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March 27, 2015
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WordPress Support

Three simple tips to give awesome WordPress Support:

(1) Learn to see what the real problem is that lies behind the symptoms.
(2) Don't be provoked by aggressive language. Show empathy and stay friendly.
(3) Don't be too arrogant; admit when you're in need of help yourself to solve someone's problem.

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Job

March 27, 2015
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Transcript

  1. WordPress Support Helping users help themselves

  2. will the real problem please stand up?

  3. None

  4. r i got 99 problems please don’t be one

  5. r

  6. help i need somebody

  7. None

  8. make.wordpress.org/support/handbook bryceadams.com jobthomas.com | @jobtex