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Product failures
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alexhorre
February 07, 2012
Design
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120
Product failures
North East New Tech
alexhorre
February 07, 2012
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Transcript
@ alexhorre Life is too damn short for product fails
slowly ruining your life. Tuesday, 7 February 12
Why do they still happen? Products are everywhere. Yet they
still seem to fail at the one basic thing—how we use them. Tuesday, 7 February 12
It’s behaviour, stupid How we use them is how we
behave around them. We use our senses, intuition, inference to figure things out. Tuesday, 7 February 12
Finding middle road The methodology of Behaviour-Driven Development & a
well-plugged book: Lean Startup by Eric Ries Tuesday, 7 February 12
Behaviour-Driven Development It’s simple: Customer has problem Problem defines features
Features inherent human behaviour Build features around this behaviour Tuesday, 7 February 12
Lean Startup Build. Measure. Learn. Tuesday, 7 February 12
Microsoft Word Every new feature request is already in it.
Tuesday, 7 February 12
Printers, don’t get me started Awful product numbers and “piece
of shit, work!” Tuesday, 7 February 12
It’s suppose to do that... Twisting and bending your dock
cable Tuesday, 7 February 12
Starbucks hot cups* (UK) Don’t take the lid off—I dare
you. Tuesday, 7 February 12
The washer says what? ‘B’ stands for boil wash? Finally—thank
you. Tuesday, 7 February 12
Push and pull It’s not that hard—but... Tuesday, 7 February
12
Universal remotes :-( Tuesday, 7 February 12
Borrowing a pc laptop For fucks sake... Tuesday, 7 February
12
Thermostats To infinity and beyond Tuesday, 7 February 12
A new hope Apple designers get it. Tuesday, 7 February
12
Or just copy the shit-out-of-it Because you’re envious of it
Tuesday, 7 February 12
Tuesday, 7 February 12
Tuesday, 7 February 12
@ nenewtech Tuesday, 7 February 12
@ nenewtech Tuesday, 7 February 12