John Hancock LOFT Visits Workbar

John Hancock LOFT Visits Workbar

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C. Todd Lombardo

January 10, 2018
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Transcript

  1. LOFT AT WORKBAR Design Thinking Bootcamp W O R K

    B A R . .
  2. None
  3. FOR SALE: SOCKS. THREE. DIFFERENT COLORS.

  4. A $5M IDEA?

  5. A $25M IDEA??

  6. None
  7. YOU ARE HERE YOU WANT TO BE HERE

  8. YOU ARE HERE YOU WANT TO BE HERE PROBLEM EXPLORATION

  9. YOU ARE HERE YOU WANT TO BE HERE PROBLEM EXPLORATION

    SOLUTION FORMULATION
  10. EVERYONE HAS A PROCESS…

  11. None
  12. IDEO XPLANE CHESKIN BITOMI COOPER FROG FITCH MELVILLE IDEO ED

    Discovery Interpretation Ideation Experimentation Evolution STANFORD Empathize Define Ideate Prototype Test Prepare Form Harden Fire & Glaze
  13. APPLIED DESIGN-THINKING

  14. Define Understand Build Test Ideate Understand Diverge Prototype Validate Decide

    2013 Unpack Sketch Prototype Test Decide 2015 Understand Diverge Build Test Converge Empathize Define Prototype Test Ideate Map Sketch Build Test Decide 2016 DESIGN SPRINT APPROACHES Understand Define Build Test Decide
  15. ONE DESIGN SPRINT APPROACH

  16. ONE DESIGN SPRINT APPROACH UNDERSTAND

  17. ONE DESIGN SPRINT APPROACH UNDERSTAND DIVERGE

  18. ONE DESIGN SPRINT APPROACH UNDERSTAND DIVERGE CONVERGE 1º 2º 3º

  19. ONE DESIGN SPRINT APPROACH UNDERSTAND DIVERGE CONVERGE 1º 2º 3º

  20. ONE DESIGN SPRINT APPROACH UNDERSTAND DIVERGE CONVERGE PROTOTYPE 1º 2º

  21. ONE DESIGN SPRINT APPROACH UNDERSTAND DIVERGE CONVERGE PROTOTYPE TEST 1º

    2º ✓ X 1º 2º 3º
  22. CHECK YOUR ASSUMPTIONS!

  23. CONNECT 9 DOTS. WITH 4 OR LESS STRAIGHT LINES. NO

    LIFTING THE PEN, NO REVERSE.
  24. CONNECT 9 DOTS. WITH 4 OR LESS STRAIGHT LINES. NO

    LIFTING THE PEN, NO REVERSE.
  25. CONNECT 9 DOTS. WITH 4 OR LESS STRAIGHT LINES. NO

    LIFTING THE PEN, NO REVERSE.
  26. PROBLEM-SOLUTION-WHY

  27. PROBLEM-SOLUTION-WHY Water on the floor —> Mop

  28. PROBLEM-SOLUTION-WHY Water on the floor —> Mop WHY? Leaky pipe

    —> Fix pipe
  29. PROBLEM-SOLUTION-WHY Water on the floor —> Mop WHY? Leaky pipe

    —> Fix pipe WHY? Too much pressure —> Lower pressure
  30. PROBLEM-SOLUTION-WHY Water on the floor —> Mop WHY? Leaky pipe

    —> Fix pipe WHY? Too much pressure —> Lower pressure WHY? Pressure Regulator —> Replace Regulator
  31. PROBLEM-SOLUTION-WHY Water on the floor —> Mop WHY? Leaky pipe

    —> Fix pipe WHY? Too much pressure —> Lower pressure WHY? Pressure Regulator —> Replace Regulator WHY? Maintenance Schedule —> More frequent inspection
  32. IT’S THE MINDSET…

  33. DESIGNER SCIENTIST EMPATHIC MAKER FORWARD LOOKING RIGOROUS EXPERIMENTAL HYPOTHESIS DRIVEN

  34. DESIGNTIST

  35. SCIENTIFIC METHOD DESIGN PROCESS AGILE PHILOSOPHY design sprint

  36. None
  37. MAKE THINGS PEOPLE WANT MAKE PEOPLE WANT THINGS > (or

    Need, or Love!)
  38. W O R K B A R . .