Ruth Knight - Does Culture Eat Strategy for Breakfast?

Transcript

1. @DrRuthKnight @acpns_qut
2. ü Is culture a buzz word? ü The critical things that shape culture ü 3 key questions for your leadership team
3. Culture eats strategy for breakfast
4. Photo by Marjorie Teo on Unsplash The culture of an organisation is like an iceberg - both seen and unseen (Schein, 1986)
6. Effects of culture
7. Ø Australian Securities and Investments Commission (ASIC) Ø The Australian Institute of Company Directors (AICD) Ø Australian Charities and Not-for-profits Commission (ACNC)
8. Asset or Liability?
9. Critical things that shape culture Photo by Fleur Treurniet on Unsplash
10. Competing Values Framework (Quinn & Rohrbaugh, 1983) + Altruism Goals
11. The CVF goals are linked to organisational effectiveness and sustainability HR è improved morale, commitment, reduced turnover OS è new ideas, openness to change, innovation, services IP è accurate records, on-time delivery RG è productivity, higher quality, bigger profits ALT è caring, support, job satisfaction
12. Nonprofit Engagement and Innovation Survey Workplace Climate Leadership Strategy Recognition Learning & Development Change Job Design Resources Workplace Culture Organisation Work unit Engagement General engagement Commitment Identification Fit Morale Organisational Effectiveness Service quality Citizenship Behaviours Turnover Job Satisfaction Job security Psychological Health Innovative Work Behaviours
13. Photo by Larisa Birta on Unsplash High performing cultures create a balance between compliance, efficiency and getting the job done, and the values of creativity, connecting and caring
14. How important is workplace culture to your organisation’s overall success? • Critical • Important • Somewhat important • Not important • Not sure
15. #1: Do we as leaders, feel committed and accountable to leading and driving the desired culture?
16. #2: Do we have evidence that all employees understand the desired culture and the role it plays?
17. #3: Do we consistently and effectively monitor, develop and improve the culture?