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Unlocking The Power Of Design in Libraries

Paul Jervis Heath
December 05, 2018

Unlocking The Power Of Design in Libraries

Design is a practical, self-correcting, problem-solving process. This perhaps explains why many businesses have woken up to ‘design thinking’ as a way to solve intractable, strategic problems. In this keynote address at the Library Assessment Conference award-winning designer, Paul-Jervis Heath, shares his experience of applying design in libraries and focusing library strategy on the genuine needs of users through the design process.

Paul Jervis Heath

December 05, 2018

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    at what stage INTERACTION How people use the product or service in order to achieve their goals STRUCTURE The structural relationships between channels, touchpoints, components and features CONCEPT How the product or service delivers the proposition PROPOSITION The value offered to customers from using the product or service DESIGN STRATEGY CONCEPTUAL DESIGN DETAILED DESIGN STYLING The visible elements of the product or service
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  27. MODERN HUMAN http://modernhuman.co @modhuman OR SOCIAL LAYOUT TRAIN LAYOUT

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  34. MODERN HUMAN Paul-Jervis Heath pjh@modernhuman.co +44 79 7456 7823 @pauljervisheath