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The Role of Marketing

The Role of Marketing

The role of marketing is a very complex one in a world that's very complex itself. What is marketing in the digital era? How is it different than sales? What is inbound marketing? Find your answers here!

Alexander Grosu

June 27, 2016
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  1. Sales and marketing are often mistaken for each other. But,

    in reality, they are two separate entities – which this slideshow serves to demonstrate.
  2. What Is Sales? “Any of a number of activities designed

    to promote customer purchase of a product or service. Sales can be done in person or over the phone, through e-mail or other communication media. The process generally includes stages such as assessing customer needs, presenting product features and benefits to address those needs and negotiation on price, delivery and other elements.” (American Marketing Association)
  3. What Is Marketing? “The activity, set of institutions, and processes

    for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.” (American Marketing Association)
  4. The Functions of Marketing 1. Distribution 2. Financing 3. Market

    Research 4. Pricing 5. Product and Service Management 6. Promotion 7. Selling
  5. Distribution Deciding how you will deliver your products or services

    to your customer. Your precise strategy can depend on many factors – such as where you are located and who your prospective clients are.
  6. Financing Creating a financial plan that allows you to spend

    your money as wisely as possible – without putting all of your eggs in one basket.
  7. Market Research Researching your target demographics to ensure you’re building

    a successful marketing strategy (age, gender, and location, for example).
  8. Pricing Setting the right price, to bridge the gap between

    your product or service and your customers’ needs and financial resources.
  9. Product and Service Management Staying on top of customer reviews

    and comments – ensuring that any issue spotted by your customers is resolved in due time to make your product or service more attractive.
  10. Selling Begins once you have completed the entire marketing process

    and it is considered to be one of the main foundations in marketing.
  11. The Difference between Marketing and Sales While the difference between

    marketing and sales is complex, inSegment makes it clear: Say you’re a salesperson in 1995, trying to sell a smartphone with all its bells and whistles – but you won’t be able to sell it because, in 1995, it didn’t exist yet. That is, marketers hadn’t yet pitched their ideas for such a product, or realized the need for it. Without marketers, a salesperson has nothing to work with in the sales process.
  12. Inbound Marketing While the more traditional outbound marketing approach involves

    outsourcing, inbound marketing is a modern approach that brings people in, and draws them to your business. Most of the time, inbound marketing involves creating plenty of content to attract an audience by providing them with the information they need. .
  13. Marketing Performance Metrics Perfecting your marketing campaign is important, but

    it’s essential to measure it, too. To find out how your campaigns are performing, be sure to invest in robust performance metrics (for example, Marketing Score).
  14. About the Author Alexander Grosu is an SEO Manager at

    inSegment, one of the leading digital marketing agencies in Boston. With a keen passion for writing, he regularly shares information and tips about the latest SEO, PPC and digital marketing trends.