The ability to adapt quickly matters. Time matters. A lot. In this talk, Dominica describes the 5 thieves of time, explains why they matter and provides guidance on how to expose time theft.
that compete with each other. Conflicting Priorities is a time thief b/c people take on too much WIP when priorities are unclear. Expose all the WIP • Visualize WIP • WIP limit as enabling constraint • Primary factor of speed is the amount of WIP
that prevent you from finishing something or from stopping at a better breaking point. Unplanned Work is a time thief b/c unplanned work usurps planned work @dominicad While economies of scale can reduce costs in manufacturing, software is a different story. Two things to consider: • Transaction cost • Holding cost
from finishing something or from stopping at a better breaking point. Unplanned Work is a time thief b/c unplanned work usurps planned work THIEF UNKNOWN DEPENDENCIES Teams rarely work in isolation. The larger the org, the more teams, the higher probability of unknown dependencies. The hardest thing we do is communicate across teams.
three inputs • 1 in 8 chance of on time delivery • Every dependency doubles your chance of being delayed • Dependencies are asymmetrical in their impact. • 4 dependencies = 16 possible outcomes People aren’t available when needed
from finishing something or from stopping at a better breaking point. Unplanned Work is a time thief b/c unplanned work usurps planned work THIEF UNPLANNED WORK
that compete with each other. Conflicting Priorities is a time thief b/c people take on too much WIP when priorities are unclear. Expose Unplanned Work • Unplanned work in yellow • Resistance to logging unplanned work
of investment Cost of investment CoD: Missed revenue (gen, rev protection) costs (staffing, operational) WSJF: Delay cost Duration FIFO: First In First Out HiPPO: Highest Paid Persons Opinion wsjf - http://reinertsenassociates.com/books/ if work is same size, do work w/ high CoD If work is same Cod, do short work 1st if size & CoD are diff, base priority on delay cost divided by duration measure of impact of time on desired outcomes
that compete with each other. Conflicting Priorities is a time thief b/c people take on too much WIP when priorities are unclear. Expose Competing work items • Visualize priority indicators • identify top 5 things • Not everything needs a fixed due date • can't deny what’s not worked on • Reflection of latest state of understanding or misunderstanding
partially completed work that gets postponed. It’s work that sits idle on the bench waiting for attention. Neglected work is a time thief b/c it either gets in the way of higher value work or it delays the delivery of important work. NEGLECTED WORK
partially completed work that gets postponed. It’s work that sits idle on the bench waiting for attention. Neglected work is a time thief b/c it either gets in the way of higher value work or it delays the delivery of important work. Why Neglected Work Matters
of this presentation deck • excerpts of Making Work Visible • Tasktop video on JIRA/SN tool integration • Forrester article: Agile-Plus-DevOps With Value Stream Management • IT Rev paper: Overcoming inefficiencies in work mgmt. systems
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