Everything Is DevOps

DevOps DC Meetup, January 17, 2017

Transcript

1. EVERYTHING IS DEVOPS
2. No Technical Content
3. Mark Cornick Old Man Yelling At Cloud, CAVA Vice President, American Outlaws DC https://markcornick.com/ Twitter: @markcornick ⚽
4. Wait, CAVA?
5. A tech startup bootstrapped by Crazy Feta™ Crazy Feta™ is a trademark of CAVA and is delicious
12. YOU might already be practicing DevOps fundamentals
14. No, seriously. DevOps is People • DevOps is ultimately about people working together to create awesome things • Tools and disciplines are things that help people do great things with DevOps, not DevOps in and of themselves • Culture is a creation of people, not the other way around
15. If it’s that simple, why do we need “DevOps?”
16. BUREAU CRACY
21. DevOps Slays Walls
23. You’re Not Voltron (But you don’t have to be)
25. Who works at CAVA? • Restaurant staff and management, yes, but also… • Marketing • Real Estate • Trainers • Data Scientists • Supply Chain Specialists • Quality Control • Culinary Direction • Artists & Copywriters • Developers & Engineers • And many more!
26. Everyone Is On Product • Restaurant staff and management: prepare and sell the product • Marketing: market the product • Real Estate: find places for us to prepare and sell the product • Trainers: show others how to prepare and sell the product • Data Scientists: analyze lots of things related to the product • Supply Chain Specialists: find the ingredients for the product • Quality Control: ensure the safety and flavor of the product • Culinary Direction: create recipes for the product • Artists & Copywriters: create marketing materials about the product • Developers & Engineers: write & run code to help prepare and sell the product • And many more: do many more things related to the product
27. The common goal: Great CAVA food
28. Everybody’s Good At Something • I’m good at clouds, servers, and code • I’m not so good at inventory or business intelligence • I go to supply chain and BI people when I need help with inventory or analytics • Supply chain and BI people come to me for what I do well • Voltron
29. But Wait, There’s More • Everyone at CAVA Headquarters does restaurant training • Prep food, work the line, clean up, etc. • Keeps you connected to the bottom line • Builds empathy for the people who do this every day
30. People + Culture Not “Human Resources”
31. Lessons Learned From CAVA • Great people do great things • Everyone works on the product • Do what you do well; get help from others who do other things well • Culture is intentional
32. “I don’t like sportsball!” Bear with me. (Also, we hate when you call it “sportsball”)
34. Let’s Talk About Hooliganism
35. Something To Belong To
36. We’re Soccer Supporters, Not Hooligans • We are enthusiastic but not hateful or violent • We are diverse in many ways but united in passion • We seek to root out the worst and show off the best
37. The common goal: Support The Teams
38. A Lot Happens Behind The Scenes • Tickets need to be secured and distributed • Events need to be planned • In-stadium atmosphere (tifo, capos, etc.) needs to be created • Passion and enthusiasm needs to be built
39. Much work is done in local chapters by volunteers
40. ENTHUSIASM
41. Everybody Loves Doing Something • I love drumming and making tifo • I’m not into handling money or dealing with sponsors • AO lets me drum, make tifo, and sometimes capo • AO doesn’t ask me to be a treasurer or dealmaker • American Voltron "
42. Lessons Learned From American Outlaws • Work is done by people who show up • Use the enthusiasm of your people • People who enjoy what they do will do it better • Promote the positive while stemming the negative
43. Enough About Me, Let’s Talk About You
44. My Organization Is A Non- Unicorn-Like Nightmare • Is it really? • Organizations that do nothing right accomplish nothing and eventually die • You must be doing something right
45. OK, But We’re Still Not On The DevOps Level • DevOps is just a word • What you’re doing is more important
46. OK, But We Have Problems • DevOps isn’t really about solving problems • DevOps is more about building on strengths
47. Appreciative Inquiry
48. AI Basics • Appreciate what you have • Envision what you could do with it • Plan on what should be done
49. Questions To Ask • What makes people work for/with you? • What are your coworkers good at? What are you good at? What do you and they enjoy? • What are you doing to encourage people to work together, pooling their skills towards a common goal? • How can you make all of this better?
50. Build On The Dialogue • Just talking to each other will help bust walls • Once you know what you can and should do with your good qualities, move forward as a team • Accept failure but not negativity. Build on mistakes to keep moving forward
51. And here’s where you realize: You might already be practicing DevOps!
52. And Now It’s Time For My Final Thought
53. This Isn’t Necessarily Easy • My background is technology, not people • I prefer doing things instead of talking about doing things • I’m an introvert
54. It’s worth it.
55. END This has been “Everything Is DevOps” by Mark Cornick. Thank you! https://markcornick.com/ Twitter: @markcornick Find CAVA at http://cavagrill.com/ Find American Outlaws at the Laughing Man Tavern (1306 G St NW) for every US national team match “A lot of effort went into making this appear effortless.” - Mark Pilgrim