Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
UXINDIA17 - Smart Home for Your Mom
Search
uxindia
November 20, 2017
Design
0
62
UXINDIA17 - Smart Home for Your Mom
Smart Home for Your Mom
uxindia
November 20, 2017
Tweet
Share
More Decks by uxindia
See All by uxindia
Designing for social change and awareness narratives with smell
uxindia
1
180
Creating a Culture of User Research
uxindia
0
140
Enough with the evangelism, let’s make a deal!
uxindia
0
58
Never sweat about pixels again – Design System at Scale by Qubole
uxindia
0
96
Dead-end in Immersive Technology (AR /VR and MR) lead UX?
uxindia
0
98
Design Meta Systems
uxindia
0
84
Building Design System for Managing Design Consistency and High-Functioning Team
uxindia
0
310
Data Driven UX Research: Workshop on how to get the best out of Ethnography, Surveys and Online Behavioral Data.
uxindia
0
87
Adekunle_Oduye_30_Min_E.pdf
uxindia
0
71
Other Decks in Design
See All in Design
数理的アプローチで挑むスマホUIのデザイン改善:タップ成功率推定ツール「Tappy」の社内活用事例 / Improving Smartphone UI Design with a Mathematical Approach: In-house Use Case of the Tap Success Rate Estimation Tool "Tappy"
lycorptech_jp
PRO
0
860
21 Ways to Call American Airlines Customer Care Full Guide USA
americanhub
0
210
What makes a great Director?
_limex_
0
320
サービスリブランディングにおけるイラストレーションシステムの構築と活用事例 / Building and Utilizing an Illustration System in Service Rebranding
lycorptech_jp
PRO
0
630
【MIXI MEETUP!ー TECH & DESIGN DAYー】【工数98%削減】Xでモンストを話題にせよ!生成AIの活用で日本トレンド6位を獲得した企画の設計&デザイン術
mixi_design
PRO
0
140
逆向きUIの世界 〜iOSアプリのRTL言語対応〜
akatsuki174
1
260
企業にデザインが融けたとき、デザイナーにできること。事業会社12年間の探究と葛藤 / Designship2025
visional_engineering_and_design
0
370
デザインシステムの「種」を使って、受託開発を加速させる
akane___ui
0
11k
decksh object reference
ajstarks
2
1.3k
Goodpatch Tour💙 / We are hiring!
goodpatch
31
900k
CursorでAI活用のナレッジベースを構築する
kanzaki
0
760
「UXとUIの違い」v2
shirasu3
0
250
Featured
See All Featured
For a Future-Friendly Web
brad_frost
180
9.9k
Designing for Performance
lara
610
69k
StorybookのUI Testing Handbookを読んだ
zakiyama
31
6.2k
How GitHub (no longer) Works
holman
315
140k
The Psychology of Web Performance [Beyond Tellerrand 2023]
tammyeverts
49
3.1k
Agile that works and the tools we love
rasmusluckow
331
21k
The Power of CSS Pseudo Elements
geoffreycrofte
79
6k
Gamification - CAS2011
davidbonilla
81
5.5k
CoffeeScript is Beautiful & I Never Want to Write Plain JavaScript Again
sstephenson
162
15k
Keith and Marios Guide to Fast Websites
keithpitt
411
23k
Balancing Empowerment & Direction
lara
4
690
No one is an island. Learnings from fostering a developers community.
thoeni
21
3.5k
Transcript
None
Smart home for your mom DESIGNING CONNECTED PRODUCTS FOR THE
MESSY REALITY OF OUR LIVES KEVIN CANNON @MULTIKEV
2 Kevin Cannon Interaction designer at frog design @multikev
KEVIN CANNON
None
None
None
None
“Not the worst use for the Internet of Things —
but probably not the best, either.” — THE VERGE
“Only one product line. Not many features. And a
blueprint for every smart home company out there.” — WIRED MAGAZINE
1. Why smart home isn’t mainstream 2. Why it’s hard
to design for 3. What it will take to make it mainstream
Smart home isn’t mainstream
None
2 reasons 1. Not solving real problems 2. Not delivering
on it’s promise
PROBLEMS PEOPLE HAVE IN THEIR LIVES PROBLEMS SMART
HOME ACTUALLY SOLVE
http://www.adweek.com/brand-marketing/meet-smalt-the-ridiculous-smart-salt-shaker-that-has-mood-lighting-and-streams-music/
None
2. Not delivering on it’s promise
None
None
https://www.amazon.com/forum/-/Tx248MWBWL2743Q/ref=ask_ql_ql_al_hza?asin=B01J24C0TI
We’ve been here before
https://www.youtube.com/watch?v=Ny8-G8EoWOw
23
“We don’t expect internet-like glitches from the real world.” —
CLAIRE ROWLAND https://uxmag.com/articles/whats-different-about-user-experience-design-for-the-internet-of-things
How can you approach things differently?
Regular light Smart light • GET UP • FLICK SWITCH
• SIT DOWN • FIND PHONE • UNLOCK PHONE • FIND APP • OPEN APP • NAVIGATE TO LIGHT • TURN LIGHT ON • PUT PHONE AWAY
“Feature-free as they may be, most conventional home products just
work” — GIZMODO https://gizmodo.com/why-is-my-smart-home-so-fucking-dumb-1684949715
Our competition is not other smart lighting products, our competition
is the normal light bulb.
Technology down Home up
Smart home without the smartphone
TEMPERATURE BRIGHTNESS
Design for the whole family PURCHASER INSTALLER USER
Design for the whole family
What makes it hard to design for?
1. The technology is fundamentally different
FAST CPU MEMORY ALWAYS ON ALWAYS CONNECTED RESPONSIVE SLOW CPU
LITTLE MEMORY BATTERY SOMETIMES CONNECTED HIGH LATENCY Typical Tech IOT Tech
APP DATABASE
REMOTE APP BULB GATEWAY BULB
https://www.oreilly.com/learning/whats-different-about-user-experience-design-for-the-internet-of-things
Technology is our material
2. Data is not reliable
ACTION REACTION THIRD STATE
SENDING COMMAND, PLEASE WAIT. Approach A: Block until action is
completed
Approach B: Show status until action is completed
Approach C: Assume everything is ok (and fix it later
if not)
3. You can’t rely on existing patterns
None
What will it take to become mainstream?
Consider the total value proposition.
Consider the total value proposition. + >
+ >
+ > Smart home
+ > What we tried to do
None
1. Find value and maximise it
2. Focus on taking the pain out of the product
3. We need to get better at designing complex systems
Thank you. @MULTIKEV