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Setting the Stage for Interaction

Drew Harry
March 13, 2012

Setting the Stage for Interaction

We present a tablet-based system to collaboratively track discussion topics and ideas in a seminar-style discussion classroom. Each student uses his or her own tablet to share text ideas in a synchronized, visual environment. The system is designed to promote diverse participation and increase engagement. Our findings are based on observations of twelve class sessions and interviews with participating students. Instead of simply introducing an additional text-based communication channel into the classroom, we find that the system creates a new ``stage'' (in the Goffman sense) on which students could perform in ways that the main spoken stage could not support. This stage coexists with spoken communication, and augments how students attend to the material and each other. We conclude that spoken participation alone poses barriers for some participants and the addition of a non-oral, text-based stage can help establish equitable and engaging discussions in the class.

Presented at CSCW 2012 in Bellvue, WA.

Drew Harry

March 13, 2012
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  1. Drew Harry
    MIT Media Lab
    Setting the Stage for Interaction
    a tablet application to augment group
    discussion in a seminar class
    Eric Gordon
    Emerson College
    Chris Schmandt
    MIT Media Lab

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  2. flickr / eston

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  3. flickr / Tommy Huynh

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  4. View Slide

  5. EMAIL
    TEXT MESSAGE
    INSTANT MESSAGE
    TWITTER

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  6. View Slide

  7. Front Channel
    Back Channel

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  8. Front Channel
    Back Channel

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  9. Back Stage
    Front Stage

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  10. Back Stage
    Front Stage

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  11. Side Stage
    Main Stage

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  12. Tin Can

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  14. Not everyone is equally comfortable
    participating.
    People talk one-at-a-time;
    simultaneous speaking is viewed as
    impolite.
    Power dynamics can diminish
    participation.

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  15. Ideas Topics
    Time
    Participation
    Presence
    Archival Artifacts

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  16. Ideas Topics
    Time
    Participation
    Presence
    Archival Artifacts

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  17. View Slide

  18. View Slide

  19. 19 Students
    22 Hours
    119 Topics
    839 Ideas

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  20. Attention
    Promotion
    Prioritizing Stages
    Tablets

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  21. Intro Design Conclusion
    Study

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  22. Intro Design Conclusion
    Study
    Attention

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  23. Intro Design Conclusion
    Study

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  24. Intro Design Conclusion
    Study
    Promotion

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  25. Intro Design Conclusion
    Study
    “I feel like [the professor] would be a
    speaker for people who couldn’t
    speak, you know. The fact that he was
    really into Tin Can, so he would read
    something that [a student] had
    written and be like oh, I want to quote
    this or talk about it and [act] as a
    spokesman for people who aren’t
    really comfortable speaking”

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  26. Intro Design Conclusion
    Study

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  27. Intro Design Conclusion
    Study
    Prioritizing Stages

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  28. Intro Design Conclusion
    Study
    “I can remember a particular ...
    presentation that he was doing a lot of
    PowerPoint, I think he was completely
    oblivious to the Tin Can conversation
    and [the Tin Can conversation] ended
    up going in a very good direction ... as
    a result, I do not remember anything
    he said, because ... the conversation
    on Tin Can was a little more
    engaging”

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  29. Intro Design Conclusion
    Study

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  30. Intro Design Conclusion
    Study
    Tablets

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  31. Intro Design Conclusion
    Study
    “[I like to] organize my language a lot
    before I actually talk because I want
    my thoughts to be systematical and
    clear, I want people to get it.”

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  32. Intro Design Conclusion
    Study
    “gave more people a
    chance to say things that
    they wouldn’t say”

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  33. Intro Design Conclusion
    Study
    “something that was on
    my side, so to speak. You
    know what I mean? ...
    Like it was a resource.”

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  34. Questions?
    Drew Harry
    MIT Media Lab
    Eric Gordon
    Emerson College
    Chris Schmandt
    MIT Media Lab
    tincan.it
    [email protected]
    @drewwww

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