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Accessibility in Designsystemen (deutsch) #DSXFRA

Accessibility in Designsystemen (deutsch) #DSXFRA

Wir sind alle nur zeitweilig ohne Einschränkungen. Deswegen sind barrierefreie Lösungen für jeden nützlich. Barrierefreiheit nicht bloß als eine nachrangige, von Vorschriften getriebene Pflichtübung zu verstehen, sondern von Anfang an als wesentlichen Faktor für gute Nutzererlebnisse zu begreifen, führt zu besseren Produkten und Dienstleistungen.

Dieser Vortrag beleuchtet, wie man die Grundlagen für Accessibility in einem Designsystem legt: womit man beginnt, welche Aspekte beachtet werden müssen und welche Werkzeuge einem dabei helfen. Mittels greifbarer Beispiele (und cooler Grafiken) wird das Thema einfach und direkt verständlich dargestellt.

#Accessibility #A11y #Barrierefreiheit #Designsystem #Designsysteme #UX #User Experience #UI #User Interface Design #SituationalDisabilities #CurbCut-Effect #Rollstuhlrampeneffekt

Benno Lœwenberg

April 28, 2021
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  1. Quelle: Burnsitoun Comedy Show – „Eleven“ Scottish Elevator @BennoLoewenberg  

    Keine Knöpfe ?    Nur Sprach-      steuerung !    Das funktioniert nicht     mit schottischem Akzent ! 
  2. We use a Persona Spectrum to understand related limitations across

    a spectrum of permanent, temporary, and situational disabilities. It’s a quick tool to help foster empathy and to show how a solution can scale to a broader audience. Support Card | The Persona Spectrum Permanent Temporary Situational Touch en temporary or situational. ck which limitations apply to e Can’t speak r Can’t touch @BennoLoewenberg Quelle: Microsoft Inclusive Design Toolkit Aye ! Deaf Ear infection Bartender Speak Non-verbal Laryngitis Heavy accent
  3. Can’t see Can’t speak Can’t hear Can’t touch Blind Cataract

    Distracted driver Hear Deaf Ear infection Bartender Speak Non-verbal Laryngitis Heavy accent We use a Persona Spectrum to understand related limitations across a spectrum of permanent, temporary, and situational disabilities. It’s a quick tool to help foster empathy and to show how a solution can scale to a broader audience. Support Card | The Persona Spectrum Permanent Temporary Situational Touch @BennoLoewenberg Quelle: Microsoft Inclusive Design Toolkit
  4. One arm Arm injury New parent See Blind Cataract Distracted

    driver Hear Deaf Ear infection Bartender Disabilities are often temporary or situational. Use this card to pick which limitations apply to your scenario. Can’t see Can’t speak Can’t hear Can’t touch We use a Persona Spectrum to understand related limitations across a spectrum of permanent, temporary, and situational disabilities. It’s a quick tool to help foster empathy and to show how a solution can scale to a broader audience. Support Card | The Persona Spectrum Permanent Temporary Situational Touch @BennoLoewenberg Quelle: Microsoft Inclusive Design Toolkit traffic observant
  5. e Can’t speak r Can’t touch show how a solution

    can scale to a broader audience. Permanent Temporary Situational Touch One arm Arm injury New parent See Blind Cataract Distracted driver We use a Persona Spectrum to understand related limitations across a spectrum of permanent, temporary, and situational disabilities. It’s a quick tool to help foster empathy and to show how a solution can scale to a broader audience. Support Card | The Persona Spectrum Permanent Temporary Situational Touch Quelle: Microsoft Inclusive Design Toolkit @BennoLoewenberg
  6. „Betrachte Barrierefreiheit als eine Notwendigkeit für ’s Kundenerlebnis. Nicht als eine

    von Vorschriften getriebene Pflichtübung.“ Quelle: Gina Bhalwalkar @BennoLoewenberg
  7. eCommerce-Händler verlieren durch nicht barrierefreie Websites — 6.9 Milliarden US$

    jährlich in den USA Quelle: Deque / Home Depot @BennoLoewenberg
  8.   TREIBER & VORTEIL  — | Barrierefreiheit vergrößert Marktanteil —

    | bringt Digital mit Markenversprechen zur Übereinstimmung — | verringert Beschwerden und Support-Aufwände Quelle: Forrester @BennoLoewenberg
  9. Alps, Alta, Anatomy, Anvil, Archipelago, Argon, Apex, Asphalt, Astro, Aurora,

    Axiom, Backpack, Barista, Base, Binary, Bits, Blocks, Bloom, Bluemix, Blueprint, Boundless, Build, Bouy, Bolt, Canvas, Carbon, Cargo, Cedar Chameleon, Chrome, Cirrus, Clarity, Clay, Comet, Connect, Constellation Cosmos, DressCode, Duet, Edison, Eos, Epoxy, Evergreen, Fabric, Feather Feelix, Fiori, Fish Tank, Flame, Fleet, Float, Fluent, Foundation, Forma Frontier, Fuse, Fusion, Garden, Gel, Gestalt, Glu, Glue, Gravity, Grommet Group, Harmony, Hawkins, Helix, Honeycomb, Horizon, Indigo, Janus, Keirin Klik, Kompas, Kotti, Kyper, Latitude, Leonardo, Lexicon, Lightning, Lion Liquid, Luci, Luna, Material, Mayflower, Mercury, Miui, Mind, Mineral Minutiae, Mixtape, Momentum, Mosaic, Muesli, Nachos, Neo, Nicollet Northstar, Nova, Odyssey, One, Oneui, Opattern, Orbit, Origami, Otkit, Oxide Pajamas, Paste, Patternfly, Photon, Plasma, Polaris, Polestar, Poncho Precise, Predix, Primer, Protocol, Pulse, Purple, Quantum, Quartz, Quik Radius, Ratio, Recess, Rimble, Ring, Rivet, Rizzo, Sandcastle, Saphir, Scooter Seeds, Skin, Skyline, ShowCar, Snacks, Solar, Solid, SolidWork, Spark Spectrum, Stacks, Starling, Sticky, Stitch, Swarm, SynNeo, Tack, Tape Terra, ThingWorx, Thumbprint, Unicycle, Uniform, Unison Unity, Ustyle, Vanilla, Wonderblocks, X Yarn, Yoga, Zui  DESIGNSYSTEME  @BennoLoewenberg
  10. Alps, Alta, Anatomy, Anvil, Archipelago, Argon, Apex, Asphalt, Astro, Aurora,

    Axiom, Backpack, Barista, Base, Binary, Bits, Blocks, Bloom, Bluemix, Blueprint, Boundless, Build, Bouy, Bolt, Canvas, Carbon, Cargo, Cedar Chameleon, Chrome, Cirrus, Clarity, Clay, Comet, Connect, Constellation Cosmos, DressCode, Duet, Edison, Eos, Epoxy, Evergreen, Fabric, Feather Feelix, Fiori, Fish Tank, Flame, Fleet, Float, Fluent, Foundation, Forma Frontier, Fuse, Fusion, Garden, Gel, Gestalt, Glu, Glue, Gravity, Grommet Group, Harmony, Hawkins, Helix, Honeycomb, Horizon, Indigo, Janus, Keirin Klik, Kompas, Kotti, Kyper, Latitude, Leonardo, Lexicon, Lightning, Lion Liquid, Luci, Luna, Material, Mayflower, Mercury, Miui, Mind, Mineral Minutiae, Mixtape, Momentum, Mosaic, Muesli, Nachos, Neo, Nicollet Northstar, Nova, Odyssey, One, Oneui, Opattern, Orbit, Origami, Otkit, Oxide Pajamas, Paste, Patternfly, Photon, Plasma, Polaris, Polestar, Poncho Precise, Predix, Primer, Protocol, Pulse, Purple, Quantum, Quartz, Quik Radius, Ratio, Recess, Rimble, Ring, Rivet, Rizzo, Sandcastle, Saphir, Scooter Seeds, Skin, Skyline, ShowCar, Snacks, Solar, Solid, SolidWork, Spark Spectrum, Stacks, Starling, Sticky, Stitch, Swarm, SynNeo, Tack, Tape Terra, ThingWorx, Thumbprint, Unicycle, Uniform, Unison Unity, Ustyle, Vanilla, Wonderblocks, X Yarn, Yoga, Zui  DESIGNSYSTEME  @BennoLoewenberg Barrierefreiheit
  11. „Limitierter Zugang = schlechtes Erlebnis. Barrierefreiheit ist der erste Schritt

    hin zu richtig guter User Experience.“ Quelle: Beatrriz Gonzalez @BennoLoewenberg
  12. Quelle: W3C WAI Web Accessibility Perspectives – Colors with Good

    Contrast   z. B. WENN KONTRAST WICHTIG IST  @BennoLoewenberg
  13. Quelle: W3C WAI Web Accessibility Perspectives – Keyboard Compatibility  

    z. B. WENN DIE MAUS KEINE OPTION IST  @BennoLoewenberg
  14. @BennoLoewenberg Vom Rampeneffekt profiteren alle Eltern mit Kinderwagen, Ältere, Radfahrer,

    Touristen mit schwerem Gepäck, Lieferanten mit Sackkarren, …
  15. „Man kann veraltete Systeme haben, aber deren Nutzererlebnis durch zugängliche

    Benutzeroberflächen komplett [positiv] verändern“ Quelle. Rachel Haot @BennoLoewenberg
  16. Il1 db qp CO eo Il1 db qp CO eo

    Il1 db qp CO eo @BennoLoewenberg Schriftarten: „Helvetica / Arial“ „Aestetico“ „Franziska“ ! ! ! + + + + + + + + + + + ! !
  17. @BennoLoewenberg — | dechiffrierbar von Dyslexikern — | entspricht WCAG-Mindestvorgaben

    — | skalierbar durch Nutzereinstellungen (dynamic type)   LESBARE SCHRIFT 
  18. Name @BennoLoewenberg label for = "name" input id = "name"

    Benannte Formularelemente Mehrwert: Etikett wird auch Teil des Touch-Target
  19. Nicht-Text Elemente − ! alt = "erfolg" alt = "warnung"

    alt = "information" alt = "fehler" i
  20. „Die erste ARIA-Regel ist, es nicht zu verwenden. Setz es

    aber gekonnt ein, um Assitenztechnologien zu unterstützen“ @BennoLoewenberg
  21. Accessibility muss Teil der Designsystemstrategie sein Quelles: Cook & Curtis

    UMSETZUNG VON BARRIEREFREIHEIT im System enthalten vom Team angepasst Arbeiten durch Audit + + @BennoLoewenberg
  22. am Wichtigsten HOW TO USE WIE ANWENDEN WIE ES AUSSIEHT

    & KLINGT DIREKT VERWENDBARES @BennoLoewenberg
  23. HOW TO USE GUIDELINES STYLE & PATTERNS DES & DEV

    RESSOURCEN @BennoLoewenberg am Wichtigsten
  24. BAUSTEINE (STYLEGUIDE) Farbpaletten Typografie Rasterdefinitionen Icons & Assets UI-MUSTER (BIBLIOTHEK)

    Elemente Komponenten Module Vorlagen REGELN (RICHTLINIEN) Gestaltungsprinzipien Umsetzungsrichtlinien Redaktionelle Richtlinien @BennoLoewenberg Quelle: UX Pin Accessibility hier implementieren
  25. „Definiere was genau Du meinst, wenn Du sagst Du wärst

    barrierefrei.“ Quelle: Verison Brand Guidelines @BennoLoewenberg Gestaltungsprinzipien Umsetzungsrichtlinien Redaktionelle Richtlinien
  26. Designing for users who are deaf or hard of hearing

     Do... write in plain language use subtitles or provide transcripts for videos use a linear, logical layout ! CC ! Don’t... use complicated words or figures of speech ! put content in audio or video only make complex layouts and menus ! ! Designing for users who are deaf or hard of hearing  Do... write in plain language use subtitles or provide transcripts for videos use a linear, logical layout break up content with sub-headings, ! CC ! Don’t... use complicated words or figures of speech ! put content in audio or video only make complex layouts and menus make users read long blocks ! ! Quelle: UK Home Office – Accessibility Posters @BennoLoewenberg Gestalten für Nutzer … Designing for users with dyslexia XyL dAS e i XyL dAS e i XyL dAS e i Do... use images and diagrams to support text align text to the left and keep a consistent layout consider producing materials in other formats (for example audio or video) keep content short, clear and simple let users change the contrast between background and text ! ! Don’t... use large blocks of heavy text underline words, use italics or write in capitals force users to remember things from previous pages - give reminders and prompts rely on accurate spelling - use autocorrect or provide suggestions put too much information in one place !! DON’T DO THIS ! ! ! dyslexia dsyle Designing for users with dyslexia XyL dAS e i XyL dAS e i XyL dAS e i Do... use images and diagrams to support text align text to the left and keep a consistent layout consider producing materials in other formats (for example audio or video) keep content short, clear and simple let users change the contrast between background and text ! ! ! Don’t... use large blocks of heavy text underline words, use italics or write in capitals force users to remember things from previous pages - give reminders and prompts rely on accurate spelling - use autocorrect or provide suggestions put too much information in one place !! DON’T DO THIS ! ! ! dyslexia dsyle ! ukhomeoffice.github.io/accessibility-posters/ posters/accessibility-posters.pdf Designing for users with physical or motor disabilities Do... make large clickable actions Yes give clickable elements space design for keyboard or speech only use design with mobile and touchscreen in mind provide shortcuts Tab ! !" Find address Postcode Don’t... demand precision No bunch interactions together make dynamic content that requires a lot of mouse movement have short time out windows tire users with lots of typing and scrolling ! ! 1 2 3 2a 2b 2c ! Your session has timed out Address ng for users with al or motor ities Yes Tab ! !" Find address Postcode Don’t... demand precision No bunch interactions together make dynamic content that requires a lot of mouse movement have short time out windows tire users with lots of typing and scrolling ! ! 1 2 3 2a 2b 2c ! Your session has timed out Address ukhomeoffice.github.io/accessibility-posters/ posters/accessibility-posters.pdf Designing for users with anxiety Do... give users enough time to complete an action explain what will happen after completing a service make important information clear Don’t... rush users or set impractical time limits leave users confused about next steps or timeframes leave users uncertain about the consequences of their actions 1 3 2 4 We have sent you an email ng for users with ty h Don’t... rush users or set impractical time limits leave users confused about next steps or timeframes leave users uncertain about the consequences of their actions 1 3 2 4 make support or help hard to access We have sent you an email Designing for users on the autistic spectrum Do... write in plain language use simple colours use simple sentences and bullets make buttons descriptive build simple and consistent layouts ! Don’t... use bright contrasting colours use figures of speech and idioms create a wall of text make buttons vague and unpredictable build complex and cluttered layouts ! !! Designing for users on the autistic spectrum Do... write in plain language use simple colours use simple sentences and bullets make buttons descriptive build simple and consistent layouts ! ! Don’t... use bright contrasting colours use figures of speech and idioms create a wall of text make buttons vague and unpredictable build complex and cluttered layouts ! !! ! ukhomeoffice.github.io/accessibility-posters/ posters/accessibility-posters.pdf Designing for users of screen readers ! " Do... describe images and provide transcripts for video <alt> Don’t... only show information in an image or video Designing for users of screen readers ! " Do... describe images and provide transcripts for video follow a linear <alt> Don’t... only show information in an image or video spread content Designing for users with low vision   Do... use good colour contrasts and a readable font size publish all information on web pages use a combination of colour, shapes and text Aa ! HTML Start Don’t... use low colour contrasts and small font size bury information in downloads only use colour to convey meaning Aa ! Designing for users with low vision   Do... use good colour contrasts and a readable font size publish all information on web pages use a combination of colour, shapes and text follow a linear, Aa ! HTML Start 200% magnification Don’t... use low colour contrasts and small font size bury information in downloads only use colour to convey meaning spread content all Aa ! 200% magnification Gestaltungsprinzipien Umsetzungsrichtlinien Redaktionelle Richtlinien
  27. Quelle: Accessibility statement for the GOV.UK Design System website —

    | Farben, Kontrast und Schriftarten ändern — | bis zu 300% vergrößern, ohne den Text aus dem Blickfeld zu schieben — | Website nur mit der Tastatur bedienen — | nur mit Spracherkennung navigieren — | mit Screen-Reader alle Inhalte hören @BennoLoewenberg
  28. „Beim Gestalten für Barrierefreiheit stößt man oft auf Lösungen, welche

    besser sind als beim ‚normalen‘ Gestalten.“ Quelle. Elise Roy @BennoLoewenberg
  29. „Wird Accessilibility nur als abzuarbeitender Punkt auf der Checkliste angesehen,

    können uns Möglichkeiten entgehen bessere Produkte und Dienstleistungen zu gestalten, Punkt.“ Quelle: Mason Magyar @BennoLoewenberg