is an application. • It’s come into popular use from the iPhone: “there’s an app for that”. • They also come in the form of web apps. These can come in all kinds of forms. So, what is an app?
hard drive • Keeps all your files synced between each of your devices • Apps for mobiles, tablets and desktop Dropbox/Google Drive www.dropbox.com/tour drive.google.com
that are (nearly) as powerful as Microsoft Office • Gmail, Calendar, Drive, Docs, Sheers, Slides • If you’re doing basic stuff, it could be a replacement for Microsoft Office Google Apps for Business
to queue up tweets and Facebook posts to post at a time you choose • Is useful to coordinate all your news to go out at the same time Buffer www.bufferapp.com
project management app, but not just that • It’s a fast way of organising anything, and takes only a few minutes to learn • Follows the style of a Kanban Board • Particularly useful for knowledge workers and manufacturing Trello www.trello.com
sales pipeline any way you want Reporting Sales reporting showing success (and failure) Tracking Track your sales team without needing to call Mobile app iPhone app available to update on the go
• An online CRM, e-commerce solution and email marketing system rolled into one • Allows you to track your customers from first contact right through to sale • Links in with your site analytics to see how they’re use your site too Infusionsoft www.infusionsoft.com
a checking-in service • People visit a place, login to Foursquare, and say they’ve been there • Businesses can offer discounts through Foursquare • People can create your business on your behalf Foursquare listings www.foursquare.com
the number 1 resource for seeing opinions on locations: restaurants, hotels, resorts, tourist attractions • If you own any one of these, you need to be managing this Tripadvisor www.tripadvisor.co.uk
here are true, myself and partner went to knock on the door and attached to it is a "Notice" stating 'No refunds after 5 minutes' need you say anymore… …I could go on but take it from us, this truly is the house of horrors and you really won't get any sleep here. avoid and sit on a bench somewhere, as going here is likely to give you nightmares if not food posioning… …We were not shown the room, just told 'Your room is upstairs', we spent almost the whole 5 minutes trying to find the room, to which we came across some horrifying scenes that you couldn't joke about…
create your business on your behalf! • Very similar to Tripadvisor, but more focused on food and nightlife • Don’t forget about Yelp, it’s still popular, and your page can get popular fast if you find yourself on television… Yelp www.yelp.co.uk
first time gave them a second chance. Under cooked fried clams. Never again. Go somewhere better. I went after kitchen nightmares. They betrayed Gordon Ramsey. I looked at the window sill and saw it was dirty. in the episode he touched it and it was dirty. The décor went back to the way it was then in the episode. I was expecting so much more from a revamped restaurant on Kitchen Nightmares. You would expect better, right? … it turned out to be the WORST food I had eaten in a long time.
to track who is visiting your website • Helps you see what content is popular (and what isn’t) and focus more on that • Helps you understand who’s visiting your website and how • For e-commerce sites it can show conversion rates and more Google Analytics www.google.com/analytics
to keep an eye on new results for search terms in Google • You’ll get emailed the results on a schedule that suits you Google Alerts www.google.com/alerts
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