Introduction • Concept of The Lean Startup by Eric Ries • Japanese style effective car production. That’s where the term Lean derives from • Modelled around the already established disciplines of • customer development and • agile software development, and • claims to be a scientific method for creating innovative products
Lean lean? • More focus on the experience being designed, with less focus on deliverables -> Reduces cycle time. • Questioning and testing assumptions -> Reduces uncertainty by focusing on the problem, not the solution. • Evidence-based decision making -> More facts, less intuition. • A collaborative approach to designing products -> Reduces friction and empowers the client. • Better outcomes as a result of regular iteration -> Less waste and a more successful product.
customers • Only by validating your assumptions can you increase your chances of success. • Lean – customer development – is a method to help you find ‘product-market fit’ • Interviews with prospective customers, surveys, email sign-up forms, demos....
show them • Create your ‘minimum viable product’ (or MVP in Lean Startup jargon) • the first version of your product that will enable you to learn the most • Regular testing with users • Iterate and improve as you go • be careful that you don’t create something that is really minimal (needs to be appealing)
• Vanity metrics vs real metrics. • Focus on metrics that really matter: • sign-up conversions, • payments, • referrals, • returning visits Vanity metrics make you feel good, but they don't offer clear guidance for what to do
work well • When you’re already fixed on a solution. • Sticking too rigidly to the process (and not adapting it to your circumstances). • Where there are invisible stakeholders. • Where there’s a lack of communication between product, design and development. • When there’s too many egos and lots of company politics.
often, fail fast and get out of the building! • Fake it before you make it. • Start small then scale up (Nail it, then scale it). • Keep iterating. • Don’t lose sight of the vision. • MVP: minimum awesome not awful. • The web is your lab, keep testing and measuring.