How do companies hire? And how does a manager build out a hiring process from the ground up? In this talk, you'll learn how one product & UX hiring manager used human-centered design methods to:
- uncover pain points and opportunities in the candidate journey
- prototype potential improvements
- create a more intentional and inclusive interview process by shipping quick wins and iterating on them
Whether you're looking to lead and build out your own hiring process, or you're job searching and want to hear a hiring manager's perspective, this session will help you learn how to conduct user interviews with new hires, leverage insights to map out the candidate experience, coach others on paper prototyping potential improvements and solutions, and partner with HR to scale the resources you build to help other departments with their hiring.