Product failures

North East New Tech

Transcript

1. @ alexhorre Life is too damn short for product fails slowly ruining your life. Tuesday, 7 February 12
2. Why do they still happen? Products are everywhere. Yet they still seem to fail at the one basic thing—how we use them. Tuesday, 7 February 12
3. It’s behaviour, stupid How we use them is how we behave around them. We use our senses, intuition, inference to figure things out. Tuesday, 7 February 12
4. Finding middle road The methodology of Behaviour-Driven Development & a well-plugged book: Lean Startup by Eric Ries Tuesday, 7 February 12
5. Behaviour-Driven Development It’s simple: Customer has problem Problem defines features Features inherent human behaviour Build features around this behaviour Tuesday, 7 February 12
6. Lean Startup Build. Measure. Learn. Tuesday, 7 February 12
7. Microsoft Word Every new feature request is already in it. Tuesday, 7 February 12
8. Printers, don’t get me started Awful product numbers and “piece of shit, work!” Tuesday, 7 February 12
9. It’s suppose to do that... Twisting and bending your dock cable Tuesday, 7 February 12
10. Starbucks hot cups* (UK) Don’t take the lid off—I dare you. Tuesday, 7 February 12
11. The washer says what? ‘B’ stands for boil wash? Finally—thank you. Tuesday, 7 February 12
12. Push and pull It’s not that hard—but... Tuesday, 7 February 12
13. Universal remotes :-( Tuesday, 7 February 12
14. Borrowing a pc laptop For fucks sake... Tuesday, 7 February 12
15. Thermostats To infinity and beyond Tuesday, 7 February 12
16. A new hope Apple designers get it. Tuesday, 7 February 12
17. Or just copy the shit-out-of-it Because you’re envious of it Tuesday, 7 February 12
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20. @ nenewtech Tuesday, 7 February 12
21. @ nenewtech Tuesday, 7 February 12