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John Hancock LOFT Visits Workbar

John Hancock LOFT Visits Workbar

C. Todd Lombardo

January 10, 2018
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  1. LOFT AT WORKBAR
    Design Thinking Bootcamp
    W O R K B A R
    . .

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  2. FOR SALE:
    SOCKS. THREE.
    DIFFERENT COLORS.

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  3. A $25M IDEA??

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  4. YOU ARE HERE
    YOU WANT TO BE HERE

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  5. YOU ARE HERE
    YOU WANT TO BE HERE
    PROBLEM EXPLORATION

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  6. YOU ARE HERE
    YOU WANT TO BE HERE
    PROBLEM EXPLORATION SOLUTION FORMULATION

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  7. EVERYONE HAS A PROCESS…

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  8. IDEO
    XPLANE
    CHESKIN
    BITOMI
    COOPER
    FROG
    FITCH
    MELVILLE
    IDEO ED Discovery Interpretation Ideation Experimentation Evolution
    STANFORD Empathize Define Ideate Prototype Test
    Prepare Form Harden Fire & Glaze

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  9. APPLIED DESIGN-THINKING

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  10. Define Understand Build Test
    Ideate
    Understand Diverge Prototype Validate
    Decide
    2013
    Unpack Sketch Prototype Test
    Decide
    2015
    Understand Diverge Build Test
    Converge
    Empathize Define Prototype Test
    Ideate
    Map Sketch Build Test
    Decide
    2016
    DESIGN SPRINT APPROACHES
    Understand Define Build Test
    Decide

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  11. ONE DESIGN SPRINT APPROACH

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  12. ONE DESIGN SPRINT APPROACH
    UNDERSTAND

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  13. ONE DESIGN SPRINT APPROACH
    UNDERSTAND DIVERGE

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  14. ONE DESIGN SPRINT APPROACH
    UNDERSTAND DIVERGE CONVERGE



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  15. ONE DESIGN SPRINT APPROACH
    UNDERSTAND DIVERGE CONVERGE



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  16. ONE DESIGN SPRINT APPROACH
    UNDERSTAND DIVERGE CONVERGE PROTOTYPE



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  17. ONE DESIGN SPRINT APPROACH
    UNDERSTAND DIVERGE CONVERGE PROTOTYPE TEST



    X



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  18. CHECK YOUR
    ASSUMPTIONS!

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  19. CONNECT 9 DOTS.
    WITH 4 OR LESS STRAIGHT LINES.
    NO LIFTING THE PEN, NO REVERSE.

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  20. CONNECT 9 DOTS.
    WITH 4 OR LESS STRAIGHT LINES.
    NO LIFTING THE PEN, NO REVERSE.

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  21. CONNECT 9 DOTS.
    WITH 4 OR LESS STRAIGHT LINES.
    NO LIFTING THE PEN, NO REVERSE.

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  22. PROBLEM-SOLUTION-WHY

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  23. PROBLEM-SOLUTION-WHY
    Water on the floor —> Mop

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  24. PROBLEM-SOLUTION-WHY
    Water on the floor —> Mop
    WHY? Leaky pipe —> Fix pipe

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  25. PROBLEM-SOLUTION-WHY
    Water on the floor —> Mop
    WHY? Leaky pipe —> Fix pipe
    WHY? Too much pressure —> Lower pressure

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  26. PROBLEM-SOLUTION-WHY
    Water on the floor —> Mop
    WHY? Leaky pipe —> Fix pipe
    WHY? Too much pressure —> Lower pressure
    WHY? Pressure Regulator —> Replace Regulator

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  27. PROBLEM-SOLUTION-WHY
    Water on the floor —> Mop
    WHY? Leaky pipe —> Fix pipe
    WHY? Too much pressure —> Lower pressure
    WHY? Pressure Regulator —> Replace Regulator
    WHY? Maintenance Schedule —> More frequent inspection

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  28. IT’S THE MINDSET…

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  29. DESIGNER SCIENTIST
    EMPATHIC
    MAKER
    FORWARD LOOKING
    RIGOROUS
    EXPERIMENTAL
    HYPOTHESIS DRIVEN

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  30. SCIENTIFIC
    METHOD
    DESIGN
    PROCESS
    AGILE
    PHILOSOPHY design
    sprint

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  31. MAKE
    THINGS
    PEOPLE
    WANT
    MAKE
    PEOPLE
    WANT
    THINGS
    >
    (or Need, or Love!)

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  32. W O R K B A R
    . .

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