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Digital and the Student Experience

Eric Stoller
December 05, 2019

Digital and the Student Experience

Featured talk at the 2019 UPCEA Marketing and Enrollment Management Seminar (MEMS).

For more info about chatbots + higher education, please visit:
https://geckoengage.com/

Follow me on Twitter at:
https://twitter.com/ericstoller

Eric Stoller

December 05, 2019
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Transcript

  1. Digital and the
    Student Experience
    @EricStoller #MEMS2019

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  2. @EricStoller #MEMS2019
    VP of Digital Strategy

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  3. Organizational
    Culture is_______.
    @EricStoller #MEMS2019
    everything

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  4. @EricStoller #MEMS2019

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  5. #MEMS2019

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  6. #MEMS2019

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  7. Digital
    Engagement
    Landscape
    @EricStoller #MEMS2019

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  8. @EricStoller #MEMS2019

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  9. @EricStoller #MEMS2019

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  10. @EricStoller #MEMS2019

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  11. @EricStoller #MEMS2019

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  12. #MEMS2019

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  13. @EricStoller #MEMS2019

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  14. @EricStoller #MEMS2019

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  15. Industry 4.0
    The Fourth Industrial Revolution
    @EricStoller #MEMS2019

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  16. Industry 4.0
    @EricStoller #MEMS2019

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  17. Machine
    Learning
    @EricStoller #MEMS2019

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  18. h"ps://www.naceweb.org/career-development/trends-and-predictions/predicting-employment-through-machine-learning/ | Ohio University
    “A dashboard that uses machine learning to predict student career
    outcomes. Grace uses it to identify students likely to graduate
    without a job o- @linseyhugo
    @EricStoller #MEMS2019

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  19. AR / VR
    @EricStoller #MEMS2019

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  20. @EricStoller #MEMS2019

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  21. @EricStoller #MEMS2019

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  22. @EricStoller #MEMS2019

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  23. Conversational
    Tech
    @EricStoller #MEMS2019

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  24. @EricStoller #MEMS2019

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  25. “Who is my academic advisor?”

    “When is my next class?”

    “What is the status of my Gnancial aid?”
    @EricStoller #MEMS2019

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  26. @EricStoller #MEMS2019

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  27. @EricStoller #MEMS2019

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  28. Change + Purpose
    @EricStoller #MEMS2019

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  29. @EricStoller #MEMS2019

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  30. #MEMS2019

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  31. Ownership
    + Position Descriptions
    @EricStoller #MEMS2019

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  32. Monday to Friday =
    Chatbot in a week
    +
    @EricStoller #MEMS2019

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  33. Cultivate
    Digital Champions
    @EricStoller #MEMS2019

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  34. @EricStoller #MEMS2019

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  35. @EricStoller #MEMS2019

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  36. @EricStoller #MEMS2019

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  37. #MEMS2019

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  38. [email protected]
    Thank you
    @EricStoller #MEMS2019

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