack this challenge? Catch me at my talk

uxindia

October 25, 2013
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  1. Parimala Hariprasad Master Shifu @ Moolya (Head of Academy &

    Startup Test Lab) Heuristics for User Experience A Tester's Perspective
  2. What is User Experience?  You go to a brand

    new restaurant where your favourite Sushi is served ◦ On a Dirty Plate! ◦ How does it feel?  You buy an expensive wedding suit ◦ You find a lizard trying out your suit before you do! ◦ How does it feel?
  3. HORRIBLE & PATHETIC UNDERSTANDING OF CUSTOMER REQUIREMENTS FYI I WANTED

    OWNERS TO RESPOND TO MY REQUEST AND YOU ARE SENDING ME BULK BROKER RESPONSES.......!!!!!!!!!!!!!!! Support Experience Call / Email / SMS
  4. • Scenarios Testing • Claims Testing Information Architecture • Emotional

    Testing • Support Experience (Call/Email/SMS) Interaction Design • User Survey • User Experience Report Usability Engineering • Five Seconds Test Visual Design • Paper Prototyping Prototype Engineering UX Competencies