Simple Usability Testing for Designers

I gave this HOW Designcast on December 13, 2012.

Transcript

2. People are weird u
3. People are weird unpredictable.
4. People are weird change.
5. We need their feedback. “
6. “You don’t learn anything until you start showing it to people.” ! -David Kelly, IDEO
7. So, how do we do that?
8. Usability Testing
9. Usability Testing Simple
10. Not this.
11. Or this.
13. → A quiet space
14. ↓ A computer
15. → A webcam
16. → Screen- capture software
17. ↓ A volunteer
18. ← A moderator
19. A test plan ↑
20. Goal-Focused Testing
21. ← Homepage Orientation Step 1. Details: ! 1-2 minutes No clicking! ! Question: ! What is this website about?
22. ← 2-3 Goal- Focused Tasks Step 2. Details: ! 1-2 minutes each ! !
23. Biases!
25. Ten-Second Tests
26. ← 0:10 to view, then hide page Process : Questions: ! What was the page about? ! Was the page trustworthy? ! What stood out? ! !
28. Design can be a Welcome or an Exit sign.
29. ...uh, mobile? Hello...
33. Great, so how do I convince my boss?
34. Thank You! Get in touch: @ chrbutler newfangled.com/signup → Also, I have a book