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Hello! We are mct. (EN)

mct
March 23, 2023

Hello! We are mct. (EN)

mct

March 23, 2023
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  1. Copyright mct Inc. All Rights Reserved.
    新鮮なインサイトで一緒に
    ビジネスを変革しましょう。
    Transform Business
    Together with
    Fresh Insights

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  2. Copyright mct Inc. All Rights Reserved.
    Contents
    提供サービス
    Our Services
    01
    02
    04
    03
    05
    mctのメソッド
    Our Methods
    組織カルチャー
    Our Values
    Our Culture
    Our Workplace
    社内外活動について
    Our Network
    会社概要
    Company Profile

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  3. Copyright mct Inc. All Rights Reserved.
    With diverse backgrounds, mct members are promoting various services across our core business units.
    Our Services
    Business Development /
    Digital Transformation
    CX Transformation Global Growth
    Organizational Design Managing Sustainability

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  4. Copyright mct Inc. All Rights Reserved.
    Business Development / Digital Transformation
    Opportunity Discovery Customer Understanding Concept Development Business Design
    From initial opportunity to understanding the market, creating concepts, business design & validation, we share insights with
    you to drive business development and digital transformation.
    Our
    Services

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  5. Copyright mct Inc. All Rights Reserved.
    Customer Experience Transformation
    Our
    Services
    CX Surveys CX Vision & Strategy Customer Insights CX Design
    CX Management CX Measurement CX Maturity Assessment
    We use deep customer insights to create processes and mechanisms that evolve and expand the customer experience - from
    creating a CX vision, designing CX initiatives and branding, to customer experience operations.

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  6. Copyright mct Inc. All Rights Reserved.
    Global Growth
    Trend Research Futures Design Benchmarking &
    Competitor Research
    Global Ethnography Global CX Design
    Our multilingual team members support the design of more effective initiatives for global growth by incorporating new global
    methods and tools and deriving insights from diverse perspectives.
    Our
    Services

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  7. Copyright mct Inc. All Rights Reserved.
    Organizational Development
    We use employee insights to increase employee engagement and benefit organizational performance by creating initiatives for CX
    management, fostering an organizational culture, and enhancing employees’ problem-solving skills.
    EX Design Training Programs
    Employee Insights Implementation Systems Teaming
    Our
    Services

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  8. Copyright mct Inc. All Rights Reserved.
    Sustainable Management
    Advisory Support
    Company-focused insights allow us to help you reexamine your company's reason for being, develop sustainable business
    practices, and communicate with multiple stakeholders through a unique design approach.
    Our
    Services
    Sustainability Insights Sustainable Innovation Human Resource
    Development & Training

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  9. Copyright mct Inc. All Rights Reserved.
    ヴィジェイ・クーマー
    Vijay Kumar
    Illinois Institute of Technology
    Professor, Design School
    101 Design
    Methods
    デヴィッド・トング
    David Tonge
    The Division, Founder
    Visiting Professor, Kanazawa College of Art
    Former Design of IDEO
    Design
    リズ・サンダース
    Liz Sanders
    The Ohio State University
    Associate Professor, Design Department
    Co-Design ZMET
    ジェラルド・ザルトマン
    Gerald Zaltman
    Harvard University
    Honorary Professor
    ルー・カーボーン
    Lou Carbone
    Experience Engineering Inc.
    Founder
    Clue Scan
    上田信行
    Nobuyuki Ueda
    Doshisha Women's University
    Specially-Appointed Professor
    Playfulwork
    Our Methods
    mct has incorporated many world-class standard methods devised by insight pioneers.
    Meet some of the key experts who have helped make us who we are today.
    カール・ケイ
    Carl Kay
    TOKYO WAY 社長
    Harvard Club of Japan 元代表
    Service Design

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  10. Copyright mct Inc. All Rights Reserved.
    Some firms claim that a handful of geniuses hold the secrets to innovation. But we don't think so.
    We are a team of "ordinary people" who are close to the "ordinary people" who buy and use your products and services.
    Accompanying you and your research needs with excellent methods, creativity and teamwork,
    We derive fresh insights and ideas to help you transform your business and achieve sustainable growth.
    UNIQUE WORKS
    BY ORDINARY PEOPLE
    Our Values

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  11. Copyright mct Inc. All Rights Reserved.
    思いやりを届けよう
    Nurture Relationships
    It takes time and effort to unite as an effective
    team. We build connections with our colleagues
    every day - not just in meetings, but also through
    friendly, light-hearted chit-chat.
    学びの輪を広げよう
    Share Knowledge
    We share everything that we learn from our
    projects with the team so that it can be used in
    future work. We don't keep insights to ourselves,
    we turn them into assets for everyone.
    違いをバリューにしよう
    Combine Our Strengths
    We welcome people with diverse backgrounds
    as teammates, both from inside and outside the
    company. The fusion of different values and
    ideas is what makes us a more powerful team.
    まずやってみよう!
    Go For It!
    We take the initiative without fear of failure.
    Sometimes you have to try an idea to know
    how it will turn out. Every challenge is an
    opportunity for us to grow, whether we succeed
    or not.
    ワクワクを仕掛けよう
    Spark Excitement
    We're enthusiastic about the work that we do.
    We care about creating wow and amazement,
    and we want to get that feeling across to our
    customers and partners too.
    Our Culture
    We developed a culture code for our organization, and take special care around the following values.

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  12. Copyright mct Inc. All Rights Reserved.
    © 2022 Miro
    Our Workplace
    In 2018, mct launched Activity-Based Learning (※) under the slogan, “Let’s aim to be the best company in Japan for remote
    collaboration.” All members are now working in a remote-first basis. In 2021, mct became the first Japanese company to receive “Miro
    Expert” certification by Miro.
    ※ A system which encourages more creative results by freely choosing and working in any location, not just the office.

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  13. Copyright mct Inc. All Rights Reserved.
    Design Management Network
    A venue for exchange beyond typical boundaries. With programming
    designed to help acquire the ability to think about the future, the
    knowledge and know-how essential for business creation, and the
    practical skills to realize it, DMN is for companies working on design
    management, innovation, DX, and sustainable management.
    Playful Network
    Launched in 2019, Playful Network is a participatory
    community with the vision of making 'playful' the standard
    work style. Along with realizing a better employee
    experience, the community aims for an environment that
    facilitates innovation within organizations.
    CX4DX
    A practical learning app created by mct which allows you to learn
    about the "CX mindsets" that everyone should understand as
    the ”basis for promoting DX". It is a service for organizations to
    quickly instill in employees what kind of "customer experience"
    should be aimed for through business, and the way of thinking that is
    essential for promoting customer-centric DX.
    4Revs
    A platform for sustainable innovation originating in Japan, where
    employees of Japanese companies and young social innovators from
    around the world collaborate and co-create. With a focus around the
    issues raised by SDGs, mct is participating as a promotional partner
    for sustainable business creation with the aim of resolving the four
    critical survival issues facing humankind within one generation.
    CSAResearch
    We have partnered with CSA Research, a provider of
    comprehensive language-based globalization research and
    data services, to support the global growth of Japanese
    companies as well as the development of markets in Japan
    by foreign companies.
    Take On Japan
    mct’s platform for introducing original articles on Japanese
    customers and business trends by mct members and global
    leaders in the fields of design, research and technology.
    Our Network
    In collaboration with internal and external partners, we promote various projects, disseminate special information, and plan unique events.

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  14. Copyright mct Inc. All Rights Reserved.
    Daishinsha Group
    Daishinsha
    Daishinsha Delight
    Supporting implementation and operations for digital marketing measures,
    communication tools, event planning and production, design and development of
    PIM/database systems, photography and CG production, etc.
    Daishinsha Communication Design
    Supporting development activities for products, services, exhibitions, and
    communications, covering research, planning, design, project management, etc.
    Live Art Books
    Planning, editing, production, publishing and sales of books, magazines, catalogs, etc.
    DS&C
    Contracted outsourcing and consulting services, etc.
    Will-Force
    Focused on overseas sales promotion, from planning to design and tool creation
    Locations
    Tokyo Office:
    150-0001
    Daiwa Jingumae Building 1F/2F, 2-4-11 Jingumae, Shibuya-Ku, Tokyo, Japan
    TEL: +81 3-3405-5135 FAX: +81 50-3153-0403
    Osaka Office:
    542-0076
    Namba SkyO 17F, 5-1-60 Namba, Chuo-ku, Osaka, Japan
    TEL: +81 6-6976-7752 FAX: +81 50-3153-0403
    Employees
    43
    Founded
    2002
    Company Name
    mct Inc.
    CEO: Hideaki Shirane
    COO: Ichiro Tsukada
    Director: Jonathon Browne
    Executive Officer: Norihiko Yoshioka
    External Director: Peter David Pedersen
    mct Inc. is a subsidiary company of Daishinsha Inc.
    Company Profile

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