"Open the pod bay doors, designer."

Voice interfaces are coming. Siri / Google Now / Cortana is just the start. What will this mean for apps? For designers? Which bits of our work on screen might be replaced?

Transcript

1. “OPEN THE POD BAY
   DOORS, DESIGNER.”
   @bensauer
   MOBILE UX LONDON 11/15
   

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2. THE APPOCALYPSE!
   

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3. VUI = Voice User Interface
   

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4. DREAMCATCHER
   

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5. DAN SAFFER
   “future-proof yourself by ensuring that
   the kind of work you do cannot be
   easily replicated by an algorithm”
   

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7. Curious Rituals
   produced by The Near Future Laboratory
   

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9. Curious Rituals
   produced by The Near Future Laboratory
   

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11. VUI has no affordance; 

    no way to discover what it can do.
    

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12. • Limited shared vocabulary
    • Poor skills / co-ordination
    • No capacity to learn
    • Never sure job will get done
    Using VUI is a bit like dealing with Manuel…
    

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13. BILL BUXTON
    Everything is best for something and worst
    for something else. The trick is knowing
    what is what, for what, when, for whom,
    where, and most importantly, why.
    

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14. VUI IS GETTING SERIOUS INVESTMENT
    

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15. PLATO IV: TOUCH IN 1972!
    

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16. UBIQUITOUS COMPUTING
    

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17. The promise of VUI is to
    simplify complex interactions
    into directly expressed goals.
    

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20. PROMISING VUI
    PRODUCTS
    

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21. “Alexa, add glow in the dark toilet paper 

    to the shopping list.”
    • handsfree context
    • noise filtering + recognition
    • focussed feature set
    

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25. SIRI + TOUCH REMOTE: MULTIMODAL
    

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28. WHAT ARE THE ‘TILLERS’ IN MODERN UI?
    

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29. WHERE’S THE CONNECTIVE TISSUE?
    

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30. The price of a multifunctional touchscreen 

    is the volume of required input.
    VUI is an efficient shortcut.
    

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31. BEYOND USE CASES
    

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32. CONNECTIVE TISSUE

    IS COMING
    

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35. UNIX: thousands of tiny bits
    of software in your pocket.
    

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36. STEVE JOBS
    “Dropbox is a feature,
    not a product.”
    

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37. DESIGNING VUI
    

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38. Bouncer
    Assistant
    Gopher
    Secretary
    THE ROLES OF A VUI
    Stephen Gay & Susan Hura
    

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39. VUI IS NO GOOD AT…
    

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40. LARGE AMOUNTS OF INPUT
    

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41. PRESENTING CHOICE
    

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42. HESITATION
    

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43. FUZZY TASKS
    

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44. SECURITY/PRIVACY
    

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45. NOISY ENVIRONMENTS
    

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46. VUI OPPORTUNITIES
    

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47. SEARCH RESULTS (PLATFORM)
    

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48. SEARCH RESULTS (IN APP)
    

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49. SIMPLE GOPHER TASKS
    

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50. MULTIMODAL ROLE PLAY
    

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51. CONTEXT
    

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52. MARC WEISER
    “The most profound technologies are
    those that disappear.
    They weave themselves into the
    fabric of everyday life until they are
    indistinguishable from it.”
    

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53. Technology is not things, it is practise.
    therefore…
    Outcomes, not outputs.
    

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54. I’m @bensauer.

    (as in ‘Jack Bauer’.)
    “AUDIENCE. thanks for listening.”
    

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