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"Open the pod bay doors, designer."

bensauer
November 20, 2015

"Open the pod bay doors, designer."

Voice interfaces are coming. Siri / Google Now / Cortana is just the start. What will this mean for apps? For designers? Which bits of our work on screen might be replaced?

bensauer

November 20, 2015
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  1. “OPEN THE POD BAY
    DOORS, DESIGNER.”
    @bensauer
    MOBILE UX LONDON 11/15

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  2. THE APPOCALYPSE!

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  3. VUI = Voice User Interface

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  4. DREAMCATCHER

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  5. DAN SAFFER
    “future-proof yourself by ensuring that
    the kind of work you do cannot be
    easily replicated by an algorithm”

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  7. Curious Rituals
    produced by The Near Future Laboratory

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  9. Curious Rituals
    produced by The Near Future Laboratory

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  11. VUI has no affordance; 

    no way to discover what it can do.

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  12. • Limited shared vocabulary
    • Poor skills / co-ordination
    • No capacity to learn
    • Never sure job will get done
    Using VUI is a bit like dealing with Manuel…

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  13. BILL BUXTON
    Everything is best for something and worst
    for something else. The trick is knowing
    what is what, for what, when, for whom,
    where, and most importantly, why.

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  14. VUI IS GETTING SERIOUS INVESTMENT

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  15. PLATO IV: TOUCH IN 1972!

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  16. UBIQUITOUS COMPUTING

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  17. The promise of VUI is to
    simplify complex interactions
    into directly expressed goals.

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  20. PROMISING VUI
    PRODUCTS

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  21. “Alexa, add glow in the dark toilet paper 

    to the shopping list.”
    • handsfree context
    • noise filtering + recognition
    • focussed feature set

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  25. SIRI + TOUCH REMOTE: MULTIMODAL

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  28. WHAT ARE THE ‘TILLERS’ IN MODERN UI?

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  29. WHERE’S THE CONNECTIVE TISSUE?

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  30. The price of a multifunctional touchscreen 

    is the volume of required input.
    VUI is an efficient shortcut.

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  31. BEYOND USE CASES

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  32. CONNECTIVE TISSUE

    IS COMING

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  35. UNIX: thousands of tiny bits
    of software in your pocket.

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  36. STEVE JOBS
    “Dropbox is a feature,
    not a product.”

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  37. DESIGNING VUI

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  38. Bouncer
    Assistant
    Gopher
    Secretary
    THE ROLES OF A VUI
    Stephen Gay & Susan Hura

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  39. VUI IS NO GOOD AT…

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  40. LARGE AMOUNTS OF INPUT

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  41. PRESENTING CHOICE

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  42. HESITATION

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  43. FUZZY TASKS

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  44. SECURITY/PRIVACY

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  45. NOISY ENVIRONMENTS

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  46. VUI OPPORTUNITIES

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  47. SEARCH RESULTS (PLATFORM)

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  48. SEARCH RESULTS (IN APP)

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  49. SIMPLE GOPHER TASKS

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  50. MULTIMODAL ROLE PLAY

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  51. CONTEXT

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  52. MARC WEISER
    “The most profound technologies are
    those that disappear.
    They weave themselves into the
    fabric of everyday life until they are
    indistinguishable from it.”

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  53. Technology is not things, it is practise.
    therefore…
    Outcomes, not outputs.

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  54. I’m @bensauer.

    (as in ‘Jack Bauer’.)
    “AUDIENCE. thanks for listening.”

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