Software Engineer • 10 years on the Wolters Kluwer account • Domain – Business Information services • Passed ASMT to DM1 on November 2017 • Tech skills: • Java • Semantic Web • EMC Documentum platform • JavaScript, TypeScript, Angular, GoJS M A K S I M TO T S K I
• With an SA passion and mindset. • Who leads, not manages. • And discovers new opportunities and grows the business. • DM is a key role in a company's production work and is ultimately responsible for the Delivery’s success. • The DM role expands the standard PM role with responsibilities to govern solutions, clients and teams. • Not always a DM by title can be assigned to a role of DM on a project. DELIVERY MANAGER BY ROLE DELIVERY MANAGER BY TITLE
Manage streams + Manage e2e projects (from initialization to closure) + Manage programs + Manage groups of up to 10 DMs Solution Manage full- stack solutions + Supervise e2e team solutions (from design to support) + Build solution roadmaps + Focus of Digital Transformation and Orchestration programs Customer Relationships Solve questions (scope, time, quality, etc.) + Solve budget- sensitive questions + Solve CSAT- related questions + Solve contracts & pricing-related questions + Solve cross-/upsell related questions Processes Follow established processes + Set up processes + Continuous improvements of processes Account Management Read and analyze P&L + Optimize P&L and make decisions + Support account growth in BU
Manage streams + Manage e2e projects (from initialization to closure) + Manage programs + Manage groups of up to 10 DMs + Manage Portfolios + Manage groups of up to 15 DMs Solution Manage full- stack solutions + Supervise e2e team solutions (from design to support) + Build solution roadmaps + Focus of Digital Transformation and Orchestration programs + Govern solutions from practice on location Customer Relationships Solve questions (scope, time, quality, etc.) + Solve budget- sensitive questions + Solve CSAT- related questions + Solve contracts & pricing-related questions + Solve cross-/upsell related questions The same Processes Follow established processes + Set up processes + Continuous improvements of processes The same Account Management Read and analyze P&L + Optimize P&L and make decisions + Support account growth in BU + Support the portfolio growth strategy for AM/BU
Manage streams + Manage e2e projects (from initialization to closure) + Manage programs + Manage groups of up to 10 DMs + Manage Portfolios + Manage groups of up to 15 DMs + Manage practices Solution Manage full- stack solutions + Supervise e2e team solutions (from design to support) + Build solution roadmaps + Focus of Digital Transformation and Orchestration programs + Govern solutions from practice on location + Govern solutions from practice globally Customer Relationships Solve questions (scope, time, quality, etc.) + Solve budget- sensitive questions + Solve CSAT- related questions + Solve contracts & pricing-related questions + Solve cross-/upsell related questions The same The same Processes Follow established processes + Set up processes + Continuous improvements of processes The same The same Account Management Read and analyze P&L + Optimize P&L and make decisions + Support account growth in BU + Support the portfolio growth strategy for AM/BU Support practice business growth for the Global Business
Assessment – to get the title 1 Have experience in team leadership 2 Continuous self-learning in different areas: - Project Management - Solution Architecture - Modern Software Engineering frameworks - EngX 3 Graduate Introduction to Management (ITM), Delivery Management School (DMS) and put your knowledge into practice 4 Prepare a successor 5
parshuto
takahashim
akhino
akitoshiga
.png){kind=avatar}
codatum
ueponx
koukihosaka
jyouryuusui
takuroabe
yuuuuuuu168
mohab1
yahonda
yazm
addyosmani
bethany
notwaldorf
helmedeiros
soudai
tmiket
kimpetersen
axbom
cassininazir
panda_program
holman
sergeychernyshev
