YWSAIYF.pdf

This is a talk about library websites, but it's really a talk about people. It's a talk about our library patrons, a talk about us, what's wrong with the way we're doing things, how and who it hurts, and what we can do about it.

Transcript

1. STINKS YOUR LIBRARY WEBSITE & IT’S YOUR FAULT MATTHEW REIDSMA GRAND VALLEY STATE UNIVERSITY
3. http://beatonna.livejournal.com/155875.html
9. Design for the person at the next bench. “ Hewle -Packard
10. Welcome to OPAC Catalog of Your Local Library You may search for: A > AUTHOR T > TITLE J > JOURNAL B > AUTHOR/TITLE SEARCH S > SUBJECT W > KeyWORD C > LC CALL NO P > Repeat PREVIOUS Search R > RESERVE Lists I > Library INFORMATION O > OTHER Libraries F > Campus/Faculty Information database V > VIEW your circulation record D > DISCONNECT Choose one (A,T,J,B,S,W,C,P,R,I,O,F,V,D)
11. WE HOW DO DO THIS?
12. THEY HOW DO DO THIS?
13. WE HOW DO DO THIS?
14. http://whitneyhess.com/blog/2012/02/27/don-draper-is-the-antithesis-of-user-experience/ User experience isn’t about expert intui on, it’s about expert listening. “ Whitney Hess
15. “The Space Between You and Me,” The Manual, Issue #1, 2012. The Web is people all the way down. “ Frank Chimero
16. Your members don’t come to the library to find books... “ Hugh Rundle http://hughrundle.net/2012/04/04/libraries-as-software-dematerialising-platforms-and-returning-to-first-principles/
17. They come to find solace or excitement, companionship or solitude. “ Hugh Rundle http://hughrundle.net/2012/04/04/libraries-as-software-dematerialising-platforms-and-returning-to-first-principles/
18. FEEL WE MAKE THEM STUPID INSTEAD OF INSPIRED
19. People will forget what you said, and what you did, “ Maya Angelou
20. but they will never forget how you made them feel. “ Maya Angelou
21. Aarron Walter, Designing for Emotion
22. Aarron Walter, Designing for Emotion
23. Designing for Emotion Designing an interface to be usable is like a chef crea ng edible food. “ Aarron Walter
24. FEEL? HOW DO THEY
25. The Inmates are Running the Asylum There is li le difference technically between a complicated, confusing program and a simple, fun, and powerful product. “ Alan Cooper
26. The Inmates are Running the Asylum The difference is one of culture, training, and a tude of the people who make them. “ Alan Cooper
27. NICE BE REALLY
28. EVERYONE GET INVOLVED
29. CULTURE UNDERSTAND THE
30. DATA BACK YOURSELF UP WITH
31. Reinvigorate: http://reinvigorate.net
32. http://readability-score.com
33. ITERATE DON’T REDESIGN
42. QUESTIONS ASK THE RIGHT
43. QUESTIONS ASK THE RIGHT THEY HOW DO DO THIS?
44. QUESTIONS ASK THE RIGHT THEY HOW DO DO THIS? FEEL? HOW DO THEY
45. RESOURCES http://matthewreidsma.com/ili12