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"Open the pod bay doors, designer."

B6031b692931f4f7b7a6a8370316daf7?s=47 bensauer
November 20, 2015

"Open the pod bay doors, designer."

Voice interfaces are coming. Siri / Google Now / Cortana is just the start. What will this mean for apps? For designers? Which bits of our work on screen might be replaced?

B6031b692931f4f7b7a6a8370316daf7?s=128

bensauer

November 20, 2015
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  1. “OPEN THE POD BAY DOORS, DESIGNER.” @bensauer MOBILE UX LONDON

    11/15
  2. THE APPOCALYPSE!

  3. VUI = Voice User Interface

  4. DREAMCATCHER

  5. DAN SAFFER “future-proof yourself by ensuring that the kind of

    work you do cannot be easily replicated by an algorithm”
  6. None
  7. Curious Rituals produced by The Near Future Laboratory

  8. None
  9. Curious Rituals produced by The Near Future Laboratory

  10. None
  11. VUI has no affordance; 
 no way to discover what

    it can do.
  12. • Limited shared vocabulary • Poor skills / co-ordination •

    No capacity to learn • Never sure job will get done Using VUI is a bit like dealing with Manuel…
  13. BILL BUXTON Everything is best for something and worst for

    something else. The trick is knowing what is what, for what, when, for whom, where, and most importantly, why.
  14. VUI IS GETTING SERIOUS INVESTMENT

  15. PLATO IV: TOUCH IN 1972!

  16. UBIQUITOUS COMPUTING

  17. The promise of VUI is to simplify complex interactions into

    directly expressed goals.
  18. None
  19. None
  20. PROMISING VUI PRODUCTS

  21. “Alexa, add glow in the dark toilet paper 
 to

    the shopping list.” • handsfree context • noise filtering + recognition • focussed feature set
  22. None
  23. None
  24. None
  25. SIRI + TOUCH REMOTE: MULTIMODAL

  26. None
  27. None
  28. WHAT ARE THE ‘TILLERS’ IN MODERN UI?

  29. WHERE’S THE CONNECTIVE TISSUE?

  30. The price of a multifunctional touchscreen 
 is the volume

    of required input. VUI is an efficient shortcut.
  31. BEYOND USE CASES

  32. CONNECTIVE TISSUE
 IS COMING

  33. None
  34. None
  35. UNIX: thousands of tiny bits of software in your pocket.

  36. STEVE JOBS “Dropbox is a feature, not a product.”

  37. DESIGNING VUI

  38. Bouncer Assistant Gopher Secretary THE ROLES OF A VUI Stephen

    Gay & Susan Hura
  39. VUI IS NO GOOD AT…

  40. LARGE AMOUNTS OF INPUT

  41. PRESENTING CHOICE

  42. HESITATION

  43. FUZZY TASKS

  44. SECURITY/PRIVACY

  45. NOISY ENVIRONMENTS

  46. VUI OPPORTUNITIES

  47. SEARCH RESULTS (PLATFORM)

  48. SEARCH RESULTS (IN APP)

  49. SIMPLE GOPHER TASKS

  50. MULTIMODAL ROLE PLAY

  51. CONTEXT

  52. MARC WEISER “The most profound technologies are those that disappear.

    They weave themselves into the fabric of everyday life until they are indistinguishable from it.”
  53. Technology is not things, it is practise. therefore… Outcomes, not

    outputs.
  54. I’m @bensauer.
 (as in ‘Jack Bauer’.) “AUDIENCE. thanks for listening.”