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Chatbots, Crisis Communications, and Coronavirus – Using your bot to educate, inform, and engage

Chatbots, Crisis Communications, and Coronavirus – Using your bot to educate, inform, and engage

For more information about our free #ResponseBot program for colleges and universities: http://bit.ly/responsebot

Presented at the #virtualSXSW conference hosted by Nikki Sunstrum.

https://nikkisunstrum.com/virtual-austin/

Eric Stoller

March 19, 2020
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  1. Chatbots, Crisis
    Communications,
    and Coronavirus
    @EricStoller #virtualSXSW
    Using your bot to educate, inform, and engage

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  2. #virtualSXSW

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  3. @EricStoller #virtualSXSW

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  4. @EricStoller #virtualSXSW

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  5. @EricStoller #virtualSXSW

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  6. @EricStoller #virtualSXSW

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  7. @EricStoller #virtualSXSW

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  8. bit.ly/
    geckobook
    @EricStoller #virtualSXSW

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  9. Your audience,
    where they are
    6
    @EricStoller #virtualSXSW

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  10. Generalized,
    repetitive questions
    @EricStoller #virtualSXSW

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  11. @EricStoller #virtualSXSW

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  12. Monday to Friday = chatbot in a week

    @EricStoller #virtualSXSW

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  13. @EricStoller #virtualSXSW

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  14. @EricStoller #virtualSXSW

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  15. @EricStoller #virtualSXSW

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  16. @EricStoller #virtualSXSW

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  17. Your school’s COVID-19 resource page
    @EricStoller #virtualSXSW
    bit.ly/responsebot

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  18. [email protected]
    Thank you
    @EricStoller #virtualSXSW
    bit.ly/responsebot

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