Chatbots, Crisis Communications, and Coronavirus – Using your bot to educate, inform, and engage

Chatbots, Crisis Communications, and Coronavirus – Using your bot to educate, inform, and engage

For more information about our free #ResponseBot program for colleges and universities: http://bit.ly/responsebot

Presented at the #virtualSXSW conference hosted by Nikki Sunstrum.

https://nikkisunstrum.com/virtual-austin/

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Eric Stoller

March 19, 2020
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Transcript

  1. Chatbots, Crisis Communications, and Coronavirus @EricStoller #virtualSXSW Using your bot

    to educate, inform, and engage
  2. #virtualSXSW

  3. @EricStoller #virtualSXSW

  4. @EricStoller #virtualSXSW

  5. @EricStoller #virtualSXSW

  6. @EricStoller #virtualSXSW

  7. @EricStoller #virtualSXSW

  8. bit.ly/ geckobook @EricStoller #virtualSXSW

  9. Your audience, where they are 6 @EricStoller #virtualSXSW

  10. Generalized, repetitive questions @EricStoller #virtualSXSW

  11. @EricStoller #virtualSXSW

  12. Monday to Friday = chatbot in a week @EricStoller #virtualSXSW

  13. @EricStoller #virtualSXSW

  14. @EricStoller #virtualSXSW

  15. @EricStoller #virtualSXSW

  16. @EricStoller #virtualSXSW

  17. Your school’s COVID-19 resource page @EricStoller #virtualSXSW bit.ly/responsebot

  18. eric.stoller@geckoengage.com Thank you @EricStoller #virtualSXSW bit.ly/responsebot